Oct 16, 2018, 2:03 am
Last edit by: yosithezet
MODERATOR NOTE: THIS THREAD IS EXCLUSIVELY FOR PROPERTY-SPECIFIC EXPERIENCES
This thread is not for discussing the merits of the strike or general discussion of unions! If that is of interest you can follow that discussion in Merits of Marriott Hotels Strike 2018
Post in this thread which discuss the merits of the strike or are otherwise off-topic will be deleted, not moved to the other thread.
Properties with employees on strike or potentially on strike appear to include:
Detroit
This thread is not for discussing the merits of the strike or general discussion of unions! If that is of interest you can follow that discussion in Merits of Marriott Hotels Strike 2018
Post in this thread which discuss the merits of the strike or are otherwise off-topic will be deleted, not moved to the other thread.
Properties with employees on strike or potentially on strike appear to include:
Detroit
- Westin Book Cadillac Detroit By Marriott
- Aloft Boston Seaport by Marriott
- Element Boston Seaport by Marriott
- Ritz-Carlton Boston Common by Marriott
- Sheraton Boston by Marriott
- W Boston by Marriott
- Westin Boston Waterfront by Marriott
- Westin Copley Place, Boston by Marriott
- Oakland Marriott City Center by Marriott
- The Westin Gaslamp Quarter San Diego by Marriott
- San Francisco Marriott Union Square
- Palace Hotel by Marriott
- W San Francisco by Marriott
- Westin St. Francis Union Square by Marriott
- San Francisco Marriott Marquis
- Courtyard San Francisco Downtown by Marriott
- St. Regis San Francisco
- San Jose Marriott
- The Royal Hawaiian by Marriott
- Sheraton Maui Hotel by Marriott
- Moana Surfrider, a Westin Resort by Marriott
- Sheraton Princess Kaiulani by Marriott
- Sheraton Waikiki by Marriott
- Westin Seattle by Marriott
Property Experiences during Marriott Workers Strike Fall 2018
Oct 11, 2018, 3:36 pm
#46
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,524
Reporting in from Waikiki Sheraton and boy is there some significant disruptions. Check-in at 4:00pm yesterday took over an hour and upon reaching the front desk we were informed that our room wasn't going to be available for an unspecified amount of time and to come back in two hours... After returning a couple of hours later I jumped the queue and the was able to get our room. I heard that a guest from Australia arrived at 9:00pm last night and they only got into their room at 10am this morning! Didn't get a great night sleep myself as the noise from the picket line kept going until at least 10pm and started again at 6am (we are on the 27th floor!) Very limited housekeeping (self-service shampoo, water etc beside the elevators) and a few of the restaurants are closed / limited hours.
Oct 11, 2018, 4:18 pm
#47
Join Date: Oct 2007
Location: SAN
Programs: UA 1K, Hyatt Globalist, Marriott Lt Plt
Posts: 241
Have a reservation for the Palace next week, trying to cancel but only two available properties not affected in the area are JW ($600/night) and Park Central ($250/night). Was the Park Central bad?
Oct 12, 2018, 9:12 am
#48
Join Date: Nov 2012
Programs: asMVPG
Posts: 24
Strike Predictions
I have an upcoming reservation at the St. Regis San Francisco in about a week and just read about the strikes. I've stayed at the Le Meridian SF previously during a strike and the stay was awful: loud noise from megaphones directed at the guest rooms starting at 6am, getting harassed while entering / exiting the hotel. Any predictions on a timeframe for resolution? I can cancel before Monday so likely will do that and use an IHG free night (been shifting my spend to IHG after the merger) but I've always really wanted to stay at the St. Regis in SF as it's the only SPG / Marriott property in SF where I haven't stayed.
Oct 12, 2018, 9:59 am
#49
Join Date: Jul 2005
Posts: 6
I have an upcoming reservation at the St. Regis San Francisco in about a week and just read about the strikes. I've stayed at the Le Meridian SF previously during a strike and the stay was awful: loud noise from megaphones directed at the guest rooms starting at 6am, getting harassed while entering / exiting the hotel. Any predictions on a timeframe for resolution? I can cancel before Monday so likely will do that and use an IHG free night (been shifting my spend to IHG after the merger) but I've always really wanted to stay at the St. Regis in SF as it's the only SPG / Marriott property in SF where I haven't stayed.
I would suggest that you cancel. Stayed there this past week, no housekeeping, common area dirty, replacement workers are not proficient in how things work. So long lines at front desk, valet, bell desk, and F&B outlet. No dining or cafe services after 4 or 5 pm. The breakfast was a disgrace for $40, made the offering at Fairfield Inn look luxurious.
The biggest insult is that the management does not give 2 f***s after getting your money, no discount or compensation other than 500 points a night for forcing you to make a green "choice". Very poorly handled. BTW even that they screwed up, I only got 500 points x 1 even though I was there for 4 nights.
Oct 12, 2018, 11:58 am
#50
Join Date: Aug 2003
Programs: Bonvoy Amb; AA EXP
Posts: 1,136
I can understand MAGC, but how is online checking affecting Marriott workers, can't understand how is their hourly salary being affected?
Have a reservation for the Palace next week, trying to cancel but only two available properties not affected in the area are JW ($600/night) and Park Central ($250/night). Was the Park Central bad?
Have a reservation for the Palace next week, trying to cancel but only two available properties not affected in the area are JW ($600/night) and Park Central ($250/night). Was the Park Central bad?
Oct 12, 2018, 12:06 pm
#51
Join Date: Oct 2007
Location: SAN
Programs: UA 1K, Hyatt Globalist, Marriott Lt Plt
Posts: 241
Thanks, will try to change my reservation
Oct 13, 2018, 12:22 am
#52
Join Date: Oct 2012
Location: UK
Programs: Bonvoy Lifetime Titanium Elite, UA 1K
Posts: 822
Be sure to ask for the breakfast amenity when you check in, as by default they will credit you 1000 points otherwise.
Parking is expensive ($72.50) you may want to opt for Uber/Lyft instead.
Oct 13, 2018, 1:00 pm
#53
Join Date: Aug 2010
Programs: Delta,American, British Air
Posts: 9
Just stayed at the Westin Copley in Boston Thursday night They emailed day before to advise about strike I asked to be on high floor away from strikers which they did. While no food in restaurants the lounge was open with snacks and breakfast. No problem with checking in and no strikers on arrival due to rain. I guess they are fair weather only. On morning when we left hotel they were banging on their drums but no one bothered us as we walked out. We had thought of trying to cancel but alternatives were not good. Glad we didn’t change.
Oct 14, 2018, 2:31 pm
#54
Join Date: Dec 2013
Location: Eugene, OR
Posts: 10
Roughing it the Sheraton Waikiki
I stayed for 3 nights. It turns out that the strike worker can protest 24 hrs and I found out the hard way. I got no warning about the strike. Marroitt flew in stay from the mainland to help out. I had to insistent on getting a room at 7 pm even though check in was a 3 pm. The room I got was on the 17th floor but we could hear the protesters all night. I was able to get my room changed to oceanside which was away from the protesters. They are very understaffed and frazzled. We have been out out of disposable plates and cutlery at breakfast. Luckily they put toiletries, water, toilet paper,tissue, towels and cans for dirty towels and trash near the elevator so we helped ourselves. Some of the other guests surprising put up with noise without complaining.
Oct 14, 2018, 6:52 pm
#55
Join Date: May 2014
Location: San Francisco
Posts: 364
My sister lucked out because she's staying at the Ritz Carlton SF this weekend and it is one of the few Marriott/SPG hotels not on strike. She had decided to stay at the Ritz instead of the St. Regis because the room rates were about 40% less per night, even though the St. Regis is in a more convenient location for us.
Oct 15, 2018, 1:12 am
#56
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
I'm due to check into the Westin Moana Surfrider, Waikiki Honolulu, Hawaii this weekend.
I had hoped that this would be over by now, but I guess not. What should I do? I have a non-refundable reservation.
I had hoped that this would be over by now, but I guess not. What should I do? I have a non-refundable reservation.
Oct 15, 2018, 1:59 am
#57
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,524
I stayed for 3 nights. It turns out that the strike worker can protest 24 hrs and I found out the hard way. I got no warning about the strike. Marroitt flew in stay from the mainland to help out. I had to insistent on getting a room at 7 pm even though check in was a 3 pm. The room I got was on the 17th floor but we could hear the protesters all night. I was able to get my room changed to oceanside which was away from the protesters. They are very understaffed and frazzled. We have been out out of disposable plates and cutlery at breakfast. Luckily they put toiletries, water, toilet paper,tissue, towels and cans for dirty towels and trash near the elevator so we helped ourselves. Some of the other guests surprising put up with noise without complaining.
Oct 15, 2018, 9:40 am
#58
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,432
On an extended stay like ours, the hotel is going to send someone to change the bed linens for us at some point, though we are welcome to pick up sheets, etc. anytime we'd like.
Pool is open and staffed.
No resort fee is being charged.
Honestly, we're having a great time at the Moana, as usual. Adjust your expectations, a bit, and enjoy !
Oct 15, 2018, 9:59 am
#59
Join Date: Apr 2001
Posts: 592
Just stayed at the Westin Copley in Boston Thursday night They emailed day before to advise about strike I asked to be on high floor away from strikers which they did. While no food in restaurants the lounge was open with snacks and breakfast. No problem with checking in and no strikers on arrival due to rain. I guess they are fair weather only. On morning when we left hotel they were banging on their drums but no one bothered us as we walked out. We had thought of trying to cancel but alternatives were not good. Glad we didn’t change.
Oct 15, 2018, 10:31 am
#60
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
Go. Enjoy yourself. I'm there now for a long planned 10 night stay. The staff is doing what they can to make everyone comfortable and they remain upbeat and pleasant. The only minor inconvenience is the lack of housekeeping and I don't really mind it. Picking up towels and anything else I need at the front desk OR on certain floors is no problem for me. The lounge is open. All other F & B is closed. It seems everyone is welcome to the lounge, so it's a bit busy at times. More types of food than usually is there, both at breakfast and in the evening.
On an extended stay like ours, the hotel is going to send someone to change the bed linens for us at some point, though we are welcome to pick up sheets, etc. anytime we'd like.
Pool is open and staffed.
No resort fee is being charged.
Honestly, we're having a great time at the Moana, as usual. Adjust your expectations, a bit, and enjoy !
On an extended stay like ours, the hotel is going to send someone to change the bed linens for us at some point, though we are welcome to pick up sheets, etc. anytime we'd like.
Pool is open and staffed.
No resort fee is being charged.
Honestly, we're having a great time at the Moana, as usual. Adjust your expectations, a bit, and enjoy !