Legacy SPG and bed type guarantee
Sep 24, 2018, 5:29 am
#1
Original Poster
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
Legacy SPG and bed type guarantee
Recently applied a Chase night to a SPG legacy property. Called Marriott, but was transferred to an SPG agent to do the attachment. While I was on the phone with her she stated that bed type was not guaranteed with an award booking. I thought bed type was guaranteed on all reservations. Is this new? Is this the legacy SPG policy? Or, am I just mis-remembering?
Sep 24, 2018, 7:22 am
#2
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Recently applied a Chase night to a SPG legacy property. Called Marriott, but was transferred to an SPG agent to do the attachment. While I was on the phone with her she stated that bed type was not guaranteed with an award booking. I thought bed type was guaranteed on all reservations. Is this new? Is this the legacy SPG policy? Or, am I just mis-remembering?
FAQ: Starwood policy: guarantee bedding and smoking preference on paid/award stays
Sep 24, 2018, 7:42 am
#3
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
This is one of those differences between the two programs. While SPG did not guarantee bedding on award stays, for elites Marriott did. Off the top of my head, I don't know what the new "combined" program will have. But I'd guess that in this "interim" period of change, hotels from each program will probably tend to stick with the legacy's rules.
Once all the dust finally settles from the big "merge", then maybe whatever the new rule is, all hotels will start to follow.
Once all the dust finally settles from the big "merge", then maybe whatever the new rule is, all hotels will start to follow.
Sep 24, 2018, 2:01 pm
#4
Original Poster
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
You are misremembering.
FAQ: Starwood policy: guarantee bedding and smoking preference on paid/award stays
This is one of those differences between the two programs. While SPG did not guarantee bedding on award stays, for elites Marriott did. Off the top of my head, I don't know what the new "combined" program will have. But I'd guess that in this "interim" period of change, hotels from each program will probably tend to stick with the legacy's rules.
Once all the dust finally settles from the big "merge", then maybe whatever the new rule is, all hotels will start to follow.
Once all the dust finally settles from the big "merge", then maybe whatever the new rule is, all hotels will start to follow.
Thanks to both of you for your replies.