SPG end of year statement email wrong
Jan 25, 2019 | 10:01 am
#1
Original Poster
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
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SPG end of year statement email wrong
So I've been having trouble with my accounts being wrong ever since the merger and especially on the SPG side.
Now they're telling me I had ZERO nights in 2018: wrong.
Now they're telling me I had ZERO nights in 2018: wrong.
Jan 25, 2019 | 2:36 pm
#3
Join Date: Mar 2011
Location: dca
Programs: Accor Diamond, Delta Plat 1MM, Marriott LT Titanium, HHonors Silver, Hyatt Discv.
Posts: 371
I too received a "Year-End eStatement" email from SPG but there was no statement in it
The email had a header with with what I assumed was nights this year (0, which is correct) and current point level. The the body of the email was just a bunch of promotional material, there was nothing year-end about it or e-statement about it. I tacked it up to wrong subject line being used in regular promo email blast.
The email had a header with with what I assumed was nights this year (0, which is correct) and current point level. The the body of the email was just a bunch of promotional material, there was nothing year-end about it or e-statement about it. I tacked it up to wrong subject line being used in regular promo email blast.
Last edited by dc2005b; Jan 25, 2019 at 2:51 pm Reason: typo!
Jan 25, 2019 | 2:49 pm
#4
Join Date: Jun 2001
Location: Hawaii & Texas
Programs: AA ExPlat / LT Plat / 3MM, Delta Plat, Bonvoy LT Titanium, HH Diamond
Posts: 1,117
I too received a "Your-End eStatement" email from SPG but there was no statement in it
The email had a header with with what I assumed was nights this year (0, which is correct) and current point level. The the body of the email was just a bunch of promotional material, there was nothing year-end about it or e-statement about it. I tacked it up to wrong subject line being used in regular promo email blast.
The email had a header with with what I assumed was nights this year (0, which is correct) and current point level. The the body of the email was just a bunch of promotional material, there was nothing year-end about it or e-statement about it. I tacked it up to wrong subject line being used in regular promo email blast.
Jan 25, 2019 | 10:16 pm
#5
Original Poster
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Plat Elite Pro is an airline status level, not Starriott (a hotel chain). Or do you have some super secret Starriott status that includes PlatPro as a benefit?
Jan 26, 2019 | 2:54 am
#8
Join Date: Feb 2008
Location: In the air
Programs: Finnair Platinum, Bonvoy LT Plat, GHA Tit, Turkish Elite
Posts: 9,176
My year end statement was actually showing me 2019 YTD nights and my current point balance. So, sort of accurate, but nothing like an end of year statement.
Jan 26, 2019 | 7:27 am
#9
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,703
Jan 26, 2019 | 12:15 pm
#11
Join Date: Nov 1999
Location: HKG/MEX/YVR/YYF
Programs: AS MVP 75K/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,045
Jan 26, 2019 | 12:45 pm
#12
Moderator: The British Airways Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 17,403
