Need both Apps?
Aug 19, 2018, 9:36 am
#1
Original Poster
Join Date: Jan 2015
Programs: Marriott Platinum Elite; Hilton Diamond
Posts: 201
Need both Apps?
Will there be a need anymore to have both the Marriott & SPG app? I assuming there will be a day where they just discountinue the SPG app. Or create an entirely new app with the new name and discontinue both current apps.
But in the mean time, do both of them now do the same thing?
But in the mean time, do both of them now do the same thing?
Aug 19, 2018, 9:51 am
#2
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,281
Will there be a need anymore to have both the Marriott & SPG app? I assuming there will be a day where they just discountinue the SPG app. Or create an entirely new app with the new name and discontinue both current apps.
But in the mean time, do both of them now do the same thing?
But in the mean time, do both of them now do the same thing?
You can use either account to make new reservations, but you would probably want to use the account with higher elite status, if they differ.
Once you have the option to combine your accounts, and you exercise that option, you would probably want to keep only the app for the surviving account.
The "Rewards" and "SPG" brands will be replaced with a new program name in 2019 — accompanied by a new app or renamed old apps.
Aug 19, 2018, 10:34 am
#3
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,384
Once you have the option to combine your accounts, and you exercise that option, you would probably want to keep only the app for the surviving account.
The "Rewards" and "SPG" brands will be replaced with a new program name in 2019 accompanied by a new app or renamed old apps.
The "Rewards" and "SPG" brands will be replaced with a new program name in 2019 accompanied by a new app or renamed old apps.
Come 2019, then it should go down to 1.
Aug 19, 2018, 10:41 am
#4
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,281
I believe you still need both apps if you plan on staying at Marriott and SPG properties for the short term. The only thing being combined now is the rewards program and not the reservation system. To your bolded point, this is correct only if you use the app for rewards balances. Check in, requests etc. still likely needs both.
Come 2019, then it should go down to 1.
Come 2019, then it should go down to 1.
Until I combine my accounts, I will use my Marriott Rewards account to make reservations, even if I'm planning to stay at a Westin or Aloft.
Combining accounts will also mean being able to see all future reservation across both legacies with the surviving account — and to check-in with app for that account.
Aug 19, 2018, 10:45 am
#5
Join Date: Aug 2018
Programs: MVP Gold 100K
Posts: 698
If you have a Rewards account and an SPG account, you would probably want to keep both for the time being especially if you have upcoming reservations under both accounts. The Rewards account should be configured to use your Rewards credentials. The SPG account should be configured to use your SPG credentials.
You can use either account to make new reservations, but you would probably want to use the account with higher elite status, if they differ.
Once you have the option to combine your accounts, and you exercise that option, you would probably want to keep only the app for the surviving account.
The "Rewards" and "SPG" brands will be replaced with a new program name in 2019 accompanied by a new app or renamed old apps.
You can use either account to make new reservations, but you would probably want to use the account with higher elite status, if they differ.
Once you have the option to combine your accounts, and you exercise that option, you would probably want to keep only the app for the surviving account.
The "Rewards" and "SPG" brands will be replaced with a new program name in 2019 accompanied by a new app or renamed old apps.
Aug 19, 2018, 11:28 am
#6
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,860
Except that the account merging has not even started yet so there is no need to communicate about something that hasn't even started to happen yet. Would not make any sense to tell people to start deleting apps before the systems are up and running and fully functional for hotels on both sides.