Last edit by: PTahCha
Huge thanks to Horace for this list (which is much simpler to understand than Marriott's T&Cs!)
Daily Breakfast for Platinum Elite and Above
Six categories:
1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR continental breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice (Through June 30, 2024). Any of these benefits are in addition to the Platinum Elite welcome gift.
Autograph Collection (excluding resorts)
Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
Delta* (excluding resorts)
JW Marriott (excluding resorts)
Marriott (excluding resorts)
Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.
2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).
Aloft
Autograph Collection (resorts only)
Delta (resorts only)
Four Points
The Luxury Collection
JW Marriott (resorts only)
Le Mridien
Marriott (resorts only)
Protea
Renaissance (resorts only)
St. Regis
Sheraton **
Tribute Portfolio
W Hotels
Westin **
** Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club properties are not Marriott, Sheraton, and Westin hotels/resorts.
3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.
Le Mridien (only at locations with a lounge)
Sheraton (only at locations with a lounge)
Westin (only at locations with a lounge)
4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.
AC Hotels
Courtyard (locations without a lounge only, which means most locations)
MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge
5. Breakfast for all guests included in room rate, regardless of status or membership
Element ****
Fairfield (except Fairfield Asia Pacific hotels) ****
Residence Inn (NO breakfast at Residence Inn New Orleans French Quarter/CBD)
SpringHill Suites
TownePlace Suites
**** very few exceptions; check official hotel website
6. No complimentary daily breakfast, even for Platinum Elite and Above
Design Hotels
Edition
Fairfield Asia Pacific hotels
Gaylord Hotels
Marriott Executive Apartments
Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
Vistana / Sheraton Vacation Club / Westin Vacation Club
Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.Through June 30, 2024, the following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1,000 Points in lieu of breakfast. These properties include:
The Algonquin Hotel Times Square, Autograph Collection
Boston Marriott Copley Place
Boston Marriott Long Wharf
Chicago Marriott Downtown Magnificent Mile
JW Marriott Essex House New York City
JW Marriott New Orleans
JW Marriott San Francisco Union Square
JW Marriott Washington, DC
The Lexington Hotel, Autograph Collection
Monterey Marriott
New York Marriott Marquis
Philadelphia Marriott Downtown
Renaissance Boston Waterfront Hotel
Renaissance Chicago Downtown Hotel
Renaissance Los Angeles Airport Hotel
Renaissance New York Midtown Hotel
Renaissance New York Times Square Hotel
Marriott Marquis San Diego Marina
Daily Breakfast for Platinum Elite and Above
Six categories:
1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR continental breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice (Through June 30, 2024). Any of these benefits are in addition to the Platinum Elite welcome gift.
Autograph Collection (excluding resorts)
Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
Delta* (excluding resorts)
JW Marriott (excluding resorts)
Marriott (excluding resorts)
Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.
2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).
Aloft
Autograph Collection (resorts only)
Delta (resorts only)
Four Points
The Luxury Collection
JW Marriott (resorts only)
Le Mridien
Marriott (resorts only)
Protea
Renaissance (resorts only)
St. Regis
Sheraton **
Tribute Portfolio
W Hotels
Westin **
** Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club properties are not Marriott, Sheraton, and Westin hotels/resorts.
3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.
Le Mridien (only at locations with a lounge)
Sheraton (only at locations with a lounge)
Westin (only at locations with a lounge)
4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.
AC Hotels
Courtyard (locations without a lounge only, which means most locations)
MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge
5. Breakfast for all guests included in room rate, regardless of status or membership
Element ****
Fairfield (except Fairfield Asia Pacific hotels) ****
Residence Inn (NO breakfast at Residence Inn New Orleans French Quarter/CBD)
SpringHill Suites
TownePlace Suites
**** very few exceptions; check official hotel website
6. No complimentary daily breakfast, even for Platinum Elite and Above
Design Hotels
Edition
Fairfield Asia Pacific hotels
Gaylord Hotels
Marriott Executive Apartments
Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
Vistana / Sheraton Vacation Club / Westin Vacation Club
Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.Through June 30, 2024, the following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1,000 Points in lieu of breakfast. These properties include:
The Algonquin Hotel Times Square, Autograph Collection
Boston Marriott Copley Place
Boston Marriott Long Wharf
Chicago Marriott Downtown Magnificent Mile
JW Marriott Essex House New York City
JW Marriott New Orleans
JW Marriott San Francisco Union Square
JW Marriott Washington, DC
The Lexington Hotel, Autograph Collection
Monterey Marriott
New York Marriott Marquis
Philadelphia Marriott Downtown
Renaissance Boston Waterfront Hotel
Renaissance Chicago Downtown Hotel
Renaissance Los Angeles Airport Hotel
Renaissance New York Midtown Hotel
Renaissance New York Times Square Hotel
Marriott Marquis San Diego Marina
FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level
#721
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,456
We just stayed a week at the Aruba Renaissance. Continental breakfast offered for two adults at either Fresco or Aquarius. $6.00 upcharge for full buffet. They do offer a great breakfast on the private island. However that is full price and no credit given for continental.
#722
Join Date: Feb 2001
Location: Montebello, CA, USA
Posts: 2,362
Well, one would think this is crystal clear, but that is debatable. We just stayed 2 nights at the Marriott Houston Medical Center Courtyard by Marriott Houston Medical Center/NRG Park. Spent $21 at breakfast each day. The first breakfast was in the folio I was emailed overnight on the day of departure (and before the 2nd breakfast). It posted as $11. I messaged through the app that $10 of credit was missing and they said that they fixed it.
At check out, the front desk person mentioned the app conversation. I asked if we were ok for breakfast today and she said yes. On the way out of town, I look at the revised folio that was emailed and I was charged $11 again for the 2nd breakfast. I reached out via the app and was told that I misunderstood the benefit. I mentioned 4.3c in the Terms & Conditions, sent the link to the T&C, and quoted the specific ** text. I was told "I see how it looks with it having a ' + ' in from of the 1. However it's $10 per day not including a extra $10 for an additional guest." I again quoted parted of the ** text and said it was a direct quote from the T&C, but they decided to not reply.
I've reached out to Bonvoy via Twitter and we will see if they will make good or not.
At check out, the front desk person mentioned the app conversation. I asked if we were ok for breakfast today and she said yes. On the way out of town, I look at the revised folio that was emailed and I was charged $11 again for the 2nd breakfast. I reached out via the app and was told that I misunderstood the benefit. I mentioned 4.3c in the Terms & Conditions, sent the link to the T&C, and quoted the specific ** text. I was told "I see how it looks with it having a ' + ' in from of the 1. However it's $10 per day not including a extra $10 for an additional guest." I again quoted parted of the ** text and said it was a direct quote from the T&C, but they decided to not reply.
I've reached out to Bonvoy via Twitter and we will see if they will make good or not.
Last edited by wcj1; Jul 7, 2019 at 8:29 am Reason: fixing the hotel name
#723
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
#724
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,266
Or did you stay at the Courtyard by Marriott Houston Medical Center/NRG Park?
The former is branded as a Marriott Hotel. The latter is branded as a Courtyard by Marriott. The benefits for Platinum Elite (and higher) vary by brand. See the Wiki at the top of this thread.
#726
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
#728
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
1. Post a review on TripAdvisor that they didn't comply.
2. Contact someone from Island Hospitality who manages the property to complain. Complaining to someone at the management company will highlight the issue -- get your $10 back and likely result in broad communication. Hard to tell but I'd guess Wendy Blaas has responsibility over Houston since she's in Dallas. Her email is at the website below. Keep your email short and ask for the proper credit and the property to be trained on the program.
https://islandhospitality.com/executive-team/
https://islandhospitality.com/team/wendy-blass/
#730
Join Date: Feb 2001
Location: Montebello, CA, USA
Posts: 2,362
#731
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,184
Granted this was at Hilton not Marriott, but the one time I tried doing that I was told by the hotel clerk that it was possible, but the points never came through.
#732
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,251
question: breakfast when lounge closed?
I am staying at a Marrott in Canada on the weekend when the lounge is closed for hot food. Am I entitled breakfast in the restaurant along with points for my welcome amenity? Reading the TCs it says this is the case at a Courtyard, but nothing about Marriott. This seems insane because Marriott is considered higher end. What are yall's experiences in North America Marriotts? Do many just give the breakfast or is that not the case? Also, with the $10/person/day f+b credit, can the credits be banked over days for room service? I stopped taking the f+b once I found out (too late) that I could not use it for booze at the bar in Onterrible.
#733
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I am staying at a Marrott in Canada on the weekend when the lounge is closed for hot food. Am I entitled breakfast in the restaurant along with points for my welcome amenity? Reading the TCs it says this is the case at a Courtyard, but nothing about Marriott. This seems insane because Marriott is considered higher end. What are yall's experiences in North America Marriotts? Do many just give the breakfast or is that not the case? Also, with the $10/person/day f+b credit, can the credits be banked over days for room service? I stopped taking the f+b once I found out (too late) that I could not use it for booze at the bar in Onterrible.
- Marriott et al, United States and Canada: If Lounge is closed or property does not have a Lounge or approved alternative, property to offer daily continental breakfast in restaurant for Member +1 or Member can choose 750 Points per day
- No
James
#734
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,251
i was at a canadian marriott airport property, on a weekend stay, with hot food at the lounge closed friday saturday and maybe sunday. i was told by some shift manager that i can take 1000 points AND breakfast in restaurant OR 750 points and that is the new policy. so it seems policy of an inferior property is applying to slightly nicer properties, or this property just does this purely out of goodwill.
#735
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,266
i was at a canadian marriott airport property, on a weekend stay, with hot food at the lounge closed friday saturday and maybe sunday. i was told by some shift manager that i can take 1000 points AND breakfast in restaurant OR 750 points and that is the new policy. so it seems policy of an inferior property is applying to slightly nicer properties, or this property just does this purely out of goodwill.
At non-resort properties branded as Marriott Hotels, Autograph Collection, Delta Hotels, JW Marriott, and Renaissance, breakfast is a function of Guaranteed Lounge Access, which is separate from the Guaranteed Platinum Elite (and higher) Welcome Gift.
At these brands, if the hotel does not have a lounge or the lounge is closed, the member can choose 750 points OR breakfast for member + 1 in the restaurant. An ever-changing list of around 20 hotels identified in the T&Cs provide 1,000 points each day the lounge is closed instead of this choice. Many Delta Hotels properties provide breakfast from an Elite Pantry as an approved alternative.
The benefits above are in addition to the Platinum Elite Welcome Gift — a choice of 1,000 Points per stay OR U.S. $10 food and beverage credit per stay. At least, that's what it is in the United States, Canada, and Europe. Elsewhere in the world, the second choice is a food and beverage amenity per stay.
But that's not how it works at resort properties of these brands, nor at the other 25 of Marriott's 30 brands.
See the Wiki at the top of this thread for a quick overview of hotels grouped into six categories. The Wiki doesn't repeat every detail of the T&Cs, but it should set reasonable expectations.
Last edited by Horace; Jul 27, 2019 at 7:35 am