The Marriott Bonvoy App - discussion thread
Feb 18, 2021, 11:56 am
#137
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I saw articles about the new app interface, but do not see it on Android yet. Am on 9.32.0 which is the latest.
Was this rolled out to iOS only?
Was this rolled out to iOS only?
Feb 18, 2021, 11:59 am
#138
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Feb 19, 2021, 5:17 pm
#139
Join Date: Oct 2009
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Mar 2, 2021, 8:02 am
#140
Join Date: Aug 2010
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App reservation discrepency
So, this is a first for me.
I am in the middle of a 6 night stay. The app informed me today is check out day, but I still have 3 days to go
The app has me now checked in one day later then I did and checking out two nights earlier...
I checked with the front desk and they see the correct dates so I am NOT sure what to make of this, just Marriott IT issues?
Anyone else encounter a issue like this?
I am in the middle of a 6 night stay. The app informed me today is check out day, but I still have 3 days to go
The app has me now checked in one day later then I did and checking out two nights earlier...
I checked with the front desk and they see the correct dates so I am NOT sure what to make of this, just Marriott IT issues?
Anyone else encounter a issue like this?
Mar 5, 2021, 10:43 pm
#141
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Join Date: Apr 2009
Location: India
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Posts: 29,812
So, this is a first for me.
I am in the middle of a 6 night stay. The app informed me today is check out day, but I still have 3 days to go
The app has me now checked in one day later then I did and checking out two nights earlier...
I checked with the front desk and they see the correct dates so I am NOT sure what to make of this, just Marriott IT issues?
Anyone else encounter a issue like this?
I am in the middle of a 6 night stay. The app informed me today is check out day, but I still have 3 days to go
The app has me now checked in one day later then I did and checking out two nights earlier...
I checked with the front desk and they see the correct dates so I am NOT sure what to make of this, just Marriott IT issues?
Anyone else encounter a issue like this?
Mar 6, 2021, 8:30 am
#142
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 8,280
i've noticed this multiple times....very often the app will play around with dates in the middle of the stay....having me check-in a day later or check-out a couple of days earlier....this one time the app kept changing my check-in date daily on a 8 night stay....i checked with the front desk the first couple of times it happened & they confirmed everything was fine on their end....after that i just ignored the app the next time it happened....
Saved the folio as I fear most likely I will have to chase this one too...
Marriott should offer a posting guarantee 😂😂😂 seems I have to chase stays more frequently then ever before...
Apr 6, 2021, 1:03 pm
#143
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Not sure if this was covered upthread, but I noticed the option to send a message to the hotel is gone from the app's reservation status page. I only see a button to call the hotel, but not message them
Apr 6, 2021, 1:29 pm
#144
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It's there. However I find it only shows on the services tab all the time. Otherwise it sometimes shows, sometimes doesn't on other tabs.
Apr 6, 2021, 11:02 pm
#146
Join Date: Nov 2000
Location: DFW from PDX - UA 1K 2MM,Lifetime HHonnors Diamond, Bonvoy AMB/LT Tit, National Exec Elite, Hertz PC
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Apr 8, 2021, 7:23 am
#148
Join Date: Apr 2021
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Does anyone have issues displaying flexible rates on iOS? It just serves me an error whenever I try to do this in the app but I have no issues finding flexible rates on the mobile website.
Apr 14, 2021, 2:06 pm
#150
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