St. Regis Istanbul [Master Thread]

Old Jun 24, 2023, 7:15 am
  #46  
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Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
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Originally Posted by ElevatorEnthusiast
Disappointed to hear that my odd service experiences were not isolated. Oh, well, Istanbul has a lot of competition, including in this specific location with the new Westin, the W (where service seemed to be their thing), and the Ritz.
The competition is part of the equation indeed. In cities without many choices I can let a lot slide when a hotel drops the ball. But in Istanbul? Marriott has lots of hotels and even outside of Bonvoy there are many properties to sample, explore, and enjoy...
escape4 is offline  
Old Sep 17, 2023, 5:12 am
  #47  
 
Join Date: Apr 2015
Programs: Some
Posts: 5,102
I made a points booking here this morning for the end of the month, confirmation email showed the correct dates. On checking the Marriott App, the dates of my stay have now moved to today and my stay is showing as in progress...

Have messaged the hotel via chat to look into it. Has this hotel taken the Bonvoy unfriendliness to the next level?
lost_in_translation is online now  

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