Most of the garden villas seem to have disappeared. and those that are available show up to be booked, but unable to confirm booking?
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Please keep in mind that cash availability = points "availability", there are no reliable confirmations of anyone being able to book them on points - be it on the website (no availability after SPG redirection), mobile app (error on last stage) or phone support (they're unable to book right now).
The disappearing availability is probably people booking them with cash on refundable rates and hoping to convert them to points booking once it becomes available later on. This is also what I did, I have 4 different 5-nights refundable cash reservations for the garden villa for different dates (living in Dubai just a 3h flight away so I plan to visit every 3 months for the next year). |
Originally Posted by porkie
(Post 30101042)
Please keep in mind that cash availability = points "availability", there are no reliable confirmations of anyone being able to book them on points - be it on the website (no availability after SPG redirection), mobile app (error on last stage) or phone support (they're unable to book right now).
The disappearing availability is probably people booking them with cash on refundable rates and hoping to convert them to points booking once it becomes available later on. This is also what I did, I have 4 different 5-nights refundable cash reservations for the garden villa for different dates (living in Dubai just a 3h flight away so I plan to visit every 3 months for the next year). |
Originally Posted by Westin
(Post 30101045)
Really hope people won’t be allowed to do that (no offense) lol
By this logic, once award redemptions are enabled you there should be no issues with changing the rate from cash to points directly in "modify reservation". |
Originally Posted by porkie
(Post 30101134)
Can't see why not? For base category rooms you can always switch between points and cash rates and this is true for any property. For StR Maldives base category room is the garden villa which is confirmed through the availability on Marriott's page (garden villa available = points rate available, otherwise no points availability).
By this logic, once award redemptions are enabled you there should be no issues with changing the rate from cash to points directly in "modify reservation". |
Originally Posted by porkie
(Post 30101134)
Can't see why not? For base category rooms you can always switch between points and cash rates and this is true for any property. For StR Maldives base category room is the garden villa which is confirmed through the availability on Marriott's page (garden villa available = points rate available, otherwise no points availability).
By this logic, once award redemptions are enabled you there should be no issues with changing the rate from cash to points directly in "modify reservation".
Originally Posted by iadisgreat
(Post 30101146)
In my experience there needs to be availability in the room type you are modifying to modify it.
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Originally Posted by porkie
(Post 30101134)
Can't see why not? For base category rooms you can always switch between points and cash rates and this is true for any property. For StR Maldives base category room is the garden villa which is confirmed through the availability on Marriott's page (garden villa available = points rate available, otherwise no points availability).
By this logic, once award redemptions are enabled you there should be no issues with changing the rate from cash to points directly in "modify reservation". |
Originally Posted by husky96821
(Post 30101201)
Any idea what upgrade costs will look like or what cash rates have been in the past?
Originally Posted by Westin
(Post 30101190)
I think the issue youre going to run into is that there will be no available garden room to book into, since Marriott is no longer capacity controlling awards
Originally Posted by iadisgreat
(Post 30101146)
In my experience there needs to be availability in the room type you are modifying to modify it.
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Originally Posted by porkie
(Post 30101259)
I have just tried this for the Andaman where I have a cash reservation in 3 days, the hotel is fully sold out but I'm able to change the rate to free nights as well as switch to prepaid or custom rates (gov/AAA).
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Originally Posted by porkie
(Post 30101259)
If you hold existing garden room reservation this shouldn't be an issue? As per the T&S, if a I have just tried this for the Andaman where I have a cash reservation in 3 days, the hotel is fully sold out but I'm able to change the rate to free nights as well as switch to prepaid or custom rates (gov/AAA). |
Originally Posted by rp88
(Post 30101873)
I also made a refundable cash reservation yesterday for the garden villas. I tried calling in today to have them convert it to a points booking but wasn't successful. I also can't switch it to a point booking online either. Did you have any luck?
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Originally Posted by Westin
(Post 30101904)
This is the million dollar question. Because all availability on the hotel is artificially wiped by all these cash bookings
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Originally Posted by EL3V3N
(Post 30102024)
Doesn't making a owb rezy accomplish the same?
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Where did Marriott confirm that there isn't capacity control for the base level room?
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I had success calling St. Regis directly at 800-598-1863 and inquiring about availability for Garden Villas and even the OWB award rate with them. Much easier this way! Good luck!
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