s1362083

I was told usually the amenity is whisky tasting but it is not currently offered. My SNA upgrade to Ocean Suite for an upcoming stay has cleared! Now, since I'm booked as 2x1 night stays, I'm wondering whether to apply another SNA to second night, or hope to able to keep the same room both nights. Who really books a suite for a Tues night.. I reckon odds are in my favour.

Radiation Station

I would apply an SNA to the second night. Most of my five night stay was mid week and all the suites and junior suites were booked! It is the summer holidays, after all.

Ikaz

I agree, a friend had a 1-night mid week stay last week and was denied his SNA as they were full, it isn't worth the risk if you want to stay in a suite

RAPC

100% would add the SNA to the second night. It is one of the best uses of SNAs in the UK and the hotel is good at making them available for upgrades. Almost certainly will get snapped up.

s1362083

I'm not one to go against such equivocal FT advice. Went to apply the SNA on the second night.. and the hotel has already confirmed the upgrade voluntarily

pazza2000

On a separate note, you can now expect an *£11pp supplement for that Plat or above breakfast amenity, if ordering anything cooked off of the menu! To be fair it’s a very nice breakfast and the supplement is marginal in the scheme of things here.

*they may forget to apply it some mornings

RIccatti

This kind of jiggery-pokery with the only one Platinum/Titanium benefit left costs Turnberry stays and they not going to be 100% occupancy except high season (and not even at that).

With upgrades not existing even on SNA, there are no benefits left but a breakfast.

TGLoyalty

Is that a recent development? I was upgraded from base room to a junior suite on my last 3 night stay.

pazza2000

To be fair I did say this supplement is worth it in this case, and I have often had SNA’s accepted here or been favourably upgraded without! I would go as far as to say there is no jiggery-pokery here and it probably doesn’t cost them stays.

RIccatti

In case this is not clear, Turnberry charges extra supplement for Platinum Elite breakfast at the main breakfast venue. If you want something more than 'continental breakfast', eg a boiled egg there is a charge and the breakfast is not free anymore. Marriott probably not interested but that does look like a breach in what the property should provide according to its brand category.

jamesie_version1

To be fair, the benefit is continental breakfast - and the Langley has the same ‘pay to upgrade’ policy.

In terms of Turnberry, Whilst a post it note was attached to my checkin slip this summer saying ‘CONTINENTAL breakfast’, the distinction wasn’t mentioned to me and I received full breakfasts both mornings.

and SNA to clink suite cleared.

Radiation Station

Stayed five nights on points at Turnberry in July. Wasn’t upgraded to a suite or junior suite as they were all booked out - I tried SNAs too - it was full of families with kids. We were told repeatedly that breakfast was continental only for elites and we would have to pay a supplement. I didn’t get it most mornings as I was sleeping in and it wasn’t actually very good. But interestingly I received no charges for breakfast at all on my final bill.

The main reason I won’t be hurrying back to Turnberry is because they have no adults only times for the pool any more and it’s an actual zoo. First time I’ve ever had to complain about pool facilities at a luxury hotel. One family literally let their children wage a small war across the pool with heavy balls and super soakers whilst several other adult guests were trying to relax. A window was nearly smashed at one point. The staff don’t monitor the pool at all or allow adults only hours. The steam room was also broken too. I wasn’t impressed with the Langley either this summer, but at least they restrict the pool for many hours a day to adults only and keep the facilities working. It’s a shame because most of the staff at Turnberry are lovely and it’s a beautiful location with a fairly decent hard product. The food and the spa/pool facilities and policies let them down.

pazza2000

Trump Turnberry is leaving the Marriott group on approx 15th January. I had some information that this was on the cards last week and in hindsight wish I had booked some award rooms for next year in the hope that they would be honoured, as now you can not book via Marriott beyond the 2nd January. As far I know they are not joining any other group operating independently as a ‘Trump’ property, and the term “buying out of their contract” has been used. A shame as this has been operated as an SPG/Marriott since 1997 and was always a great redemption in terms of value.

engel001

We have an award stay with SNA’s in June 2022, keeping my fingers crossed. Very much looking forward to visiting, looks like a memorable property.

pazza2000

Do please let us know how this plays out in terms of what is honoured.