The Marriott Bonvoy App - discussion thread
Jan 22, 2019, 4:01 pm
#4
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,095
Both are working for me. The SPG app has a popup that says it will stop working when the consolidated, updated app is released, but then works fine.
Jan 27, 2019, 9:18 pm
#5
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,926
2019 Elite Qualification for 2020 - Confusing App Info
Screenshot from my SPG app.
Is this saying I only need 8 more nights to renew Plat? It can't be, can it?
Is this saying I only need 8 more nights to renew Plat? It can't be, can it?
Jan 27, 2019, 9:38 pm
#6
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,258
Maybe we should have a consolidated thread for all these obvious errors?
Jan 28, 2019, 6:24 am
#7
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,180
When you see something on the app or web site that looks a bit off, just assume it's Yet Another Marriott IT Fail
Jan 28, 2019, 6:41 am
#8
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,602
https://www.flyertalk.com/forum/marr...ebsite-50.html
And this issue has been reported before.
Jan 28, 2019, 8:56 am
#9
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
I kept getting the no connection error and had done so for several weeks. Couldn't see any reservations or search hotels effectively Uninstalled and reinstalled and it works now.
Jan 29, 2019, 1:23 am
#10
Join Date: May 2008
Programs: Marriott Titanium, Hilton Diamond, Hyatt Globalist, AA Plat, UA Silver, Delta Silver
Posts: 455
Marriott app has terrible search results
I am in NYC. I’m booking hotels for China and the app suggests Chinese restaurants nearby as local landmarks and the actual cities don’t even appear in the search results until you add “China” after Beijing and Shanghai. Searching for “Dublin” yields Dublin, PA as the top result with the city in Ireland appearing nowhere.
Jan 29, 2019, 6:56 am
#12
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,280
I am amazed they don't have every airport code loaded into their system. It has gotten better...some show up, but not all of them.
Feb 4, 2019, 8:02 am
#14
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 57,279
I am in NYC. I’m booking hotels for China and the app suggests Chinese restaurants nearby as local landmarks and the actual cities don’t even appear in the search results until you add “China” after Beijing and Shanghai. Searching for “Dublin” yields Dublin, PA as the top result with the city in Ireland appearing nowhere.
Feb 4, 2019, 8:36 am
#15
Join Date: Apr 2009
Posts: 303
My app negates the existence of Tokyo. When I search for Tokyo hotels it only returns the "Four Points Nagoya, Chubu Airport", the "Nagoya Marriott Associa Hotel" and the "Lake Biwa Marriott Hotel".
The only way I can book hotels in Tokyo with the app is to do a map search. That's fun.
The only way I can book hotels in Tokyo with the app is to do a map search. That's fun.