Residence Inn London Kensington UK [Master Thread]
#16
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,659
#17
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,099
Earl's Court tube station is about a 10-minute walk, maybe a little more with luggage. I didn't feel unsafe with friends, but if you're arriving at night, the walk goes down a darker road inbetween the high street and the Tesco.
#18
Join Date: Jul 2009
Location: EWR
Programs: UA Gold, Marriott Titanium, Hilton Silver, Hertz
Posts: 435
@NA-Flyer I am a solo female business traveler and have never felt unsafe getting from the Earls Court tube stop (aka The Underground - the London subway system) to my hotel (I often stay close by at the Marriott Kensington, which is on Cromwell Rd.) in the evenings. The Residence Inn is less than a 1/2 mile from the tube stop.
#19
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,669
The reviews on Marriott's own website for this property are less than stellar, with cleanliness being mentioned on more than one post. I've a reservation here for later this week, but I'm starting to wonder if I should go elsewhere.
#22
Join Date: Feb 2016
Location: London
Programs: BAEC Gold; Marriott Ambassador
Posts: 57
I've avoided going back to this hotel when I had housekeeping knocking on the door (and coming in) every 20mins after 11am when I had a 4pm late checkout and had the do not disturb sign up so I could get some work done in the room before I left. Found the overall experience pretty poor and generally prefer the nearby Kensignton Marriott (for a similar price normally).
Of course I don't need the kitchen facilities as I'm normally only in town for 1-3 days at most.
Of course I don't need the kitchen facilities as I'm normally only in town for 1-3 days at most.
#23
Join Date: Aug 2018
Programs: SkyPesos -> MVP Gold 100K
Posts: 680
They've had new management since my last visit back in Sept. So unsure if it has improved. However from looking at TripAdvisor and it's management response; looks like they're taking a rather...different approach to addressing feedback.
#25
Join Date: Feb 2013
Location: London
Programs: HertzPresCircle, Virgin Atlantic Gold,Hil-Diam, Europcar Elite Vip, Emirates Gold, MarriottTitanium.
Posts: 419
The hotel is 18 months old, still looks in great condition but even with all that, the staff are what make our hotel what it is. They might not be the most skilful or knowledgeable but they are the most genuine, hardworking and decent bunch of people. They make our hotel what it is and I am not at all surprised you experienced excellent service when you stayed with us.
From all the team here at Kensington, stay well and hope to see you in the future!!
Kind Regards
Ross Ferguson
#26
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
Any recent stays here?
I have a 10 night stay coming up over Christmas & New Years.
Will be traveling with family so booked a one bedroom suite with a sofa bed.
I have a 10 night stay coming up over Christmas & New Years.
Will be traveling with family so booked a one bedroom suite with a sofa bed.
#27
Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
Posts: 937
I was there at the beginning of September. The location is nice. It's relatively quiet and there's a Tesco (large grocery store) next door. The tube stop is maybe a 10 minute walk away. The breakfast is one of the better ones I've seen at RIs lately. The property is clean and relatively new, the washer and dryer in the laundry room are free to use, and the staff is friendly. If there are any drawbacks, I'd say just that the location isn't near any of the tourist sites, but there's a bus stop right there and the tube is right down the street if you want to get around without renting a car. I think you'll enjoy your stay.
#28
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
I was there at the beginning of September. The location is nice. It's relatively quiet and there's a Tesco (large grocery store) next door. The tube stop is maybe a 10 minute walk away. The breakfast is one of the better ones I've seen at RIs lately. The property is clean and relatively new, the washer and dryer in the laundry room are free to use, and the staff is friendly. If there are any drawbacks, I'd say just that the location isn't near any of the tourist sites, but there's a bus stop right there and the tube is right down the street if you want to get around without renting a car. I think you'll enjoy your stay.
Good to know the breakfast is decent. With 2 small kids that aspect is important.
What room type did you have & did you find it spacious? Also, how big was the fridge & was there sufficient space & cooking utensils in the kitchen area if we want to cook on & off while we are there?
#29
Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
Posts: 937
Thanks. I used to live a 5 minute walk away from this property (albeit a long time ago) so am familiar with the area.
Good to know the breakfast is decent. With 2 small kids that aspect is important.
What room type did you have & did you find it spacious? Also, how big was the fridge & was there sufficient space & cooking utensils in the kitchen area if we want to cook on & off while we are there?
Good to know the breakfast is decent. With 2 small kids that aspect is important.
What room type did you have & did you find it spacious? Also, how big was the fridge & was there sufficient space & cooking utensils in the kitchen area if we want to cook on & off while we are there?
#30
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
I had the "One Bedroom Open Plan," you enter in to the bedroom and there was also a living room but no door separating the two. The fridge was a minifridge but it held a gallon of water and some other small items. There was also cookware and a dining table that seats two. If you have kids they could probably eat on the sofa (unless you get a bigger room). Everything was new but it was probably one of the smaller RI rooms I've stayed in. If you have SNAs to spare, you might want to consider trying to get a 2-Bedroom because it will be a lot more comfortable for a family of 4.