My points from my dine in back on 30th Jan finally posted. But seems that they only awarded me base points without the elite bonus. (10,000 instead of 17,500)
Is this expected?

That's what it says in the T&C's:

2.1.b.ii.C
"Elite bonus Points will not be awarded on charges incurred by the Member without a stay in a guest room under Section 2.1.b(ii)."

Can that stay be at any property in the system, as long as it's during the dining period, then be eligible to get elite bonus points?


(... asking for a friend :))

I might be confused on the context here. This is for dining only charges where no stay is made.

So, if I'm in SAN staying at the 4PTS Little Italy from Friday to Sunday, and Saturday night have dinner at the US Grant, I won't get elite extra points for the USG meal? I'm being all FT and pedantic here, but "a stay in a guest room" doesn't specify which (Bonvoy) "guest room" :D

Yes you will get points.. the restaurant will have to do a few extra steps but you will get points.

Yes, no Elite bonus Points for the meal if you do not stay at the US Grant.

Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International

[email protected]

I would expect the system to only issue the elite bonus points IF the meal is charged to your room folio so there is a direct link to a stay. Unless the 4P & USGrant are sharing a back-office, I doubt they will allow you to bill your meal to the other property (I have done this in the past, but a very specific situation). I doubt many, if any, CSR will work some magic to cause it to happen, so just hope for the base points and be happy.

Why not take that one or two steps further? It doesn't even specify that it needs to be a Bonvoy property, or even that you can't just stay in the guest room in your own house.

Sometimes, logic needs to prevail.

Is it for Asia Pacific SPG restaurants only?

According to the terms and conditions 2.1.bii. , earning at restaurants without a stay is offered at all Participating Properties and Brands, except for Marriott Executive Apartments and ExecuStay, in Asia, Australia, and the Pacific Islands. It is also offered at the following Participating Properties and Brands in United States, Canada, Europe, Caribbean, Mexico, Central America, South America, Middle East, and Africa: St. Regis, The Luxury Collection, W, Sheraton, Le Méridien, Westin, Tribute Portfolio, Four Points, Aloft Hotels, and Element.

Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International

[email protected]

Thank you very much for your kind and prompt reply.
Regards.

So this weekend I'd eaten at a Westin, but not stayed there. I'd tried to get the dining points credit, but neither the waiter nor the Maitre'D were "able" to find the necessary form. I still have both the itemized bill and charge receipt; can those be used to get credit to my Bonvoy account?

11 days following the dine, you can send the bill to [email protected] and ask that they post it to your account.

Has there been a change to the program?

I'm still seeing the points earning language in the T&C, but when I called to enquire about missing points a Marriott CSR informed me that on-site dining is no longer eligible for points earning?