Canceling an award reservation .... old points
#1
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2004
Location: Sacramento
Programs: UA 2MM/GS; SPG Lifetime Plat; MHC Lifetime; Tar Heel forever; and I "Dig the Pig" at Piggly Wiggly
Posts: 12,152
Canceling an award reservation .... old points
i made a reservation in January 2018 for a stay in December 2018. 10,000 SPG points a night, 3 nights. Now, I need to cancel that stay. When the old 30,000 points are redeposited into my account, will these points be converted at the 1:3 ratio, to 90,000 points?
#2
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Yes, they should. You may need to contact MPG if they forget to do the conversion. I haven't seen any reports it not working right (nor any saying it did though).
#5
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,008
Or you might cancel it, have no points returned, have MR ignore three contacts over a month on the topic, and have the escalation to the CEO's office just tell you "your points are correct" without providing any data or responding to follow-up questions....