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Originally Posted by MSPeconomist
(Post 30229972)
However, it's possible that the T&Cs for one person's status challenge are not exactly the same as those applying to someone else. This is likely to occur, for example, if one person is getting the challenge through a corporate travel contract, and possibly if different countries of residence or credit cards are a factor, etc. IMO it's irresponsible to assume and moreover people should be encouraged to read the T&Cs that apply to them. And I basically agree with you except I thought this thread was specifically about the current status challenge they are doing which afaik is the same for everybody doing it. If you are doing some corporate match that's different then yes there's a decent chance your terms are different, I just didn't think that's what this thread was about and if it is that's cool too. Either way...yes please read your T&C. Having said that it took quite a long time on the phone to get them to send me these T&C (my CSR put me on hold for 25 minutes while she had to "get permission" to email them. and she wasn't the first one i tried to get them out of). They don't have them posted anywhere on their website, so just trying to help people out. I wish they weren't so secretive about everything... not trying to toot my own horn, just trying to save others a headache. |
Originally Posted by tygran37
(Post 30229860)
Yeah I have no idea why this isn't more transparent. I would greatly appreciate a counter or progress bar or something on the website showing me that stays are being counted as I expect them too.
Sadly there doesn't seem to be anything.
Originally Posted by tygran37
(Post 30230348)
Either way...yes please read your T&C. Having said that it took quite a long time on the phone to get them to send me these T&C (my CSR put me on hold for 25 minutes while she had to "get permission" to email them. and she wasn't the first one i tried to get them out of). They don't have them posted anywhere on their website, so just trying to help people out. I wish they weren't so secretive about everything... not trying to toot my own horn, just trying to save others a headache.
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7 night stay certificate
Just wanted to clarify, will the 7 night stay certificate earned with the travel package, count towards earning the challenge nights..? |
Is anyone able to confirm award nights count?
I signed up for the challenge a couple of weeks ago and have been told by customer service twice that only paid stays count.
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Maybe a silly question but can anyone confirm if stays booked under Government or Military rate count towards the 16 nights? Thank you.
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So, I have Gold status and want to get Platinum status.
Do i need to complete 8 stays or 16 stays ? |
Originally Posted by nareshs
(Post 30263137)
I signed up for the challenge a couple of weeks ago and have been told by customer service twice that only paid stays count.
Best regards, William R. Sanders Social Media Specialist Marriott International [email protected] |
Originally Posted by Flyer2020
(Post 30265190)
Maybe a silly question but can anyone confirm if stays booked under Government or Military rate count towards the 16 nights? Thank you.
Best regards, William R. Sanders Social Media Specialist Marriott International [email protected] |
Originally Posted by m3seeto
(Post 30267782)
So, I have Gold status and want to get Platinum status.
Do i need to complete 8 stays or 16 stays ? Best regards, William R. Sanders Social Media Specialist Marriott International [email protected] |
Originally Posted by Starwood Lurker
(Post 30267871)
That matches what I can see internally. Award nights are not mentioned as being eligible anywhere that I can find.
Best regards, William R. Sanders Social Media Specialist Marriott International [email protected] |
Originally Posted by hindolio
(Post 30268896)
Please confirm, as that is not I or several others on this thread were told by different CSRs.
Best regards, William R. Sanders Social Media Specialist Marriott International [email protected] |
Originally Posted by Starwood Lurker
(Post 30270338)
I am confirming that award nights do not count for this offer. If you were told differently, then you should call in to report it.
Best regards, William R. Sanders Social Media Specialist Marriott International [email protected] |
We are planning out our trips for the upcoming year. Currently, we have platinum premier status from the challenge we earned in April of this year (2018). Does any one know how long the status will last? From what I have read, most are saying Feb of 2020, I hope that's the case since we do the majority of our traveling in Asia during the summer. Thanks!!!
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The challenge, if I would apply for e.g. today, would be still possible even we do have Oct. 3rd now, so less than 3 months left this year?
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As posted by [MENTION=898264]tygran37[/MENTION] earlier in this thread, the T&C basically had two opposite pieces of information regarding award stays. In the beginning it says "eligible PAID stays", but towards the end there's another clause specifically saying that "award stays COUNT". If what William said above is true, does that mean [MENTION=898264]tygran37[/MENTION] was given an incorrect T&C?
When this platinum/gold challenge program first came out, the Starwood Lurker on FlyerTea (the Chinese forum for frequent travelers like here) also explicitly said that award stays count. When I called in to sign up, the CSR confirmed the same thing by reading out the lines from the T&C. But now looks like they're reversing that statement, after many people have signed up with the false assumption. And this leads to another question: if I cannot complete the challenge due to award stays NOT counted, does this disqualify me from participating in similar challenges in the future? This whole thing would've been much easier if Marriott just posted an official T&C online. |
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