No more free water for Platinum?
Sep 17, 2018, 2:45 pm
#46
Join Date: Aug 2011
Location: MIA, VIE and DPS
Programs: DL Plat 1MM, AA EXP 3MM, SQ Krisflyer Gold, UA Silver, Marriott LTT, HH Gold
Posts: 1,132
I agree with ya guys. I understand the desire to cut waste (and costs) but as you note there is a place for the plastic bottles. In addition to your reasons, I like to take a couple of bottles to the room and put in the refrigerator to have in the evenings or sometimes put on the nightstand. The Overland Park Marriott I just stayed in had a water dispenser (didn't look if it had still and sparkling) near the coffee table, but they did have the usual bottles in with their other drinks.
As a side note, if Marriott wanted to encourage recycling, they could have separate trash and recycling bins in the lounge and the rooms. Most people would sort their trash into two streams. I hate throwing cans, bottles, and newspapers into the trash.
As a side note, if Marriott wanted to encourage recycling, they could have separate trash and recycling bins in the lounge and the rooms. Most people would sort their trash into two streams. I hate throwing cans, bottles, and newspapers into the trash.
Sep 18, 2018, 1:49 am
#47
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,622
Agreed that HGI > Courtyard... but I'll gladly take SHS>Doubletree and a clean/modern Fairfield > Hampton Inn. Then again, I'll take SHS over Courtyard any day.
Sep 18, 2018, 8:04 pm
#48
Join Date: Jan 2015
Programs: Marriott Platinum Elite; Hilton Diamond
Posts: 201
I'd love if hotels put a water cooler in the lobby. I rarely bring a water bottle on trips because I figure I'll have no place to fill it. Would cost them next to nothing to operate, would keep people happy and hydrated, and they could also sell Marriott branded bottles.
The fruit infused is ok for a glass of water, but I don’t really like putting that in my actual bottle.
Sep 18, 2018, 8:10 pm
#49
Join Date: Jan 2015
Programs: Marriott Platinum Elite; Hilton Diamond
Posts: 201
This comparison “Courtyard/Springhill Suites/Fairfield Inn they fall way short of Hilton Garden Inn/Doubletree Inn/Hampton Inn” is not all that accurate. A Springhill is nothing like a full service Double Tree. DT are compatible to Renaissance or Sheratons. Springhills are a lot closer to Hamptons. In reality Hilton doesn’t have a direct competitor to Springhill. However, yes HGI are way better than Courtyards.
That said I’m a Hilton Diamond starting at Marriott. The 4pm checkout gives Marriott the advantage easily. I have been far happier at Marriott than Hilton. Even with their struggles merging the programs.
That said I’m a Hilton Diamond starting at Marriott. The 4pm checkout gives Marriott the advantage easily. I have been far happier at Marriott than Hilton. Even with their struggles merging the programs.
Sep 18, 2018, 8:54 pm
#50
Join Date: Nov 2009
Location: BOS
Programs: UA 1K/1MM, DL PM/1MM, Marriott Amb/LT Titanium, HHonors Diamond, Priority Club Platinum, Hyatt Disc
Posts: 522
My last Hilton stay was a Doubletree. I asked for a late checkout. It wasn't until I pointed out that I was gold and some grumbling on the part of the agent that I was given 1pm which was not helpful at all. I had to check out first thing in the morning anyway rather than after the lunch break unless I wanted to eat lunch by myself. I don't remember getting any water there either but I wasn't paying that much attention. I did get a cookie :-)
Sep 18, 2018, 9:30 pm
#51
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Yes this absolutely. I always have a water bottle with me as well that I keep filled up. I usually just go to the fitness center. But I would love for there to be one in the lobby too, or better yet, on each floor.
The fruit infused is ok for a glass of water, but I don’t really like putting that in my actual bottle.
Element sells bottle-thermos thingies for $11 in rooms.
Sep 18, 2018, 9:56 pm
#52
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,690
Water appears to be gone. Staying at a FS Marriott on concierge level in one of only 2 suites and there is no free water - just 2x bottles at $5
Not the end of the world since I can get water at the lounge, but cheap nonetheless.
It would cost marriott less than 10c to offer a bottle of water to elites at checkin and would create a whole lot more goodwill than any advertising campaign
Not the end of the world since I can get water at the lounge, but cheap nonetheless.
It would cost marriott less than 10c to offer a bottle of water to elites at checkin and would create a whole lot more goodwill than any advertising campaign
Sep 19, 2018, 8:00 am
#53
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Water appears to be gone. Staying at a FS Marriott on concierge level in one of only 2 suites and there is no free water - just 2x bottles at $5
Not the end of the world since I can get water at the lounge, but cheap nonetheless.
It would cost marriott less than 10c to offer a bottle of water to elites at checkin and would create a whole lot more goodwill than any advertising campaign
Not the end of the world since I can get water at the lounge, but cheap nonetheless.
It would cost marriott less than 10c to offer a bottle of water to elites at checkin and would create a whole lot more goodwill than any advertising campaign
If you paid for the suite, as opposed to a complimentary upgrade, I'd be pretty disappointed that they didn't even include a complimentary bottle of water in the price of a suite.
Sep 19, 2018, 8:35 am
#54
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,690
Was a comp upgrade, but I will wait for more DP's before naming and shaming. It may have been an oversight by Housekeeping, so will see how things are when I return next month
Sep 19, 2018, 9:08 am
#55
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Water appears to be gone. Staying at a FS Marriott on concierge level in one of only 2 suites and there is no free water - just 2x bottles at $5
Not the end of the world since I can get water at the lounge, but cheap nonetheless.
It would cost marriott less than 10c to offer a bottle of water to elites at checkin and would create a whole lot more goodwill than any advertising campaign
Not the end of the world since I can get water at the lounge, but cheap nonetheless.
It would cost marriott less than 10c to offer a bottle of water to elites at checkin and would create a whole lot more goodwill than any advertising campaign
Sorry but I don't see the big deal if there's lots of water available for free in the lounge. Yes, it would be nice if housekeepers had left some (free) water in the suite, but you can walk down the hall and get all the water you want, perhaps with a choice of brands of still versus sparkling. Call the front desk if there's no water in the lounge or the lounge is locked up when you arrive.
Sep 19, 2018, 9:40 am
#56
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,690
Sorry but I don't see the big deal if there's lots of water available for free in the lounge. Yes, it would be nice if housekeepers had left some (free) water in the suite, but you can walk down the hall and get all the water you want, perhaps with a choice of brands of still versus sparkling. Call the front desk if there's no water in the lounge or the lounge is locked up when you arrive.
First world problem for sure, and as I mentioned this might just have been a one-off. It just seemed to fit a pattern that was identified in this thread
Sep 19, 2018, 11:59 am
#57
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
Is it normal to take stuff from the lounges in the Marriott world for later consumption? My rule is I'll only take a bottle out if I've been drinking it in the lounge and it would otherwise go to waste. Is the idea that the lounge is a kind of help yourself room service?
Sep 19, 2018, 12:03 pm
#59
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,967
Oh, and Pro-Tip: I've been drinking tap water out of hotel room faucets using the supplied cups/glasses for well over going on three decades now and yet have lived to tell the tale 
Sep 19, 2018, 3:45 pm
#60
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Water appears to be gone. Staying at a FS Marriott on concierge level in one of only 2 suites and there is no free water - just 2x bottles at $5
Not the end of the world since I can get water at the lounge, but cheap nonetheless.
It would cost marriott less than 10c to offer a bottle of water to elites at checkin and would create a whole lot more goodwill than any advertising campaign
Not the end of the world since I can get water at the lounge, but cheap nonetheless.
It would cost marriott less than 10c to offer a bottle of water to elites at checkin and would create a whole lot more goodwill than any advertising campaign
So I wouldn't make any assumptions based on one or two datapoints, especially if you're not returning to a hotel you frequented before Aug 18 and are noticing a change at that same hotel.