Cancelled a SPG reservation but points are gone
Aug 26, 2018, 8:20 pm
#1
Original Poster
Join Date: Jan 2007
Location: WAS
Programs: DL Gold ex DM, Marriott and Hilton Gold
Posts: 235
Cancelled a SPG reservation but points are gone
Has anyone experienced where they cancelled a SPG reservation made prior to merger with points... I used 12,000 x 2 = 24,000 Starpoints. The reservation was showing in my post merger SPG account showing 72000 points used. I cancelled the reservation and the reservation was cancelled but the points just disappeared. I tried logging out and logging back in and it's just gone. POOF....
any experiences?
any experiences?
Aug 26, 2018, 8:58 pm
#2
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,518
Has anyone experienced where they cancelled a SPG reservation made prior to merger with points... I used 12,000 x 2 = 24,000 Starpoints. The reservation was showing in my post merger SPG account showing 72000 points used. I cancelled the reservation and the reservation was cancelled but the points just disappeared. I tried logging out and logging back in and it's just gone. POOF....
any experiences?
any experiences?
https://www.flyertalk.com/forum/star...und-delay.html