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Originally Posted by jrey
(Post 34279446)
I just canceled a reservation with a TP certificate attached. After cancellation, I now have this cert back to my account as: Partial TRVL_Package 7 Nts up to 210,000 PTS.
Does anyone know what will happen to the certificate? and if it does, when will that happen? |
Originally Posted by margarita girl
(Post 34280871)
Per the second point in the wiki, you should have got points back. No idea how you ended with another cert since they supposedly don’t exist anymore. 🤷♀️
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Originally Posted by jrey
(Post 34280884)
Might it be possible that the cert has not been canceled yet because I canceled the reservation online and the cert fell back to my account automatically? To be honest, I am nervous to contact Marriott and afraid that one of them might do something wrong again.
We would like to help look into this issue if you may provide the following information to us via private mail here or by email below. your Marriott Bonvoy account number, name and email address registered on the account, and the detail of a recent stay posted to your account If you prefer to contact us via email, please include your Flyertalk username in the email. [email protected] Best Regards, Christina Z Specialist, Social Media Marriott International |
Originally Posted by Marriott Bonvoy Lurker II
(Post 34281328)
Hi jrey,
We would like to help look into this issue if you may provide the following information to us via private mail here or by email below. your Marriott Bonvoy account number, name and email address registered on the account, and the detail of a recent stay posted to your account If you prefer to contact us via email, please include your Flyertalk username in the email. [email protected] Best Regards, Christina Z Specialist, Social Media Marriott International |
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