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Old Feb 4, 2019, 2:56 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: TravelinSperry
Note that some targeted promos have a variable expiration date depending when the member activates the promo, which under certain circumstances could allow you to choose the timeframe for the promo that is most advantageous for your planned travel. Read the T&Cs about expiration timeline carefully before activating any targeted promo.

Promotions Posted In Thread

Stay one paid night and get one elite night credit free.
Double elite night credits on paid nights (3 month duration ending on May 31)
Double elite night credits on paid nights (2 month duration ending on April 30)
Double elite night credits on paid nights (3 month duration ending on Aug 31)
Double elite night credits on paid nights (3 month duration ending on Oct 31)
2,000 bonus points after your first eligible stay that includes a weekend night and 3,000 bonus points after your second eligible stay that includes a weekend night.

10 additional elite night credits after two paid stays (period ending May 31)


Earn up to 9000 bonus points, 1500/3000/4500 for 1, 2, 3 paid stays (register within 3 weeks of email but no end date)
Earn up to 18,000 bonus points, 3000/6000/9000 for 1, 2, 3 paid stays (period ending May 31)
Earn up to 22,500 bonus points, 6000/7500/9000 for 1, 2, 3 paid stays (period ending May 31)
Earn up to 36,000 bonus points, 12,000/12,000/12,000 for 4, 8, 12 paid stays
Earn up to 12,000 bonus points, 4500/7500 for 1, 2 paid stays (poster didn't state end date)
Earn up to 22,500 bonus points, 7500/15000 for 1, 2 paid stays (poster didn't state end date)
Earn double points on paid stays of two or more nights (period ending May 31)
Earn up to 22,500 bonus points, 6000/7500/9000 for 1, 2, 3 paid stays (period ending at end of third month after registering; I registered 3/8 so ends June 30)

Earn two free nights up to 35K points after two (paid?) stays
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Targeted Promotions, 2019

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Old Feb 6, 2019, 2:41 pm
  #181  
 
Join Date: Apr 2007
Location: yyj
Programs: Aeorplan E 75, Marriott Rewards Plat
Posts: 101
Platinum with 6 nights this year, more than a little disappointing not to be targeted. I wonder if the lurker can comment on this as the "promotion" seems to be pissing off a lot of loyal customers.
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yyjregular is offline  
Old Feb 6, 2019, 3:04 pm
  #182  
 
Join Date: Oct 2012
Location: UK
Programs: Bonvoy Lifetime Titanium Elite, UA 1K
Posts: 822
3N
22 nights YTD
LTPP (legacy Marriott)
Wickersley is offline  
Old Feb 6, 2019, 3:19 pm
  #183  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by yyjregular
...I wonder if the lurker can comment on this as the "promotion" seems to be pissing off a lot of loyal customers.
Our apologies, but we don't have any comments to make in this regard. We passed along the thread to our loyalty team contacts on February 4th, so you can be assured they have been advised.

Best regards,

William R. Sanders
Social Media Specialist
Marriott International

[email protected]
LH738, dgreen12, bsdstone and 4 others like this.
Starwood Lurker is offline  
Old Feb 6, 2019, 3:32 pm
  #184  
 
Join Date: Feb 2015
Posts: 229
I think this is a pretty good promo especially wrt to elite night credits which is what I received. Makes me want to continue booking with Marriott/SPG.
GarudaSoars is offline  
Old Feb 6, 2019, 3:37 pm
  #185  
 
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
Nada. That will be even less than the 50 points I got with another recent promotion.
Fizzer is offline  
Old Feb 6, 2019, 3:41 pm
  #186  
 
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,622
I've not received any e-mails from Marriott on this, but I when I was booking travel arrangements today, I slipped over to the Promotions tab on my Marriott account and found mine there.

In our office:
Gold Status -- Double elite night credits on paid nights (2 month duration ending on April 30)
Platinum Status -- Earn up to 22,500 bonus points, 6000/7500/9000 for 1, 2, 3 paid stays (period ending May 31)

I'm torn on this one. I value the points esp. with it being 22,500 points (~$180USD) BUT, I don't mind being able to run up to Plat quickly in the beginning of the year. Has anyone figured out a pattern yet?
KRSW is offline  
Old Feb 6, 2019, 3:49 pm
  #187  
ryw
 
Join Date: May 2016
Location: ATL
Programs: DL GM, Marriott Titanium
Posts: 1,241
Originally Posted by santydrak
I can understand to set different promotions according to different marketing objectives depending on the type of behaviour... But I cannot understand to leave some members with no promotion at all.

Nothing for me, Platinum, LT silver, Spain, 8 nights so far and 8 nigts already booked for 2019

by the way last year I was targetted double night credit with SPG

Maybe we're reading too much into how we got selected for different (or no) promos. I wouldn't be surprised if some data-type marketing or research person sees this as some opportunity to run a randomized control trial (or quasi-RCT), and we're all randomly placed into a group. (Say there are 9 promo types, maybe 10% of us get nothing, and the other 90% are split among the promo types). If each group has a representative mix of people from different locations, status levels, stays year-to-date, etc, they can presumably come up with some findings about how points promos vs. night promos, how generous the promo is, etc. affects consumer spending behavior across different segments.

(Of course I think those types of studies assume that people make independent decisions and don't know what group they're placed into, which is perhaps negated through information sharing such as us here on FT )
ryw is online now  
Old Feb 6, 2019, 3:57 pm
  #188  
 
Join Date: Jan 2012
Location: Iowa City, IA
Posts: 337
Well from the last few pages of data points, it seems like maybe the people from SPG are the ones who aren't getting the emails/promos. Both my spg and marriott accounts had the same email address so I had to merge them last month. When I did I chose to use my SPG number instead of my MRs number. I got no promo offered. Seems odd that with all of these different offers that some people would receive absolutely nothing.
nsummy is offline  
Old Feb 6, 2019, 4:19 pm
  #189  
 
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
Originally Posted by nsummy
Seems odd that with all of these different offers that some people would receive absolutely nothing.
You're reading way too much into the responses from the last couple of pages.

Targeted is targeted. Marriott isn't going to share how we were targeted, or even why. I appreciate the Lurkers advising the Marriott marketing folks that some customers are unhappy with the targeted promotions (or lack thereof.)
dgreen12 is online now  
Old Feb 6, 2019, 4:53 pm
  #190  
 
Join Date: Apr 2007
Location: yyj
Programs: Aeorplan E 75, Marriott Rewards Plat
Posts: 101
I also appreciate the Lurker passing this on to marketing, and understand there are all sorts of analytics going on in the background. It still doesn't mean I'm happy to not make the cut. It seems to me that it should have been obvious that word would get out about the promotions on forums such as this and that there would be a backlash from those who didn't get anything.
dgreen12 likes this.
yyjregular is offline  
Old Feb 6, 2019, 5:02 pm
  #191  
 
Join Date: Jun 2014
Location: New York, NY
Posts: 47
Platinum with 7 nights so far. Nothing in my Promotions tab. Wish I would have at least gotten something :-/
marcdc is offline  
Old Feb 6, 2019, 5:25 pm
  #192  
 
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
Programs: Marriott LT Titanium, WoH Globalist, National EE, United Platinum
Posts: 1,446
Originally Posted by Cledaybuck
I guess I don't understand Marriott's promo's. Why wait for the next one and leave a gap? Why have a promotion and not announce it right away? Do they not realize people make plans in advance? Wouldn't they want the promo to increase stays in February? Seems like a time of year that could use increased occupancy.
Marriott has done this often. They don't always have promotions one after another, and sometimes they skip one altogether. This targeted promo doesn't seem to be one of the systemwide ones that everyone participates in... probably just a study to see what various promos do to stay behavior of various folks.

I don't think they count on Flyertalk's reaction when they develop the studies...
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bigshooter is offline  
Old Feb 6, 2019, 6:53 pm
  #193  
 
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,867
Originally Posted by bigshooter

I don't think they count on Flyertalk's reaction when they develop the studies...
The timing might have been better if they announced the Megabonus and then the targeted promo? They should have enough emotional intelligence to know that with the way things have gone over the last year, right at this point giving a few people lucrative promotions and others (many of whom have stuck with them despite issues) nothing might rub some the wrong way.
kalo93406 likes this.
escapefromphl is offline  
Old Feb 6, 2019, 7:46 pm
  #194  
 
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
Originally Posted by nsummy
Well from the last few pages of data points, it seems like maybe the people from SPG are the ones who aren't getting the emails/promos. Both my spg and marriott accounts had the same email address so I had to merge them last month. When I did I chose to use my SPG number instead of my MRs number. I got no promo offered. Seems odd that with all of these different offers that some people would receive absolutely nothing.
I don't think this is the case. I did not receive any version of this promo

I am LTPP through Marriott,although I did have an SPG account with an occasional stay which has been credited to MR since the merger.

My spouse is Marrriot Plat( temporarily because of the merger-she has Gold due to UA Rewards Plus). No stays last year except a few awards stays. She did not receive any version of this promo either.

I could possibly understand why I would not be targetted as a LTPP, but she would seem to be a perfect candidate to target for some revenue stays.

As a result of this lack of a promo, I will concentrate on Hilton for foreseeable future.
freeflyin is offline  
Old Feb 6, 2019, 8:17 pm
  #195  
 
Join Date: Mar 2014
Location: DCA
Programs: MR Plat; AA Gold; UA Silver
Posts: 352
PP with 7 nights so far and zero promo. I called and asked about getting one. And I was told I wasn't eligible for ANY promos. Then I asked what the qualifications were. The agent told me there were 2 - whether you had either the Chase Marriott or SPG Amex (I have both) and how many points you have already (I have about 220,000). So I guess I'm too good a customer to offer a bonus to!
jlb3 is offline  


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