No more free water for Platinum?
Sep 11, 18, 8:41 pm
#1
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Join Date: May 2005
Location: Chicago
Programs: United GS 3 MM LT, Marriott Ambassador LT Titanium, HH LT Diamond
Posts: 459
No more free water for Platinum?
Did I miss this change? I checked into the Marriott Courtyard Manhattan East and was told since the merger of the programs there is no more free bottle of water for Platinum members. I have stayed at other Marriott brands the last few weeks and this was not the case. Is this the new policy for all Courtyards?
Sep 11, 18, 9:45 pm
#4
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Join Date: Nov 2002
Location: northeast coast of Florida
Programs: UA 1K - 2MM, Lifetime Hilton Diamond, Lifetime Marriott Platinum Elite, Hertz President's Circle
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The food/beverage credit at Courtyard properties is horrible. I'm a lifetime Platinum and all the property offers is $10 credit. Let alone the hotel is mostly empty and I got a standard King room next to the elevator. This experience is making it easy not to love the new changes.
Sep 11, 18, 10:23 pm
#5
Join Date: Nov 2009
Location: BOS
Programs: UA 1K/1MM, DL PM/1MM, Marriott LT Titanium, HHonors Diamond, Priority Club Platinum, Hyatt Disc
Posts: 516
The food/beverage credit at Courtyard properties is horrible. I'm a lifetime Platinum and all the property offers is $10 credit. Let alone the hotel is mostly empty and I got a standard King room next to the elevator. This experience is making it easy not to love the new changes.
We also got a room next to the elevator which I was not too happy about until I realized that we had been upgraded to a suite and that we were not hearing the elevator at all.
Sep 11, 18, 10:38 pm
#6
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We just had a 4 night stay at a Courtyard and I think it's much better than it used to be. The Courtyard used to be the one Marriott brand (other than resorts) that a platinum never had any free breakfast options. The 400 pts + 1 market item or coffee didn't really excite me but this time, I had a choice of 500 pts or $20/day for 4 days because there were 2 of us in the room. That added up to $80 vs 500 points. That's a lot more than I used to get and enabled us to have breakfast or an evening bistro snack a few times.
We also got a room next to the elevator which I was not too happy about until I realized that we had been upgraded to a suite and that we were not hearing the elevator at all.
We also got a room next to the elevator which I was not too happy about until I realized that we had been upgraded to a suite and that we were not hearing the elevator at all.
To me, the $10 credit per person per day is inappropriate unless the room rate is twice as much for two people as one and both room occupants are elites who would be entitled to the credit on their own. If it's one room, one elite occupant (regardless of the total number of occupants) and there's no extra higher rate being paid for the additional occupants, I think there should be only one credit per night per elite-occupied room (and it should be somewhat higher).
Sep 11, 18, 10:57 pm
#7
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I guess this was strictly a legacy Marriott thing (?)... many SPG brands offered free bottled water in all rooms regardless of status.
Sep 11, 18, 11:04 pm
#8
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Join Date: Dec 1999
Programs: Marriott Lifetime Titanium
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To me, the $10 credit per person per day is inappropriate unless the room rate is twice as much for two people as one and both room occupants are elites who would be entitled to the credit on their own. If it's one room, one elite occupant (regardless of the total number of occupants) and there's no extra higher rate being paid for the additional occupants, I think there should be only one credit per night per elite-occupied room (and it should be somewhat higher).
Sep 11, 18, 11:06 pm
#9
Join Date: Nov 2009
Location: BOS
Programs: UA 1K/1MM, DL PM/1MM, Marriott LT Titanium, HHonors Diamond, Priority Club Platinum, Hyatt Disc
Posts: 516
To me, the $10 credit per person per day is inappropriate unless the room rate is twice as much for two people as one and both room occupants are elites who would be entitled to the credit on their own. If it's one room, one elite occupant (regardless of the total number of occupants) and there's no extra higher rate being paid for the additional occupants, I think there should be only one credit per night per elite-occupied room (and it should be somewhat higher).
Regarding bottles of water in the room (what this thread was about in the first place), I've found that to be location specific, not brand specific. I don't really care because I always have a bottle with me from the flight and I refill it in the fitness center. There is always some type of filtered or bottled water available there.
Sep 11, 18, 11:15 pm
#10
Join Date: Nov 2009
Location: BOS
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As I mentioned in another post, most often, I just hang on to an empty water bottle, sometimes I bring a personal water bottle, and refill it in the fitness center.
Sep 11, 18, 11:31 pm
#11
Join Date: Apr 2014
Location: Aberdeen, Scotland
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When we stayed at the Heathrow Windsor Marriott in June, we managed to scrounge some water from reception (given we'd just flown in on transatlantic flight) as they are withdrawing water bottles to cut down on waste. In the lounge they don't have bottles of water, instead they have what looked like a beer tap that filled (your own) bottle with either still or sparking water. That perhaps might be an explanation for other properties following suit?
Sep 12, 18, 5:51 am
#13
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Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
The food/beverage credit at Courtyard properties is horrible. I'm a lifetime Platinum and all the property offers is $10 credit. Let alone the hotel is mostly empty and I got a standard King room next to the elevator. This experience is making it easy not to love the new changes.
Sep 12, 18, 6:19 am
#14
Join Date: Jan 2017
Posts: 802
When we stayed at the Heathrow Windsor Marriott in June, we managed to scrounge some water from reception (given we'd just flown in on transatlantic flight) as they are withdrawing water bottles to cut down on waste. In the lounge they don't have bottles of water, instead they have what looked like a beer tap that filled (your own) bottle with either still or sparking water. That perhaps might be an explanation for other properties following suit?
Sep 12, 18, 7:04 am
#15
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