Marriott Franchisee Consolidating Guests into ONE hotel - Bangkok
#31
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,311
I am pissed as they are trying to take the moral high ground saying they are doing it for the safety, but in reality it stinks of a solely cost cutting measure and puts us their guests at risk for their bottom line. Shutting five hotels but leaving one open and telling people they can move there without saying oh by they way we own that one too is a classless move by the chain.
You could just move yourself to the SGS, have them send a car for you.
-David
#33
Join Date: May 2018
Location: Tokyo
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One of the most unbelievable posts of all time, incorrect on the facts, so selfish its tough to believe, and the business decision makes total sense, plus I expect the journey to work will have little impact as traffic is I assume not the normal.
If this is the biggest impact the virus has in the OP, he is a very , very lucky person
If this is the biggest impact the virus has in the OP, he is a very , very lucky person
#35
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One of the most unbelievable posts of all time, incorrect on the facts, so selfish its tough to believe, and the business decision makes total sense, plus I expect the journey to work will have little impact as traffic is I assume not the normal.
If this is the biggest impact the virus has in the OP, he is a very , very lucky person
If this is the biggest impact the virus has in the OP, he is a very , very lucky person
David
#36
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,622
I don't understand the OP's problem here. Their complaint seems analagous to complaining about hotels cutting services / amenities due to earthquake/hurricane/tsunami damage.
Considering countless hotels are closing or already closed around the world (including some which I frequently stay at), while moving rooms and changing hotels would be a hassle, I'm actually impressed that the hotel bothered to find you alternate accomodations at a time like this. So many times we've read of hotels screwing over guests on this forum, leaving them without a place to stay for the night. In this case, the hotel seems to be trying to make things right in very difficult and changing times.
What are you doing for groceries and other necessesities? and for your job, since you said you're working in Bangkok? No doubt you're interacting with far more people at much closer distances, for longer periods in those situations than you would in a hotel.
I have plenty of medical issues myself, BUT wouldn't be afraid to stay in a hotel at this point in time. We need to keep things in perspective. COVID-19 is spread by droplets, not aerosols. You're not likely to get this from the air. Instead, you're going to get it from contaminated surfaces. It doesn't take much to neutralize this thing. Even the regular processes for making potable tap water and maintaining swimming pools inactivates it. Wash your hands with soap and water, often. In a hotel this should be easy to achieve. I'm not a fan of alcohol-based sanitizers, but they're better than nothing.
Considering countless hotels are closing or already closed around the world (including some which I frequently stay at), while moving rooms and changing hotels would be a hassle, I'm actually impressed that the hotel bothered to find you alternate accomodations at a time like this. So many times we've read of hotels screwing over guests on this forum, leaving them without a place to stay for the night. In this case, the hotel seems to be trying to make things right in very difficult and changing times.
What are you doing for groceries and other necessesities? and for your job, since you said you're working in Bangkok? No doubt you're interacting with far more people at much closer distances, for longer periods in those situations than you would in a hotel.
I have plenty of medical issues myself, BUT wouldn't be afraid to stay in a hotel at this point in time. We need to keep things in perspective. COVID-19 is spread by droplets, not aerosols. You're not likely to get this from the air. Instead, you're going to get it from contaminated surfaces. It doesn't take much to neutralize this thing. Even the regular processes for making potable tap water and maintaining swimming pools inactivates it. Wash your hands with soap and water, often. In a hotel this should be easy to achieve. I'm not a fan of alcohol-based sanitizers, but they're better than nothing.
#37
Join Date: Apr 2007
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Posts: 6,576
#38
Join Date: Mar 2014
Programs: SPG Platinum, Marriott Plat, Hyatt Diamond, Hilton Diamond
Posts: 236
If you are so concern of your health, then why are you even travelling at this period of time?
Do you even know of current situation in Bangkok ? Malls, restaurants are closed, people are advised to stay home. It's not a lockdown but it's as good as one.
Consolidating guests to one or two hotels is the logical choice at this moment. Are you going to pay for the hotel operating expenses at current occupancy ?
Do you even know of current situation in Bangkok ? Malls, restaurants are closed, people are advised to stay home. It's not a lockdown but it's as good as one.
Consolidating guests to one or two hotels is the logical choice at this moment. Are you going to pay for the hotel operating expenses at current occupancy ?
#39
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I applaud the hotel management for doing the right thing. All non-essential businesses and facilities should be shut down so the resources (like electricity and cleaning supplies) can be allocated to the places that really matter (like hospitals).
#40
Join Date: Oct 2014
Programs: IHG Spire, Marriott
Posts: 574
On one hand, I sympathize with OP essentially being 'walked' to a sister hotel, it's never ideal to being forced to change plans. Having stayed in both, I prefer the renovated rooms and lobby of Marquis.
That being said, by moving remaining guests and ceasing operation, that would mean 30+ staff at those 5 hotels can stay safe at home. Plaza Athenee's location is not too bad either. I'd rather have a fully-functioning hotel with staying guests, full-service breakfast than the staff staying to compromise with my needs.
Seems the move could be executed better though, management should have personally came to negotiate and explain the move, perhaps offering a suite etc.
That being said, by moving remaining guests and ceasing operation, that would mean 30+ staff at those 5 hotels can stay safe at home. Plaza Athenee's location is not too bad either. I'd rather have a fully-functioning hotel with staying guests, full-service breakfast than the staff staying to compromise with my needs.
Seems the move could be executed better though, management should have personally came to negotiate and explain the move, perhaps offering a suite etc.
#41
Join Date: Feb 2016
Location: HOME
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Posts: 335
If the low occupancy continue many , many ,many hotels will close down .
The hotels are a business and no one goes into business to lose money.
I suspect a hotel needs a 75% occupancy to break even .
Any occupancy below break even risk closing
The Quest hotel group is offering 11,000 rooms for quarantine purposes .
Perhaps this the best business model for hotels with low occupancy
https://www.theage.com.au/national/v...28-p54etu.html
The hotels are a business and no one goes into business to lose money.
I suspect a hotel needs a 75% occupancy to break even .
Any occupancy below break even risk closing
The Quest hotel group is offering 11,000 rooms for quarantine purposes .
Perhaps this the best business model for hotels with low occupancy
https://www.theage.com.au/national/v...28-p54etu.html
So win-win solution, hotel get a confirmed occupancy (albeit on negotiated rates) and the government have places to put people that coming back from overseas
#42
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Marriott Sukhumvit 57 is still open and has a "Free Stay" rate for Bonvoy members that gives the entire rate back in F&B credit (code M12) - 2,450 THB++ per day and 2,900 THB credit. Already used it twice this week, they basically pay you to stay.
#43
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Wow. Just wow! Maybe we should start a Bonvoy thread where, instead of hotels closing, should highlight hotels with exceptional deals like this - to encourage people to do staycations at least, thus helping Marriott staff keep their jobs.
#45
Join Date: Aug 2017
Location: Manchester/London
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Posts: 1,226
You are not being moved across town. You are being moved less than 3km, 3 BTS stops from your original hotel. Whilst traffic still seems pretty normal during the day, it would not take that long to get a taxi if you were not happy using the BTS in the current circumstances, you can even walk between these hotels in around 30 minutes, but obviously not ideal in the heat.
The only downside I see to this is you cannot just pop to Benchasiri in the evening for a run, but given your concerns about being near other people you probably wouldn't be frequenting the park anyway.