30-day cutoff for refund of points booking?
#1
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30-day cutoff for refund of points booking?
just booked a night on points as a placeholder for next week, and noticed on the confirmation email that it’s non-refundable unless cancelled 30 days in advance
when the heck did Marriott establish that customer-unfriendly policy?
when the heck did Marriott establish that customer-unfriendly policy?
#2
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#3
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It depends on the property. I just booked a room in Aruba on points. 3 day cancellation. Knowing the property would help a lot. If its a place that wouldn't likely have many last minute bookings, they usually have tougher terms.
#4
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And also to take a copy of your confirmation email in case the terms change after you book.
Regards
TBS
#5
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Properties have set their cancellation policies for as long as I can remember.
You simply hit one with a longer policy than most. Most likely reason is to discourage placeholder reservations. It serves a good purpose because, while you hold a room, another person can't book it. So, a zero-sum game overall.
You simply hit one with a longer policy than most. Most likely reason is to discourage placeholder reservations. It serves a good purpose because, while you hold a room, another person can't book it. So, a zero-sum game overall.
#6
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thank you professors; may I please have another
#7
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#8
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You’re booking during College World Series. Probably the reason for a 30 day window for an Omaha property. They have no problems selling rooms, I’m surprised there are points available anywhere closer than Lincoln.
I bet some of the cash terms are pretty rigid so people don’t book and then cancel when their team gets knocked out and they go home... is this what you were doing?
I bet some of the cash terms are pretty rigid so people don’t book and then cancel when their team gets knocked out and they go home... is this what you were doing?
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#10
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Not just Marriott--I have a points stay at Hampton Inn in New Orleans during July 4th weekend w/ a 30-day cancellation deadline--any high demand dates/locations seem to have similar restrictions on points stays.
#11
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Not just 30 days. I have seen 90 days and, for a non-Marriott property, completely non-refundable point bookings. The latter was for booking 11 months out. Yes, it is a good idea to read T&C before you hit "Confirm".
#12
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I would think that the OP with over 12,000 posts on FT would have a little more sophistication than to give a thumbs down to people who suggest they actually look at the cancellation policy before booking.
#13
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#14
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#15
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I would think that folks with over 39k and 40k posts respectively might consider an individual's posting history (and implicit travel experience) before tossing out desultory and pedantic and poke-in-the-eye replies, but that's just me ...