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Canceling an award reservation .... old points

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Old Nov 20, 2018, 1:24 pm
  #1  
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Canceling an award reservation .... old points

i made a reservation in January 2018 for a stay in December 2018. 10,000 SPG points a night, 3 nights. Now, I need to cancel that stay. When the old 30,000 points are redeposited into my account, will these points be converted at the 1:3 ratio, to 90,000 points?
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Old Nov 20, 2018, 2:09 pm
  #2  
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Originally Posted by kevinsac
i made a reservation in January 2018 for a stay in December 2018. 10,000 SPG points a night, 3 nights. Now, I need to cancel that stay. When the old 30,000 points are redeposited into my account, will these points be converted at the 1:3 ratio, to 90,000 points?
Yes, they should. You may need to contact MPG if they forget to do the conversion. I haven't seen any reports it not working right (nor any saying it did though).
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Old Nov 20, 2018, 3:37 pm
  #3  
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I cancelled an SPG award reservations after 8/18, and the points came back tripled.
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Old Nov 20, 2018, 4:10 pm
  #4  
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Thanks guys. Glad to have that DP.
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Old Nov 20, 2018, 8:14 pm
  #5  
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Or you might cancel it, have no points returned, have MR ignore three contacts over a month on the topic, and have the escalation to the CEO's office just tell you "your points are correct" without providing any data or responding to follow-up questions....
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Old Nov 20, 2018, 8:40 pm
  #6  
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Doubtful. But sorry it happened to you.
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