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Originally Posted by bhrubin
(Post 30196929)
Unfortunately, whether the OP agrees or not, many of us believe those no-show meetings are fraudulent attempts to gain status that isn't deserved. Regardless of what Marriott ultimately decides to do, that sentiment here is unlikely to change.
If the hotel wants to charge $ for the no show meetings and makes a promise to give the points and nights I think all questions about whether or not something is deserved goes out the window.. |
Originally Posted by hockeyinsider
(Post 30195256)
As a legit events planner, I've sent a long email to the account executive and sales manager at properties and Marriott's central offices (about 30 people total) that I've dealt with over the years.
I've made them clear that I am only doing events and meetings at Marriott branded properties because there are zero incentives to do so. Getting rid of the 10 elite-qualifying nights is one thing, but not counting my $250,000 a year in spending, or even a fraction of it, toward the ambassador threshold is an insult. |
Originally Posted by bosman
(Post 30197056)
I assume you meant to say "not doing events..." in the second paragraph instead of "only doing events...". My company instituted a policy where our meeting planners do not accept the points, etc on any events/meeting contracts as it eliminates any question whether deals are being influenced by personal gain. Obviously, everyone will have a different perspective on this and I don't necessarily blame anyone for feeling differently, but I personally prefer our approach as I don't want my colleagues wondering "why does Bosman get all those hotel points off our meetings?"
That being said, I think there are at least a couple of posters on here who have appear to have businesses where meetings and booking multiple rooms are a core part of their business and it obviously makes sense for them to maximize their benefits so I don't have a problem with that. Hopefully, MR can figure out some better incentives for them once they've sorted through the book a meeting at the XYZ FI for $50 and not show. Then again, MR can't even come up with a decent promo for business travelers ... but that's another thread :) |
Originally Posted by bosman
(Post 30197056)
I assume you meant to say "not doing events..." in the second paragraph instead of "only doing events...". My company instituted a policy where our meeting planners do not accept the points, etc on any events/meeting contracts as it eliminates any question whether deals are being influenced by personal gain. Obviously, everyone will have a different perspective on this and I don't necessarily blame anyone for feeling differently, but I personally prefer our approach as I don't want my colleagues wondering "why does Bosman get all those hotel points off our meetings?"
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Someone upstream asked how did the RE contact looked like and here it is. (This is from Pre-merger and i am not sure if this has changed since)
Note that there is no mention of 10 EQN. But it was understood that EQN came along with the points back then.
Originally Posted by myself
REWARDS PROGRAM - REWARDING EVENTS
Approximately (10) business days after the conclusion of the Event (provided that the Event is not cancelled and member has otherwise complied with the material terms and conditions of this Agreement), the Hotel will either award Points or submit an award for airline miles to the Member(s) identified below: Rewarding Events does not apply to Events booked by or on behalf of any governmental entity, including any federal, state or local agency or any other governmental body, and hotels may not award Points or airline miles to a government employee (or an intermediary booking on behalf of a governmental entity) in connection with the Rewarding Events program or otherwise in connection with planning, scheduling or contracting for an Event. CHECK ONE OPTION BELOW: q Award Points to the Contact (as identified on page 1 of this Agreement or the Authorized Signer of this Agreement) Member Name __________________________________________________ Rewards Program Member Number ________________________________ q Award Airline Miles to the Contact (as identified on page 1 of this Agreement or the Authorized Signer of this Agreement) Member Name __________________________________________________ Rewards Program Member Number ________________________________ Airline frequent flier account number _________________________________ Name of airline __________________________________________________ q Decline to Award Points or Airline Miles. The Contact and the Authorized Signer of this Agreement elect not to receive (and hereby waive the right to receive) an award of Points or airline miles in connection with the Event. The number of Points or airline miles to be awarded shall be determined pursuant to the Rewards Program Terms and Conditions, as in effect at the time of award. The Rewards Program Terms and Conditions are available on-line at marriottrewards.com, and may be changed at the sole discretion of the Rewards Program at any time and without notice. The individual(s) identified above to receive either Points or airline miles may not be changed without such individual(s)’ prior written consent. By inserting the airline mileage account information, the recipient elects to receive airline miles rather than Points. All Rewards Program Terms and Conditions apply. Member Name: (Printed) Member Signature: Date: Please email completed form or fax the completed form to (760) 346-9305. |
Originally Posted by phltraveler
(Post 30195902)
I think they do care about giving away status, hence the new program making it harder to earn status in several ways:
For me I am lifetime gold and due to job circumstance am not travelling so much. The 3 rooms credit under the same booking when I would do a family trip once per year is what got me to platinum for several years. Prior to that I would often book cheaper hotels for those trips but the marginal cost to get platinum for those occasions got SPG about 25 extra room nights per year. Maybe it is not significant for them but Im sure my case is not an isolated one and there would be many who probably behaved similarly. As legacy SPG Ive never had the benefit of credit card nights so it is no loss. Same with the meetings credit. |
Originally Posted by xar
(Post 30198033)
Someone upstream asked how did the RE contact looked like and here it is. (This is from Pre-merger and i am not sure if this has changed since)
Note that there is no mention of 10 EQN. But it was understood that EQN came along with the points back then.
Originally Posted by geminidreams
(Post 30198330)
In this case I was referring to this particular situation. They allowed these benefits for almost a decade, I can hardly see them being particularly concerned about denying this because they just want to be hard nosed about it. They have enough people upset with the rollover that there is simply little to be gained by spending time on something so trivial when next year it will not reoccur.
I'm not Marriott but I'd wager the group that this effects (people who hosted a second or other subsequent meeting after the first between August 4th and August 17th AND care about the EQNs) is likely small, so I'm not sure I would hold my breath on the sweep. As far as manual adjustment, that depends on how flexible Marriott chooses to be on it. Marriott could easily stick to the "letter of the law" and point to the standard Rewarding Events language (@xar post a couple replies above this seems to contain the standard language) as awards being what was stated at time of posting and the contract explicitly not naming nights as "too bad, so sad"; the meetings [MENTION=801616]mingzie[/MENTION] held were processed within 10 business days, and those 10 business days happened to place the meetings as being processed after 08/18, when the terms of what a Rewarding Event would provide had changed. If mingzie's contract explicitly states they will be given the nights on the other hand - they have a much stronger case, and I think once some of the more impactful IT issues are resolved (like old MR LTP/new LTPPs only being current status at Platinum among other current status issues), then I think MR will manually adjust the EQNs. |
Originally Posted by yeunganson
(Post 30162548)
If it's 20 nights a year, just do Expedia and save some money. There's got to be local resturant and street food that is more fun than the lounge if you're on holiday.
If you get amex Plat, there should be a Gold status with the new spg/Marriott. That gives a late checkout at 2:00pm The era of easy gaming on status is ending and I think that would be positive for the program. Why not using Virtuoso or FHR? Probably better hotel, same benefit. |
So starting 2019, is it certain that you can only earn 10 nights each year of your first meeting?
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Originally Posted by Vince Chan
(Post 30203151)
So starting 2019, is it certain that you can only earn 10 nights each year of your first meeting?
They are still working on the system and it appears that is how the new programs are working. There has also been discussions with program managers saying they missed the mark and suspect there are yet more changes coming down the pipe specific to Rewarding Events, but nothing you should hang your hat on at the moment. |
Originally Posted by xar
(Post 30198033)
Someone upstream asked how did the RE contact looked like and here it is. (This is from Pre-merger and i am not sure if this has changed since)
Note that there is no mention of 10 EQN. But it was understood that EQN came along with the points back then. |
Originally Posted by Beltway2A
(Post 30203285)
That's the same as my post 18th language. Where you lose me is when you start with "it was understood", that's going to get you nowhere 99% of the time. Is the contract itself illusory given that Marriott can change the terms at any time? Someone is certainly welcome to argue that, but I wouldn't waste my time with it. As long as the points are posting according to the terms and conditions online at the time of posting, you got what you bargained for.
So, the concern is that Marriott can sell you on booking with them with specific incentives, change the terms on a specific date, and just wait to post your event after the cutoff, so that they don't have to give you what they stated they were going to give you, event if every part of the process was completed before the cutoff date. If the cutoff date was in 6 months, could they just wait 6 months to post your event? Two years? Again, I don't think necessarily that that's what they are doing, but if that's the logic, then at what point does it break down? |
Just want to share an anecdote here as I could hardly believe the response I got.
I had a couple of meetings booked (showed up too incase that makes a difference) pre merger - in late July, and all of them posted except one from the YWJ Airport Marriott. The conversation about 10 Elite nights was clarified prior to booking the meeting. This property had given me the 10 business day schpiel and I was like fine whatever. Anyways, fast forward till today, it's been 7+ weeks and i have to followup with the sales manager 2-3 times before I get a response from him. His latest response was ludicrous though. I mean - I could've gotten 20 different answers about not getting the nights that I would've been OK with and been like, "oh well".. but this guy replied to me saying "I talked to MR, and they see you had a couple of other nights posted as well from banquet events and its not clear from which property.. and it is really hard for tell" That was it. I don't think I've ever been told my a company that the reason I will not get something I should be getting is because it 'too difficult' to look into it and I should not inconvenience them. SMH... |
Originally Posted by Beltway2A
(Post 30203285)
That's the same as my post 18th language. Where you lose me is when you start with "it was understood", that's going to get you nowhere 99% of the time. Is the contract itself illusory given that Marriott can change the terms at any time? Someone is certainly welcome to argue that, but I wouldn't waste my time with it. As long as the points are posting according to the terms and conditions online at the time of posting, you got what you bargained for.
Spoiler
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Originally Posted by xar
(Post 30204072)
You had to look at the contract i posted above plus the T&Cs wordings found in the pre-merger write up (https://www.marriott.com/meeting-eve...events-faqs.mi)
Spoiler
the Rewards Program Terms and Conditions, as in effect at the time of award. The Rewards Program Terms and Conditions are available on-line at marriottrewards.com, and may be changed at the sole discretion of the Rewards Program at any time and without notice Either way, it ultimately comes down to how much you'd be willing to spend suing Marriott over this. And I can't imagine it would be worth doing so over just spending nights paying for a hotel room. |
Event elite nights
Hello,
Just want to get some DP about the event elite nights? Has anyone successfully received elite nights yet? i heard it only awards 10 nights for first event. What if someone stayed before merger, and stayed again after merge? Thank you |
Originally Posted by benzylamine
(Post 30204761)
Hello,
Just want to get some DP about the event elite nights? Has anyone successfully received elite nights yet? i heard it only awards 10 nights for first event. What if someone stayed before merger, and stayed again after merge? Thank you Thankfully I booked 2 extra nights as a buffer and got my platinum for the year. Now including my future stays though, I'd be 10 away from a plat premier.. which doesnt really mean much to me other than 5 more suite night awards. |
since putting in a ticket last month, i have not heard back from customer service about the pre august 18th meeting issue,
so i also took the plunge tonight and emailed arne directly... hoping that there will be someone assigned to this case. we all have different options in terms of spending our hard earned cash, and in booking meetings there are many different options. one of the enticing reasons to book at a marriott was that they were giving 10 qualifying nights per booking. one can definitely make a case that but for those 10 nights, there are plenty of other options to book meetings in hotels other than marriott. for meetings on or before Aug. 18, 2018, paid for by the customer, BUT FOR the actions of Marriott agents 'POSTING' too late, I believe there is definitely cause for action if Marriott does not apply the old program for these bookings. anyways, will update y'all if i hear back. |
Greetings. After twelve years on Flyertalk I guess it's about time to post. I had a meeting last week at a Rewarding Events participating hotel. No charges other than the room. It was my first meeting of the year, although I have had several previous meetings but none for several years. The ten Qualifying Nights posted a few days later.
My experience would tend to confirm that "first meeting" refers to the first meeting of the year. Happy Travels. |
Originally Posted by bungonia
(Post 30214588)
Greetings. After twelve years on Flyertalk I guess it's about time to post. I had a meeting last week at a Rewarding Events participating hotel. No charges other than the room. It was my first meeting of the year, although I have had several previous meetings but none for several years. The ten Qualifying Nights posted a few days later.
My experience would tend to confirm that "first meeting" refers to the first meeting of the year. Happy Travels. |
Thanks [MENTION=108024]bungonia[/MENTION] for the data point. And welcome to (posting on) FlyerTalk! |
Originally Posted by benzylamine
(Post 30204761)
Hello,
Just want to get some DP about the event elite nights? Has anyone successfully received elite nights yet? i heard it only awards 10 nights for first event. What if someone stayed before merger, and stayed again after merge? Thank you I am fighting to get those nights credited. So far it's been something like 12 calls over the span of six weeks, and things have been escalated about as high as they can go, but still no nights. Everyone I've talked with says that yes, I should get the EQNs, but there doesn't appear to be anyone that is capable of updating my account. Quite frustrating. At the very least, I now have a direct phone number and a contact, so I'm avoiding the hold times and explaining myself to a new associate each time I call. |
Originally Posted by rmagritte
(Post 30216509)
I had four meetings pre-merge, all billed and paid for pre-merge, all attempted (according to the hotels) to be entered into the GPT pre-merge. One of the four was successfully entered into the GPT pre-merge, and I received 10 EQNs for that meeting. The other three didn't hit the system until after the merge (even though two were in mid-July). Once those meetings were correctly entered, I received the standard e-mail confirmation, and points, but 0 EQNs for the post-merge entries. So my experience is that if you had any meetings pre-merge then those count as your "first event", and all post-merge meetings get no EQNs, at least until next year.
I am fighting to get those nights credited. So far it's been something like 12 calls over the span of six weeks, and things have been escalated about as high as they can go, but still no nights. Everyone I've talked with says that yes, I should get the EQNs, but there doesn't appear to be anyone that is capable of updating my account. Quite frustrating. At the very least, I now have a direct phone number and a contact, so I'm avoiding the hold times and explaining myself to a new associate each time I call. |
Originally Posted by rmagritte
(Post 30216509)
I had four meetings pre-merge, all billed and paid for pre-merge, all attempted (according to the hotels) to be entered into the GPT pre-merge. One of the four was successfully entered into the GPT pre-merge, and I received 10 EQNs for that meeting. The other three didn't hit the system until after the merge (even though two were in mid-July). Once those meetings were correctly entered, I received the standard e-mail confirmation, and points, but 0 EQNs for the post-merge entries. So my experience is that if you had any meetings pre-merge then those count as your "first event", and all post-merge meetings get no EQNs, at least until next year.
I am fighting to get those nights credited. So far it's been something like 12 calls over the span of six weeks, and things have been escalated about as high as they can go, but still no nights. Everyone I've talked with says that yes, I should get the EQNs, but there doesn't appear to be anyone that is capable of updating my account. Quite frustrating. At the very least, I now have a direct phone number and a contact, so I'm avoiding the hold times and explaining myself to a new associate each time I call. I'm getting tired of this waiting game. Last week i was told the hotel had to fix the issue otherwise they would get penalized. A week later i was told the same thing. And im sure the hotel must not be very happy with all the pressure Marriott is putting on them. |
Originally Posted by rmagritte
(Post 30216509)
I had four meetings pre-merge, all billed and paid for pre-merge, all attempted (according to the hotels) to be entered into the GPT pre-merge. One of the four was successfully entered into the GPT pre-merge, and I received 10 EQNs for that meeting. The other three didn't hit the system until after the merge (even though two were in mid-July). Once those meetings were correctly entered, I received the standard e-mail confirmation, and points, but 0 EQNs for the post-merge entries. So my experience is that if you had any meetings pre-merge then those count as your "first event", and all post-merge meetings get no EQNs, at least until next year.
I am fighting to get those nights credited. So far it's been something like 12 calls over the span of six weeks, and things have been escalated about as high as they can go, but still no nights. Everyone I've talked with says that yes, I should get the EQNs, but there doesn't appear to be anyone that is capable of updating my account. Quite frustrating. At the very least, I now have a direct phone number and a contact, so I'm avoiding the hold times and explaining myself to a new associate each time I call. I also had two legacy SPG meetings with contracts that gave me triple SPG points on the books before August 1, 2018. I'm waiting to see how this will be handled because -- if my math is right -- pre-8/18, 1 SPG point was 3 Marriott points. So, 1 SPG would be 9 Marriott points under a triple SPG points contract. Right? In other words, if I was to receive 20,000 SPG points because of an event but the hotel multiplied that by three to 60,000 SPG points then 60,000 SPG points would be 180,000 Marriott points. Right? |
Originally Posted by hockeyinsider
(Post 30216954)
I had five meetings at legacy Marriott properties on the books before August 1, 2018. I have it in writing from a senior Marriott executive that all of these will receive the 10 elite-qualifying nights. So, keep escalating.
I also had two legacy SPG meetings with contracts that gave me triple SPG points on the books before August 1, 2018. I'm waiting to see how this will be handled because -- if my math is right -- pre-8/18, 1 SPG point was 3 Marriott points. So, 1 SPG would be 9 Marriott points under a triple SPG points contract. Right? In other words, if I was to receive 20,000 SPG points because of an event but the hotel multiplied that by three to 60,000 SPG points then 60,000 SPG points would be 180,000 Marriott points. Right? Have seen a couple of attempts entered into system to get the 10 nights but zero nights credited. Have had the same CSR working on it for the last 3 weeks but not successful yet. At least I have her emails as documentation! We are low priority given the consolidation fiasco and hurricanes. Patience young padawans. :-) jb |
I'm really glad I wrapped up my meetings before July...everything posted properly and in some cases even before the meeting date. I always followed the advice contained in the legacy "plat in 8 nights" thread and never had an issue. I wonder how many of the folks who didn't receive the 10 night credit have an actual meeting contract that clearly defines the 10 night credit. If you have a signed contract I can't imagine the credits not being posted eventually. Without a contract though... Unless you do a ton of biz with Marriott and/or they were legitimate meetings, interviews, etc... I put that at 50/50...
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New to here, need 10 nights to achieve my platinum. So what I need to do is visit https://www.marriott.com/meetings-events and submit a RFP. I think a 4 people, 1 hour meeting is enough and cost the less? What happen next is getting quotes from hotels by email, reach them and discuss about the quotes. Do I need to prepare the contract? Is there anything I need to pay attention? Thank you!
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Originally Posted by taiquanxx
(Post 30219895)
New to here, need 10 nights to achieve my platinum. So what I need to do is visit https://www.marriott.com/meetings-events and submit a RFP. I think a 4 people, 1 hour meeting is enough and cost the less? What happen next is getting quotes from hotels by email, reach them and discuss about the quotes. Do I need to prepare the contract? Is there anything I need to pay attention? Thank you!
If you book thru the website, they should be sending you a contract to sign after you input your credit card details. |
I am genuinely pissed :rolleyes: I love how I was stuck with 100% of the bills the moment I signed the agreement, but they get to be all willy nilly on their end. :rolleyes: I was sorta counting on getting 20 nights for two events totaling on $33,250 (which I was obligated the moment I signed the agreement) - but guess I am not getting any.
https://cimg6.ibsrv.net/gimg/www.fly...68591d7780.png Kicking myself big for not going with Hyatt - which would have guaranteed 120,000 WoH pts for $30k spend (that's worth $3 - 5k to me). Now I am going to get 60,000 Marriott points which is worth what, four nights at a Courtyard and zero elite nights? https://cimg9.ibsrv.net/gimg/www.fly...0841ed5a86.png Hyatt T&Cs are crystal clear. |
Originally Posted by xar
(Post 30221341)
Suggest to approach those hotels that publish their rates online and work from there. Also, given that your meeting is only for an hour, the publish rates should be halved before taxes.
If you book thru the website, they should be sending you a contract to sign after you input your credit card details. |
Originally Posted by taiquanxx
(Post 30221817)
Thanks for the reply! If I also need a guest room and I tell them when I request the quotes. Any chance I am getting discount for the guest room? Or just the same as I book through the website.
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Originally Posted by samwise6222
(Post 30221654)
I am genuinely pissed :rolleyes: I love how I was stuck with 100% of the bills the moment I signed the agreement, but they get to be all willy nilly on their end. :rolleyes: I was sorta counting on getting 20 nights for two events totaling on $33,250 (which I was obligated the moment I signed the agreement) - but guess I am not getting any.
If I didn't 20 nights and that was enough to be roll-eyed pissed, I can imagine having a heart attack if things go wrong or hotel didn't perform up to expectations during the actual event. :p |
Originally Posted by taiquanxx
(Post 30221817)
Thanks for the reply! If I also need a guest room and I tell them when I request the quotes. Any chance I am getting discount for the guest room? Or just the same as I book through the website.
In any case, do raise this with the banquet/events manager once your meeting request has been submitted. |
Originally Posted by xar
(Post 30224331)
Not sure about room discounts, but you do get additional night credit per x room if your meeting requires room bookings.
In any case, do raise this with the banquet/events manager once your meeting request has been submitted. |
Originally Posted by xar
(Post 30224331)
Not sure about room discounts, but you do get additional night credit per x room if your meeting requires room bookings.
In any case, do raise this with the banquet/events manager once your meeting request has been submitted.
Originally Posted by taiquanxx
(Post 30224501)
Thanks! I do mention this when I submitted it. Let's see what happen next. Will report back.
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Sorry if this has been asked already, but I didn't read all 30 pages: It is 10 nights for your first meeting or 10 night for your first meeting per year?
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Originally Posted by stc
(Post 30228092)
Sorry if this has been asked already, but I didn't read all 30 pages: It is 10 nights for your first meeting or 10 night for your first meeting per year?
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Originally Posted by bhrubin
(Post 30228174)
It’s 10 elite nights for your first meeting of the year. It’s also 1 elite night per 20 rooms nights consumed.
Note: if they calculate nights for the entire stay duration then it would be another +10 EQN for a total of 25 EQN but i suspect its only for the date of the event. Without RE, I would only be earning only 3 EQN for this family trip since only the first room is counted. (except for points which is for 3 rooms) |
Originally Posted by xar
(Post 30228225)
Actually this statement made me wonder about the following:
Note: if they calculate nights for the entire stay duration then it would be another +10 EQN for a total of 25 EQN but i suspect its only for the date of the event. Without RE, I would only be earning only 3 EQN for this family trip since only the first room is counted. (except for points which is for 3 rooms) Group nights and meetings are distinct. Earning 10 elite nights for the first meeting each year is an artifact of the old Marriott Rewards program. Earning 1 elite night per 20 (group) room nights is an artifact of the old SPG Pro program. |
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