Feb 15, 2020, 7:48 pm
Courtyard Siem Reap Resort [Master Thread]
Aug 26, 2018, 11:13 pm
#61
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
The lounge access part because legacy Marriott resorts were not required to provide lounge access.
I have no clue if this has changed with the new terms and conditions though.
I found this https://www.marriott.com/loyalty/mem...s/guarantee.mi under guanrateed lounge access
Courtyard (Outside U.S./CAN with lounge) (Resorts excluded)If lounge closed, offer breakfast in restaurantN/A
I have no clue if this has changed with the new terms and conditions though.
I found this https://www.marriott.com/loyalty/mem...s/guarantee.mi under guanrateed lounge access
Courtyard (Outside U.S./CAN with lounge) (Resorts excluded)If lounge closed, offer breakfast in restaurantN/A
CourtyardU.S./CAN/EU:
500 points per stay or $10 Food & Beverage credit per day
AP/CALA/MEA:
Hotels without lounge - 500 points per stay or Food & Beverage amenity or $10 Food & Beverage credit per day
Hotels with lounge - 500 points per stay and breakfast in lounge (if lounge is closed- breakfast in restaurant per day)$50 USD
500 points per stay or $10 Food & Beverage credit per day
AP/CALA/MEA:
Hotels without lounge - 500 points per stay or Food & Beverage amenity or $10 Food & Beverage credit per day
Hotels with lounge - 500 points per stay and breakfast in lounge (if lounge is closed- breakfast in restaurant per day)$50 USD
Courtyard
(Outside the United States and Canada with Lounge)
If lounge is closed, Participating Property to offer breakfast in restaurant
N/A
(Outside the United States and Canada with Lounge)
If lounge is closed, Participating Property to offer breakfast in restaurant
N/A
This was all pulled directly from the T&C: https://www.marriott.com/loyalty/terms/default.mi
Aug 27, 2018, 6:52 am
#64
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I still don't understand why any full-service property, let alone one with a lounge, would brand as a Courtyard. My guess -- and it's only a guess -- is the fees that corporate deducts for the privilege of being in the Marriott portfolio are reduced at a limited-service property.
Marriott International manages most of its full-service properties internationally so they can also probably cut costs by branding as a Courtyard and using a third-party management company.
Marriott International manages most of its full-service properties internationally so they can also probably cut costs by branding as a Courtyard and using a third-party management company.
Aug 27, 2018, 10:20 am
#65
Join Date: Jun 2018
Posts: 25
Sep 1, 2018, 7:59 pm
#66
Join Date: Feb 2005
Location: a hotel room, somewhere...
Posts: 962
I will stay at LM/elsewhere instead of this property just for their attitude towards platinums. lots of good value for money in REP. for those who do stay, i'd wait until i'm there, and when they deny me access, i'd seek compensation thru what's left of the platinum CS.
reading reviews, breakfast is overpriced for the market and $10 for 2 people isn't going to go very far. i'd spent no more than $10 and eat elsewhere. lots of mom and pop places that will be very happy to have our patronage.
resort... i swear if marriott bought motel 6, they'd rename 1/3 of them resorts to avoid giving benefits. i can see it: Motel 6 by Marriott West Oakland resort and spa (As a resort, our coffee and jelly roll lounge is not accessible to Platinum members)
reading reviews, breakfast is overpriced for the market and $10 for 2 people isn't going to go very far. i'd spent no more than $10 and eat elsewhere. lots of mom and pop places that will be very happy to have our patronage.
resort... i swear if marriott bought motel 6, they'd rename 1/3 of them resorts to avoid giving benefits. i can see it: Motel 6 by Marriott West Oakland resort and spa (As a resort, our coffee and jelly roll lounge is not accessible to Platinum members)
Sep 1, 2018, 9:35 pm
#67
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
The location of this place could be West Oakland. Calling it a resort is an absolute travesty.
Sep 10, 2018, 10:49 pm
#68
Join Date: Jun 2018
Posts: 25
Staying here in 3 days, preupgraded already to 80sqm Courtyard Suite. Hotel reached out and confirmed following plat benefits:
I have asked about lounge access and they replied that they do not provide it to platinum members, I have responded quoting the TOS and Marriott's lounge access factsheet. Will update as soon as I hear back from them.
I have asked about lounge access and they replied that they do not provide it to platinum members, I have responded quoting the TOS and Marriott's lounge access factsheet. Will update as soon as I hear back from them.
Sep 10, 2018, 11:09 pm
#69
Join Date: Apr 2013
Posts: 227
I would not say that the hotel really has a lounge — a bar would be a better description. I don’t believe that it is even open yet. While the hotel looks good, some things like the spa , lobby, lounge etc are not complete. One does benefit with lower prices, so I think there is pretty good value, and a fair trade off.
as to breakfasts, I have stayed at about forty four and five star hotels in Siem Reap, this hotel has the second best breakfast that I have seen after Park Hyatt .
as to resorts and their exclusion from four pm checkout , and courtyards offering ten dollars towards breakfast, that is not particular to this hotel or the management of this hotel. This is part of a pattern at Marriott, the result of which might be that they will permanently lose me, rather than see me complete the last leg or two towards lifetime platinum, and then stay another couple of decades.
i don’t care about either of those points, but Marriott has just about lost my trust.
as to breakfasts, I have stayed at about forty four and five star hotels in Siem Reap, this hotel has the second best breakfast that I have seen after Park Hyatt .
as to resorts and their exclusion from four pm checkout , and courtyards offering ten dollars towards breakfast, that is not particular to this hotel or the management of this hotel. This is part of a pattern at Marriott, the result of which might be that they will permanently lose me, rather than see me complete the last leg or two towards lifetime platinum, and then stay another couple of decades.
i don’t care about either of those points, but Marriott has just about lost my trust.
Sep 10, 2018, 11:56 pm
#70
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
as to resorts and their exclusion from four pm checkout , and courtyards offering ten dollars towards breakfast, that is not particular to this hotel or the management of this hotel. This is part of a pattern at Marriott, the result of which might be that they will permanently lose me, rather than see me complete the last leg or two towards lifetime platinum, and then stay another couple of decades.
i don’t care about either of those points, but Marriott has just about lost my trust.
i don’t care about either of those points, but Marriott has just about lost my trust.
Nov 8, 2018, 9:04 pm
#71
Join Date: Apr 2013
Posts: 227
In the middle of my first of many five night stays with my family. The main purpose of these stays is to complete the requirements for lifetime platinum. I have stayed at about three dozen four and five star hotels in Siem Reap in the past — my family has a considerably less nice home in the countryside, I like being in the city sometimes, am a luxury hotel junky with an industry background.
This hotel should be a JW, is a bargain at current rates , excellent service, beautiful, great facilities, location is ok, it is one kilometer further from some things like pub street and old market, one kilometer closer to others such as the main ticket office for Angkor wat , and walking distance from the largest market, psar leu.
pity that marriot plays games with breakfasts at courtyards for platinums — the breakfast is very close to being the best in town, so worth paying something to get it. Resort I guess means the spa, pool, kids club, etc, again wish marriot had clearer rules about spas and convention centers.
i recommend staying at the hotel.
This hotel should be a JW, is a bargain at current rates , excellent service, beautiful, great facilities, location is ok, it is one kilometer further from some things like pub street and old market, one kilometer closer to others such as the main ticket office for Angkor wat , and walking distance from the largest market, psar leu.
pity that marriot plays games with breakfasts at courtyards for platinums — the breakfast is very close to being the best in town, so worth paying something to get it. Resort I guess means the spa, pool, kids club, etc, again wish marriot had clearer rules about spas and convention centers.
i recommend staying at the hotel.
Nov 9, 2018, 12:49 am
#72
formerly fdemoulin
Join Date: Jun 2010
Location: UK
Programs: SPG Lifetime Platinum, BA Silver, Virgin Flying Club Red
Posts: 916
In the middle of my first of many five night stays with my family. The main purpose of these stays is to complete the requirements for lifetime platinum. I have stayed at about three dozen four and five star hotels in Siem Reap in the past — my family has a considerably less nice home in the countryside, I like being in the city sometimes, am a luxury hotel junky with an industry background.
This hotel should be a JW, is a bargain at current rates , excellent service, beautiful, great facilities, location is ok, it is one kilometer further from some things like pub street and old market, one kilometer closer to others such as the main ticket office for Angkor wat , and walking distance from the largest market, psar leu.
pity that marriot plays games with breakfasts at courtyards for platinums — the breakfast is very close to being the best in town, so worth paying something to get it. Resort I guess means the spa, pool, kids club, etc, again wish marriot had clearer rules about spas and convention centers.
i recommend staying at the hotel.
This hotel should be a JW, is a bargain at current rates , excellent service, beautiful, great facilities, location is ok, it is one kilometer further from some things like pub street and old market, one kilometer closer to others such as the main ticket office for Angkor wat , and walking distance from the largest market, psar leu.
pity that marriot plays games with breakfasts at courtyards for platinums — the breakfast is very close to being the best in town, so worth paying something to get it. Resort I guess means the spa, pool, kids club, etc, again wish marriot had clearer rules about spas and convention centers.
i recommend staying at the hotel.
as as I understand it CY Phnom Penh is the same owner. Just tracked their email down via Facebook to find out if they are still opening in January and received a prompt reply confirming January 6 as official opening date. Hope the don’t deny breakfast or lounge access to plats. In the launch description on their website they state lounge access is available for to elite members. Will be interesting to see but will do a report after my stay hopefully in January
Nov 9, 2018, 4:09 am
#73
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
as as I understand it CY Phnom Penh is the same owner. Just tracked their email down via Facebook to find out if they are still opening in January and received a prompt reply confirming January 6 as official opening date. Hope the don’t deny breakfast or lounge access to plats. In the launch description on their website they state lounge access is available for to elite members. Will be interesting to see but will do a report after my stay hopefully in January
Mar 7, 2019, 11:16 pm
#74
Join Date: Apr 2005
Location: East Hampton, NY
Programs: AA EXP, 12 year ex AA CK, AA LT PLT, Marriott LTT, Hyatt Globalist, UA Silver
Posts: 230
Staying here now for two nights
Two rooms for two nights.
one too upgraded to suite
There is no lounger here so either there has been misinformation or it has been discontinued.
Will post more info and lots of photos .
one too upgraded to suite
There is no lounger here so either there has been misinformation or it has been discontinued.
Will post more info and lots of photos .
Sep 3, 2019, 2:50 am
#75
Join Date: Dec 2012
Posts: 1,677
In the middle of my first of many five night stays with my family. The main purpose of these stays is to complete the requirements for lifetime platinum. I have stayed at about three dozen four and five star hotels in Siem Reap in the past — my family has a considerably less nice home in the countryside, I like being in the city sometimes, am a luxury hotel junky with an industry background.
This hotel should be a JW, is a bargain at current rates , excellent service, beautiful, great facilities, location is ok, it is one kilometer further from some things like pub street and old market, one kilometer closer to others such as the main ticket office for Angkor wat , and walking distance from the largest market, psar leu.
pity that marriot plays games with breakfasts at courtyards for platinums — the breakfast is very close to being the best in town, so worth paying something to get it. Resort I guess means the spa, pool, kids club, etc, again wish marriot had clearer rules about spas and convention centers.
i recommend staying at the hotel.
This hotel should be a JW, is a bargain at current rates , excellent service, beautiful, great facilities, location is ok, it is one kilometer further from some things like pub street and old market, one kilometer closer to others such as the main ticket office for Angkor wat , and walking distance from the largest market, psar leu.
pity that marriot plays games with breakfasts at courtyards for platinums — the breakfast is very close to being the best in town, so worth paying something to get it. Resort I guess means the spa, pool, kids club, etc, again wish marriot had clearer rules about spas and convention centers.
i recommend staying at the hotel.