About to die because of how frustrating Marriott is... Where is the DIGITAL CARD?!?
Apr 15, 2019, 5:57 am
#1
Original Poster
Join Date: Dec 2015
Posts: 278
About to die because of how frustrating Marriott is... Where is the DIGITAL CARD?!?
Where in the is the Marriott digital card?!?!!!! There's nothing with our full name on it. It looks like this was done on purpose. This is absolutely pathetic and only drives away loyalty.
Apr 15, 2019, 6:05 am
#4
Join Date: Dec 2004
Location: Merritt Island, FL
Programs: AA EXP 4MM, SPG Lifetime Platinum
Posts: 446
I can see my full name, my account number, and my current status in My Account in the app. Just save it as a picture if you need to have something that looks like a “card”.
Apr 15, 2019, 6:09 am
#5
Original Poster
Join Date: Dec 2015
Posts: 278
Apr 15, 2019, 6:57 am
#6
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
Was it done on purpose? Sure, probably, as a design feature. The reality is that no one ever needs to present a card, you can just use your ID and membership number (which is on the digital card) if there is some sort of mix-up at a property.
But yes, I'm sure hordes of loyal members are being driven away from Marriott because their last name isn't on a useless card. Marriott is pure evil!!!
Apr 15, 2019, 8:15 am
#9
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
Go to the app, My Account screen, then click on your membership number in the upper right corner of that screen. You'll see a picture of a Marriott membership card along with status, number, and a 2D bar code. I actually had to look for it in response to this post, since in 600+ nights and a dozen years I've never needed a card (digital or physical) for any reason.
Apr 15, 2019, 8:34 am
#10
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,719
If this is what makes you "about to die," I'd hate to see how you handle cholera, zombies, asteroid impact...
Apr 15, 2019, 8:56 am
#12
Join Date: Dec 2005
Location: PBI and PVD
Programs: DL Silver, (used to be somebody here) Marriott Lifetime Titanium
Posts: 567
i think the first name only is to slow down status match activities. MSC cruise line will give you status based on your hotel status once you supply your hotel credentials with your full name. I discovered that it isn't that easy with Marriott. I had to get a few screen grabs that had my full name and status.
I doubt that Marriott is concerned with MSC or any cruise line, but the more you have to supply to a Marriott hotel competitor might deter the "I taking my business someplace else" spur of the moment crowd
I doubt that Marriott is concerned with MSC or any cruise line, but the more you have to supply to a Marriott hotel competitor might deter the "I taking my business someplace else" spur of the moment crowd
Apr 15, 2019, 9:43 am
#15
Join Date: Oct 2009
Location: BNA
Programs: Hyatt Explorist, Bonvoy Plat, HHonors Diamond, DL Gold
Posts: 383
If Marriott is hell, dying might allow one to go to heaven. Many find Marriott to be more like purgatory, waiting for the merger dust to settle while they wait. Others find heaven elsewhere, through other hospitality companies and loyalty programs. The choice is up to you.
Personally, I don't put up with hell, but a Bonvoy digital card would never get me to heaven.
Personally, I don't put up with hell, but a Bonvoy digital card would never get me to heaven.