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Has anyone seen any text that says the 10 night credit is actually each year? Typical Marriott wiggle room in their terms. I'm guessing there will be more changes. Chasing moving targets is a challenge.
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Originally Posted by RogerD408
(Post 30229062)
Has anyone seen any text that says the 10 night credit is actually each year? Typical Marriott wiggle room in their terms. I'm guessing there will be more changes. Chasing moving targets is a challenge.
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Originally Posted by bhrubin
(Post 30228174)
It’s 10 elite nights for your first meeting of the year. It’s also 1 elite night per 20 rooms nights consumed. Do we know for sure that post merger Starriott is giving ten elite nights per year for the first meeting of the year versus ten elite nights once in a lifetime for the first post merger meeting? There won't be any data points until next year and the T&C seem vague on this. |
Multiple people actually have shared many data points that make it just as obvious now as it was before Aug 18: the first meeting of the year will earn 10 elite nights, and any further meetings that same year will not earn elite nights. And that repeats every year...just like every other earned benefit. Those that are worrying about it being a Lifetime issue are truly worrying needlessly, as that just makes no sense. No other benefit gets a lifetime treatment (or ever has) in the Marriott loyalty scheme. Or SPG for that matter. So it’s impossible to imagine why anyone would think that now. There’s just a lot of people playing devil’s advocate and creating and reinforcing silly conspiracy ideas to confuse the masses. Don’t be confused. Yes, we know for sure. First means first. First of the year. Not first Lifetime. Common sense wins. Some people just don’t want to accept a new reality. Life is hard. |
Originally Posted by bhrubin
(Post 30229657)
Multiple people actually have shared many data points that make it just as obvious now as it was before Aug 18: the first meeting of the year will earn 10 elite nights, and any further meetings that same year will not earn elite nights. And that repeats every year...just like every other earned benefit. Those that are worrying about it being a Lifetime issue are truly worrying needlessly, as that just makes no sense. No other benefit gets a lifetime treatment (or ever has) in the Marriott loyalty scheme. Or SPG for that matter. So it’s impossible to imagine why anyone would think that now. There’s just a lot of people playing devil’s advocate and creating and reinforcing silly conspiracy ideas to confuse the masses. Don’t be confused. Yes, we know for sure. First means first. First of the year. Not first Lifetime. Common sense wins. Some people just don’t want to accept a new reality. Life is hard. Excuse me, but why are you saying that I can't accept a new reality just because I don't think we really know for sure (as the T&Cs are ambiguous) that one time means one time per year or one time period (lifetime). There are no data points to prove this either way. I have no horse in this race as I have *never* (lifetime) received elite nights for meetings, credit cards, or more than one room (room occupied by other people), but I disagree that your "once per year" rule has been proved. T&Cs don't necessarily follow common sense, and there are hotel programs (such as WOH) where some benefits are indeed lifetime (the free night after 5 and then 10 brands, for example). |
Originally Posted by MSPeconomist
(Post 30229964)
Excuse me, but why are you saying that I can't accept a new reality just because I don't think we really know for sure (as the T&Cs are ambiguous) that one time means one time per year or one time period (lifetime). There are no data points to prove this either way. I have no horse in this race as I have *never* (lifetime) received elite nights for meetings, credit cards, or more than one room (room occupied by other people), but I disagree that your "once per year" rule has been proved. T&Cs don't necessarily follow common sense, and there are hotel programs (such as WOH) where some benefits are indeed lifetime (the free night after 5 and then 10 brands, for example). I am not directing my comments towards you or to anyone in particular. A large number of people well beyond you continue to ask about this. A number of people are answering differently than I have. I am commenting to hopefully dispel notions that aren't based on common sense IMO. I believe it is blatantly obvious that one will earn 10 elite nights for the first (as stated) and only the first (which still means first) meeting of each year. I believe people wondering about it being for only the first meeting ever in a lifetime are creating unnecessary worry based on unreasonable thinking. Some people are very literal and try to find loopholes in the details wherever and whenever they can, but that doesn't mean those details are loopholes or conspiracies. You and everyone else are welcome to believe that it may be a lifetime meeting bonus of 10 elite nights, and you and everyone else are welcome to wait until 2019 to prove it or disprove it to your satisfaction. I'm pretty comfortable knowing it isn't lifetime already. |
Originally Posted by bhrubin
(Post 30229987)
I am not directing my comments towards you or to anyone in particular. A large number of people beyond you continue to ask about this. A number of people are answering differently than I have. I am commenting to hopefully dispel notions that aren't based on common sense IMO.
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Originally Posted by bhrubin
(Post 30229987)
I am not directing my comments towards you or to anyone in particular. A large number of people well beyond you continue to ask about this. A number of people are answering differently than I have. I am commenting to hopefully dispel notions that aren't based on common sense IMO. I believe it is blatantly obvious that one will earn 10 elite nights for the first (as stated) and only the first (which still means first) meeting of each year. I believe people wondering about it being for only the first meeting ever in a lifetime are creating unnecessary worry based on unreasonable thinking. Some people are very literal and try to find loopholes in the details wherever and whenever they can, but that doesn't mean those details are loopholes or conspiracies. You and everyone else are welcome to believe that it may be a lifetime meeting bonus of 10 elite nights, and you and everyone else are welcome to wait until 2019 to prove it or disprove it to your satisfaction. I'm pretty comfortable knowing it isn't lifetime already. |
Slightly OT question here. I might be getting my Marriot terms confused, but would ‘Elite nights’ count toward my 16 night Platinum status challenge? That is, I get 10 nights from the meeting and I stay another 6 paid nights. Would that work? |
16 days award/paid butt in bed nights to qualify.
Don't think the +10 EQN from RE will qualify towards this challenge. |
Just figured out that the biggest losers after merger are meeting holders who book meeting space only from outside US(no credit card availability). Previously only 5 or 8 meetings needed to achieve Gold or Platinum, now it is 40 or 65 meetings per calendar year.
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Originally Posted by Jaenks
(Post 30235707)
Just figured out that the biggest losers after merger are meeting holders who book meeting space only from outside US(no credit card availability). Previously only 5 or 8 meetings needed to achieve Gold or Platinum, now it is 40 or 65 meetings per calendar year.
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Is there any reason to think that event night credits wouldn't count as rollover credits?
My situation: I am straight up at 50 nights, so I have qualified for Platinum, but there's no way I'll hit Premier Platinum between now and 12/31. If I book an event between now and 12/31, would the 10 ten nights rollover? Further, if I book an event in 2019, will those nights also count, getting me to 20 nights on events for 2019? Thoughts? |
Originally Posted by bartexas
(Post 30239388)
Is there any reason to think that event night credits wouldn't count as rollover credits?
My situation: I am straight up at 50 nights, so I have qualified for Platinum, but there's no way I'll hit Premier Platinum between now and 12/31. If I book an event between now and 12/31, would the 10 ten nights rollover? Further, if I book an event in 2019, will those nights also count, getting me to 20 nights on events for 2019? Thoughts? |
Originally Posted by yeunganson
(Post 30237768)
There are silver linings. Those who book corporate retreats, conferences and meetings, they can always get the hotel to pay out those 10 nights through hotel's own pocket using the "e-bonus" tool. In fact, in previous Marriott Get Plat For $800 thread, a member got comped Platinum status for a year because of hotel screw up if I recall correctly (although the poster was going for the eligible nights and not the annual status).. I am pretty confident if you bring in 100,000 per conference/meeting/corporate retreat and you do a few of those a year, they will make it work.
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Originally Posted by bartexas
(Post 30239388)
Is there any reason to think that event night credits wouldn't count as rollover credits?
My situation: I am straight up at 50 nights, so I have qualified for Platinum, but there's no way I'll hit Premier Platinum between now and 12/31. If I book an event between now and 12/31, would the 10 ten nights rollover? Further, if I book an event in 2019, will those nights also count, getting me to 20 nights on events for 2019? Thoughts? Rollover is gone. |
Originally Posted by hockeyinsider
(Post 30239688)
Properties can't award nights, they can, however, award additional points.
I get your point that if I didn't stay and sleep in the hotel, there maybe some franchisee-corporate contract that prevents arbitrary awards of eligible nights. There however have been at least one case where the hotel was able to purchase (not comped but Purchased) old Marriott Platinum status (new Marriott/SPG Platinum Premier) to a Flyertalker - DealAddict in Aug 2018. So it's within the powers of the franchise hotel to purchase important Marriott/SPG Members Plat status from Marriott Corp. This means those event planners that do bring in somewhat decent revenue can still gain annual status without the night requirements as long as the franchisee hotel is willing to foot the bill. See Post #2882 on the old Plat status for $800 thread https://www.flyertalk.com/forum/marr...uired-193.html |
Originally Posted by yeunganson
(Post 30240108)
I believe the e-bonus tool can be used to give points and eligible night credits to Marriott/SPG members. This makes sense because
I get your point that if I didn't stay and sleep in the hotel, there maybe some franchisee-corporate contract that prevents arbitrary awards of eligible nights. There however have been at least one case where the hotel was able to purchase old Marriott Platinum status (new Marriott/SPG Platinum Premier) to a Flyertalker - DealAddict in Aug 2018. So it's within the powers of the franchise hotel to purchase important Marriott/SPG Members Plat status from Marriott Corp. See Post #2882 on the old Plat status for $800 thread https://www.flyertalk.com/forum/marr...uired-193.html |
The purchase of status wouldn't help on lifetime nights, or count as nights toward higher status and SNAs. |
Originally Posted by MSPeconomist
(Post 30240156)
The purchase of status wouldn't help on lifetime nights, or count as nights toward higher status and SNAs. This is different than say owning the hotel. During SPG time, if you own the hotel and give it to SPG to manage ( a common Asia thing that hotel owned by a family headed by a patriarch). They give the owner the Starwood VIP status that is unobtainable through the formerly SPG program. I would imagine owners of hotels who give Marriott to manage will get something higher level than Platinum Premier with Ambassador |
Originally Posted by MSPeconomist
(Post 30239855)
Rollover is gone. |
Originally Posted by xar
(Post 30221341)
Suggest to approach those hotels that publish their rates online and work from there. Also, given that your meeting is only for an hour, the publish rates should be halved before taxes.
If you book thru the website, they should be sending you a contract to sign after you input your credit card details. |
Has anyone had a pre 18th event post after? I have two pending that would push me to PP. The points hit but no elite nights. I haven’t called to protest yet. |
Originally Posted by ethan76
(Post 30250883)
Has anyone had a pre 18th event post after? I have two pending that would push me to PP. The points hit but no elite nights. I haven’t called to protest yet. |
Originally Posted by ethan76
(Post 30250883)
Has anyone had a pre 18th event post after? I have two pending that would push me to PP. The points hit but no elite nights. I haven’t called to protest yet. |
Update on my case.
After the 1000th call since my case was opened over 25 days ago, this week in one of my many calls, I was transferred to a supervisor, but i ended up hanging up by mistake. Later that day i saw my Marriott account had an extra 10k points, labeled 'goodwill'. Good. I called back that night and got another supervisor on the line. He tried calling the hotel, spoke with 2 managers, although not the one in charge of events. After 30 minutes on hold, he came back, apologized, and said that the hotel still wasnt able ( for some reason ) to credit my missing nights. He offered another 'goodwill' 30k points. And then he said he was emailing the event manager directly and CC me on the email. 2 days later i called Marriott again. This time during the day so that they could call and actually talk to the event manager at the hotel. After around 30 mins the agent came back, apologized again, and said that the hotel couldnt award the elite nights anymore.... BUT he said the hotel had offered instead to provide me with Platinum status for my trouble and that it would be granted as of Jan 1st. This is obviously an amazing outcome, but I am going to call back and get that in writing. My main concern, and i let the agent know, is what happens if the hotel doesn't honour this next year. I also questioned him as to how would the hotel grant me platinum status instead of Marriott. He reassured me that it was possible and that it was all detailed on my case file. He also said the case would remain open until the day i get my new status. Unfortunately i had to hang up because i had been on the phone for a while, but my plan is to call back until i get it in writing via email. In any case, i can only wait and see. My main concern is not working towards Platinum now, and then be surprised in 2019 with not getting it, as im counting with it for a couple of trips im taking. |
I've been following this for a long time, and I might just be short of 75 nights this year. Does any meeting count? Could I just book a room at a nearby Hyatt Place for two hours and get 10 elite night credits? This will be my first one if that is important information.
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Originally Posted by rooivalk
(Post 30255043)
I've been following this for a long time, and I might just be short of 75 nights this year. Does any meeting count? Could I just book a room at a nearby Hyatt Place for two hours and get 10 elite night credits? This will be my first one if that is important information.
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I have been chasing getting a "Rewarding Events" meeting 10 night credit for the past three months. Hours spent on hold, many many emails, promises made and nothing being done.
Received the following email from a MR rep yesterday: Hello Mr. jb Thank you for your reply. I am sorry for the delay. I spoke with our hotel support team about the Elite nights for your event on June 21. I was advised that on June 18, 2018 the Rewarding Event program changed, as well as the tools used to add the earnings for events at the hotels. One of the changes that went into effect on June 18 is that members now earn 10 Elite nights for their first event during a calendar year. For each event after the first, members earn one Elite night for every 20 guest rooms booked as part of the event contract. We are not able to systematically add the Elite nights to your account. We look forward to welcoming you for your next stay. Best regards, xxxx Marriott International So, per this MR rep, the Rewarding Events program happened to change on June 18th! Really? Amazing how the program ended on June 18th and I received 10 nights for another event held on July 11th. I guess the folks there are just making thing up now to try to get rid of our concerns. Also confirms new program terms. I'm posting this on a separate thread in order to possibly get some attention from the lurker. NOT ACCEPTABLE! jb |
Originally Posted by jbarm
(Post 30256406)
I have been chasing getting a "Rewarding Events" meeting 10 night credit for the past three months. Hours spent on hold, many many emails, promises made and nothing being done.
Received the following email from a MR rep yesterday: Hello Mr. jb Thank you for your reply. I am sorry for the delay. I spoke with our hotel support team about the Elite nights for your event on June 21. I was advised that on June 18, 2018 the Rewarding Event program changed, as well as the tools used to add the earnings for events at the hotels. One of the changes that went into effect on June 18 is that members now earn 10 Elite nights for their first event during a calendar year. For each event after the first, members earn one Elite night for every 20 guest rooms booked as part of the event contract. We are not able to systematically add the Elite nights to your account. We look forward to welcoming you for your next stay. Best regards, xxxx Marriott International So, per this MR rep, the Rewarding Events program happened to change on June 18th! Really? Also confirms new program terms. I'm posting this on a separate thread in order to possibly get some attention from the lurker. NOT ACCEPTABLE! jb |
Originally Posted by jbarm
(Post 30256406)
So, per this MR rep, the Rewarding Events program happened to change on June 18th! Really? Amazing how the program ended on June 18th and I received 10 nights for another event held on July 11th. I guess the folks there are just making thing up now to try to get rid of our concerns. Also confirms new program terms. I'm posting this on a separate thread in order to possibly get some attention from the lurker. NOT ACCEPTABLE! jb |
Originally Posted by mav
(Post 30255216)
Hyatt Place is not a Marriott or SPG hotel. How many nights r u short?
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Unless some one can have a conference call between (1) Hotel event manager (2) Marriott Rewards Supervisor (3) Marriott IT department Supervisor, otherwise this thing is just going to a black-hole and never ends.
Simply because none of the 3 parties understand each other and what they are doing during the merger. We, customers, are in the dark since Aug 18th, 2018. |
Originally Posted by tonywush
(Post 30257417)
Unless some one can have a conference call between (1) Hotel event manager (2) Marriott Rewards Supervisor (3) Marriott IT department Supervisor, otherwise this thing is just going to a black-hole and never ends.
Simply because none of the 3 parties understand each other and what they are doing during the merger. We, customers, are in the dark since Aug 18th, 2018. Then there are the ones that spent thousands of dollars for small scale meeting. They are forced to take double the points and no eligible nights. Again, I think you can leverage that to the hotel manager and they can BUY you a lower status. The first meeting already got your silver, so I can imagine they can buy you Gold status or Platinum or give you some extra points using the ebonus tool. The franchise hotel is willing to do something because of the revenue you brought in. You do have some leverage. Now we're down to the gamers who didn't spend much but want those eligible nights.... Franchisee hotel won't voluntarily buy you status because they would have lost money on the deal. They can't give you the 10 nights with their only tool - e-bonus because you didn't stay at the hotel. Besides, using e-bonus tool to issue 10 eligible nights without a person staying in the hotel is not only more expensive than the revenue the gamer brought in during the meeting, but also likely be a violation of franchise agreement and that is much more serious consequences for the hotel. I think these hotels are going to learn a lesson that deals (like free revenue with no one at the meeting) sounds too good to be true are indeed too good to be true. Some gamers without getting those nights will turn predatory and will issue charge back to their credit card and hotel are likely screwed. There was no hard contract. There was no meeting that took place.There was sometimes just email communications. How is the hotel going to win against a credit card charge back indicating no one showed up for a meeting in addition to put in the hours to submit stuff to the credit card company? The few retaliation tool the franchisee hotel can do in this case is to ask Marriott to shut down some members account - but Marriott Corp may just ignore it. Given those choices, the lowest risk option is to do nothing and if gamer issue a charge back, take the hit and reverse the transaction. As for corporate level. You will have to convince Marriott these customers are worthy of spending the extra staff time and IT programmer time to resolve this issue. The merger is so far having lots of problems, they need to prioritize which customers get their effort and staff time first because resources is finite. Marriott probably evaluate if these gamer are really valuable enough compared to the other groups of customers that is having equally needy programs deserve staff and IT people's immediate attention. That's probably the reason why you don't see everyone scrambling to do anything regarding the transition of Rewarding Events. |
Originally Posted by rooivalk
(Post 30257227)
sorry I meant a nearby Marriott or SPG hotel. I am going to be 6 night short... I have never tried this with Marriott, but have about 5 times with IHG during a promotion, I have searched the hotels within my area in a 10 or 15 mile radius for cheap rates, packed an overnight bag, checked in , stayed an hour. Fixed a cup of coffee with the coffee maker., used a bath towel wash cloth, and made the bed look like it was slept in, and left. When I checked in I had already mentioned I would be leaving about 4 am and was just going to leave the keys on the bureau in the room. I always received my stay credits. The front desk does not care as they are busy with their own life not watching what time I leave. Hope this helps. |
Originally Posted by rooivalk
(Post 30255043)
I've been following this for a long time, and I might just be short of 75 nights this year. Does any meeting count? Could I just book a room at a nearby [Marriott or SPG] for two hours and get 10 elite night credits? This will be my first one if that is important information.
But in most areas, only a fraction of hotels have a "Reserve" button. Without a "Reserve" button, you have to request a quote, which is more complicated IMHO for a first time meeting. It doesn't even have to be two hours, I did only one hour meetings (back in July) and they all counted. And I didn't even stay for the whole hour, just long enough to make it "seem" like a "two-person" meeting started and ended already. Btw, at some hotels the cost goes down for short meetings and/or at some hours compared to other hours or certain days compared to other days (for example, if the hotel has two meeting rooms differently priced, and the lower priced meeting room is already booked on a given day at a given time, it'll show you a higher price then compared to other times when no one has booked any meetings yet). |
Originally Posted by mav
(Post 30259246)
Do you have a Marriott credit? Have a free night with it? Use it , the night will count as a 1 night stay. If you have a flying trip coming up, do a park and fly rate. Airport hotels usually also have very reduced rates on the weekend because business people usually aren't flying. Check out the airport hotels in your area on weekends and do a few weekend stays on a cheap rate and enjoy the hotels facilities. I am a 1 hour drive from Dulles, Virginia airport and have done this a few times to make status . The weekend rates at Dulles airport are very good
I have never tried this with Marriott, but have about 5 times with IHG during a promotion, I have searched the hotels within my area in a 10 or 15 mile radius for cheap rates, packed an overnight bag, checked in , stayed an hour. Fixed a cup of coffee with the coffee maker., used a bath towel wash cloth, and made the bed look like it was slept in, and left. When I checked in I had already mentioned I would be leaving about 4 am and was just going to leave the keys on the bureau in the room. I always received my stay credits. The front desk does not care as they are busy with their own life not watching what time I leave. Hope this helps.
Originally Posted by sdsearch
(Post 30261192)
Any meeting booked through the Rewards Events website "Reserve" button counts and paid for and contract "signed" (often "electronically signed", but sometimes you need to print/sign/scan) and attended counts. (Many meetings not attended may count too, but there's a chance they might not count., so if you want to be sure your one meeting counts, show up for it)
But in most areas, only a fraction of hotels have a "Reserve" button. Without a "Reserve" button, you have to request a quote, which is more complicated IMHO for a first time meeting. It doesn't even have to be two hours, I did only one hour meetings (back in July) and they all counted. And I didn't even stay for the whole hour, just long enough to make it "seem" like a "two-person" meeting started and ended already. Btw, at some hotels the cost goes down for short meetings and/or at some hours compared to other hours or certain days compared to other days (for example, if the hotel has two meeting rooms differently priced, and the lower priced meeting room is already booked on a given day at a given time, it'll show you a higher price then compared to other times when no one has booked any meetings yet). |
Originally Posted by sdsearch
(Post 30261192)
But in most areas, only a fraction of hotels have a "Reserve" button. Without a "Reserve" button, you have to request a quote, which is more complicated IMHO for a first time meeting.
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What is the email address to inquiry about missing Elite nights?
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Originally Posted by nall
(Post 30262045)
What are some hotels you're still seeing this on? I can't find any anymore, I thought maybe this feature disappeared with the website revamp.
If there's really no way to see the price before sending an inquiry, that's really painful. I have several dozen Marriott family (even before adding in Starwood family) hotels within a dozen miles or so of my work, and the rates at them varied tremendously ($100ish to $500ish for a one-hour meeting), and I have no idea how I'd find which had a good rate for a meeting without something equivalent to that Reserve feature. It was that ability to see the price before booking, even more than the other aspects of the Reserve process, that I liked so much. Sorry if i misled based on outdated info. |
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