SPG end of year statement email wrong
Jan 25, 2019, 10:01 am
#1
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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SPG end of year statement email wrong
So I've been having trouble with my accounts being wrong ever since the merger and especially on the SPG side.
Now they're telling me I had ZERO nights in 2018: wrong.
Now they're telling me I had ZERO nights in 2018: wrong.
Jan 25, 2019, 2:36 pm
#3
Join Date: Mar 2011
Location: dca
Programs: Delta Plat, United Silver, Marriott LT Titanium, HHonors Silver, Hertz PC
Posts: 337
I too received a "Year-End eStatement" email from SPG but there was no statement in it
The email had a header with with what I assumed was nights this year (0, which is correct) and current point level. The the body of the email was just a bunch of promotional material, there was nothing year-end about it or e-statement about it. I tacked it up to wrong subject line being used in regular promo email blast.
The email had a header with with what I assumed was nights this year (0, which is correct) and current point level. The the body of the email was just a bunch of promotional material, there was nothing year-end about it or e-statement about it. I tacked it up to wrong subject line being used in regular promo email blast.
Last edited by dc2005b; Jan 25, 2019 at 2:51 pm Reason: typo!
Jan 25, 2019, 2:49 pm
#4
Join Date: Jun 2001
Location: Hawaii & Texas
Programs: AA ExPlat / LT Plat / 3MM, Delta Plat, Bonvoy LT Titanium, HH Diamond
Posts: 1,109
I too received a "Your-End eStatement" email from SPG but there was no statement in it
The email had a header with with what I assumed was nights this year (0, which is correct) and current point level. The the body of the email was just a bunch of promotional material, there was nothing year-end about it or e-statement about it. I tacked it up to wrong subject line being used in regular promo email blast.
The email had a header with with what I assumed was nights this year (0, which is correct) and current point level. The the body of the email was just a bunch of promotional material, there was nothing year-end about it or e-statement about it. I tacked it up to wrong subject line being used in regular promo email blast.
Jan 25, 2019, 10:16 pm
#5
A FlyerTalk Posting Legend
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 100,413
Plat Elite Pro is an airline status level, not Starriott (a hotel chain). Or do you have some super secret Starriott status that includes PlatPro as a benefit?
Jan 25, 2019, 10:58 pm
#6
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
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Posts: 52,140
I couldn't tell you what mine said. That email went straight to the trash.
Jan 26, 2019, 2:54 am
#8
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
My year end statement was actually showing me 2019 YTD nights and my current point balance. So, sort of accurate, but nothing like an end of year statement.
Jan 26, 2019, 7:27 am
#9
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Join Date: Apr 2009
Location: India
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Jan 26, 2019, 12:15 pm
#11
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
Jan 26, 2019, 12:45 pm
#12
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
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