Community
Wiki Posts
Search
Old Nov 10, 2014, 10:33 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ElevatorEnthusiast
Removed old information
Print Wikipost

Le Meridien Taipei [Master Thread]

Thread Tools
 
Search this Thread
 
Old Jun 24, 2014, 11:00 am
  #31  
 
Join Date: Dec 2006
Location: USA
Posts: 3,945
Originally Posted by anchor79
Yes. The breakfast is served at the restaurant. Although it has been noticeable difference (downgrade in quality/taste but higher price if you are paying cash), it is still one of the better breakfast among Taipei SPG properties.
Thanks. Just want to reconfirm as I am only Gold. By booking an Executive room I will get free breakfast in the restaurant in addition to Club lounge access, correct?
TAHKUCT is offline  
Old Jul 2, 2014, 12:07 am
  #32  
 
Join Date: Dec 2006
Location: USA
Posts: 3,945
Any suggestions on transportation options to this hotel from TPE?
TAHKUCT is offline  
Old Jul 2, 2014, 1:12 am
  #33  
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 1,297
Originally Posted by TAHKUCT
Any suggestions on transportation options to this hotel from TPE?
Take the bus to where W is (台北轉運站) then walk few blocks or take taxi once you get there.
anchor79 is offline  
Old Jul 2, 2014, 2:50 am
  #34  
 
Join Date: Dec 2006
Location: USA
Posts: 3,945
Originally Posted by anchor79
Take the bus to where W is (台北轉運站) then walk few blocks or take taxi once you get there.
Thanks. Can you clarify please on what bus to take?
TAHKUCT is offline  
Old Jul 2, 2014, 9:10 am
  #35  
 
Join Date: Sep 2009
Programs: Delta, United, SPG, HHonors, Hyatt
Posts: 98
Originally Posted by TAHKUCT
Thanks. Can you clarify please on what bus to take?
From this link

http://www.taoyuan-airport.com/english/Buses/

Number 1960 is the one for you to take, as it mentions "Taipei Citi Hall Bus Station" (where W is located) in the information.

I got to say this webpage is not designed for our convenience in mind.
BanffJasper is offline  
Old Oct 27, 2014, 10:11 pm
  #36  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
I couldn't find a master thread to this hotel, but any data points on 3 people booked for an award room? I've only stayed solo at this hotel thus far.
frudd38 is offline  
Old Nov 9, 2014, 12:03 am
  #37  
 
Join Date: Apr 2010
Location: Bay Area, CA
Programs: UA 1K MM, Bonvoy LT Titanium
Posts: 436
Hi everyone,

We are planning a trip to Taiwan late November through early December and would like some feedback between the W, LM, Westin, and Sheraton with regards to central location to food entertainment and dining in addition to Platinum guest benefits like complimentary breakfast and lunch lounge etc.

You help is most appreciated for us to determine which property to book, thanks in advance
vg247 is offline  
Old Dec 8, 2014, 4:01 pm
  #38  
 
Join Date: May 2009
Posts: 6,978
Just wanted to say Le Meridien possibly have the best buffet in Taipei, for those that are in town definitely don't want to miss this.
Cathay Boy is offline  
Old Dec 8, 2014, 5:33 pm
  #39  
 
Join Date: Nov 2007
Location: LAX
Programs: UA (1MM); SPG Plat
Posts: 335
Spent one night here late november. Got extra SNA to burn, so opted to use the SNA. Confirmed junior suite 5 days prior to arrival. Breakfast is taken at Discovery on 1st floor since the executive lounge is now open at 10am. Soft drinks (x4) and beer (x4) in the mini bar are still complimentary in the suite. I did enjoy the noodle bar. Did not try the egg station this round.

However, I still prefer staying at W Taipei and having breakfast at Kitchen table.
sink is offline  
Old Dec 9, 2014, 5:30 pm
  #40  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Been to both Le Meridien and W a few times now and both do appear to be generous with the Platinum suite upgrade. Unless it's a crazy busy time, you'll likely get the suite, especially at Le Meridien since there are more Junior suites.

And just realized those chocolate pineapple cakes by Chocoart given each day by housekeeping are $5 USD a piece if you buy them in the bakery downstairs. With coffee, it basically is sex in the mouth.
frudd38 is offline  
Old Dec 14, 2014, 9:01 am
  #41  
 
Join Date: Aug 2005
Posts: 248
Just had a terrible stay at this hotel and will be reflecting as much if I get a post stay survey.

Arrived at the hotel at 4:30 and was told my room wasn't available. Was sent to wait in the lounge (I'd booked an executive room), and was given a room at 5pm. Isn't the official checkin time 3pm?

Didn't get any further upgrade as I'm just SPG Gold, but was pleasantly surprised to see that soft drinks and beer are complimentary for all club guests, and that I also get a T$500 laundry credit.

I was staying for two nights, which means a T$1,000 credit right? But no, the hotel said the T$500 has to be used on each day of the stay. No combining allowed, so as silly as it sounded, I had to spread my laundry out over the stay. When the shirt was returned, it was on a hangar even though I had told them I wanted it folded.

At breakfast, I was told it wasn't included in the rate, even though the welcome letter said breakfast is included for club guests at the ground floor restaurant. Much commotion ensued, and finally they decided I was to be allowed in.

Nothing spectacular about the breakfast, looked like any other Asian breakfast to me but with the additional bonus of ice-cream. One really grumpy female server who got really angry when I told her the green tea she served me was actually black tea, but all ok otherwise.

The penny pinching at this hotel is ridiculous. I took a look at the minibar menu, and they charge T$100 for every extra bottle of shower gel and shampoo you ask for?? I didn't ask for any, but it just seemed ridiculous to be asking for an extra T$100 when you are already paying T$11,000 for a club room.

Tried to use the complimentary taxi ride once, but was told my room was a free upgrade to the club floor and as such doesn't get any of the club benefits. Long argument with the operator before she finally put me on hold, checked with her supervisor, and said that I had actually booked a club room.

Had a friend come over after breakfast, so we went to the club for a cup of tea. Was told each additional guest would be charged T$400, even if it's just to sit down for a cup of tea at the lounge outside of happy hour. I decided T$400 was too much for a cup of tea, so I left for someplace else.

I'm a Hyatt loyalist so don't do SPG hotels much, but is this the norm for SPG clubs? At the Hyatts I frequent, I never get charged unless it's happy hour or breakfast hours.

Anyway, the bottom line is that everything that could go wrong went wrong. I didn't expect this from a Taiwanese hotel, but it feels the same as some of the hotels I frequent in third or fourth-tier Chinese cities: Great hardware, but awful and really rough service. Their prices are on par with some of the better HK hotels, but lacking any sort of professionalism you'd come to expect at that bracket.
carmy is offline  
Old Dec 14, 2014, 8:12 pm
  #42  
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Originally Posted by carmy
I was staying for two nights, which means a T$1,000 credit right? But no, the hotel said the T$500 has to be used on each day of the stay. No combining allowed, so as silly as it sounded, I had to spread my laundry out over the stay.
Well, every hotel have their own set of policies. Good to know there's free laundry credit for Club rooms.

Originally Posted by carmy
Tried to use the complimentary taxi ride once, but was told my room was a free upgrade to the club floor and as such doesn't get any of the club benefits. Long argument with the operator before she finally put me on hold, checked with her supervisor, and said that I had actually booked a club room.
Operator needs retraining. It doesn't matter how you got the upgraded room (free upgrade/paid/etc..), you are entitled to the benefits that comes with the room.

Originally Posted by carmy
Had a friend come over after breakfast, so we went to the club for a cup of tea. Was told each additional guest would be charged T$400, even if it's just to sit down for a cup of tea at the lounge outside of happy hour. I decided T$400 was too much for a cup of tea, so I left for someplace else.
Although it won't apply to you, I remembered that you can bring in 1 guest as a Platinum member. But I wonder if that guest have to be in the same room (name registered in the room as well) or can be anybody?
lcpteck is offline  
Old Dec 14, 2014, 9:10 pm
  #43  
FlyerTalk Evangelist
 
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
Originally Posted by lcpteck
....I remembered that you can bring in 1 guest as a Platinum member. But I wonder if that guest have to be in the same room (name registered in the room as well) or can be anybody?
Yes, several thread about this issue. T&C says it is for registered guests up to 2 in the room but it is not always enforced.
TerryK is offline  
Old Dec 15, 2014, 12:46 am
  #44  
 
Join Date: May 2009
Posts: 6,978
Originally Posted by carmy

Arrived at the hotel at 4:30 and was told my room wasn't available. Was sent to wait in the lounge (I'd booked an executive room), and was given a room at 5pm. Isn't the official checkin time 3pm?
Although this is sad but not unlikely, sometimes they are just that busy and with so many Plat using late check-out (4 p.m.), it is hard for some very busy and heavy Plat favorite hotels (such as Taipei Le Meriden) to do room turnaround.


I was staying for two nights, which means a T$1,000 credit right? But no, the hotel said the T$500 has to be used on each day of the stay. No combining allowed, so as silly as it sounded, I had to spread my laundry out over the stay.
Not silly, $500 TWD per day is what is sounds, $500 TWD per day. No case here.


At breakfast, I was told it wasn't included in the rate, even though the welcome letter said breakfast is included for club guests at the ground floor restaurant. Much commotion ensued, and finally they decided I was to be allowed in.
Horrible training by the staff, this is a problem with many Taiwan SPG hotels as the turnover rate is high and many staffs are new and doesn't know the rules well and they always go by the philosophy of deny until proven error. I feel your pain here, I had to experience that a lot in Taiwan SPG properties myself.


The penny pinching at this hotel is ridiculous. I took a look at the minibar menu, and they charge T$100 for every extra bottle of shower gel and shampoo you ask for?? I didn't ask for any, but it just seemed ridiculous to be asking for an extra T$100 when you are already paying T$11,000 for a club room.
Oh my gosh, the establishment literally gave you a free minibar and you're whining about $100 TWD, give me a break. They are not running a charity and each establishment has their own policy. If you don't feel justice is done then leave, it's a 5-star hotel for crying out loud, don't act like you're staying at Motel 6 and wants free everything.


Had a friend come over after breakfast, so we went to the club for a cup of tea. Was told each additional guest would be charged T$400, even if it's just to sit down for a cup of tea at the lounge outside of happy hour. I decided T$400 was too much for a cup of tea, so I left for someplace else.
You are Gold, not Plat, you don't get free guests. I appreciate SPG actually enforcing rules like this to ensure sanity in the lounge, and not turn it into a fraternity zoo. Rules are rules, don't like it, don't stay there.

I'm a Hyatt loyalist so don't do SPG hotels much, but is this the norm for SPG clubs? At the Hyatts I frequent, I never get charged unless it's happy hour or breakfast hours.
I hate to say this but that's the whole point, you are not at Hyatt. Just like when I stay at Hyatt I don't expect Hyatt to follow SPG rules, neither should you expect the reverse.

Anyway, the bottom line is that everything that could go wrong went wrong. .
The only thing that went wrong (besides the poor training of some staff) is you expect them to bend the rules for you when they wouldn't. Maybe you're used to Hyatt doing that for you, but I for one and glad SPG staff actually follow the rules.
Cathay Boy is offline  
Old Dec 15, 2014, 1:07 am
  #45  
Company Representative - Starwood
 
Join Date: Aug 2011
Programs: SPG
Posts: 713
Originally Posted by carmy
Just had a terrible stay at this hotel and will be reflecting as much if I get a post stay survey.

Arrived at the hotel at 4:30 and was told my room wasn't available. Was sent to wait in the lounge (I'd booked an executive room), and was given a room at 5pm. Isn't the official checkin time 3pm?

Didn't get any further upgrade as I'm just SPG Gold, but was pleasantly surprised to see that soft drinks and beer are complimentary for all club guests, and that I also get a T$500 laundry credit.

I was staying for two nights, which means a T$1,000 credit right? But no, the hotel said the T$500 has to be used on each day of the stay. No combining allowed, so as silly as it sounded, I had to spread my laundry out over the stay. When the shirt was returned, it was on a hangar even though I had told them I wanted it folded.

At breakfast, I was told it wasn't included in the rate, even though the welcome letter said breakfast is included for club guests at the ground floor restaurant. Much commotion ensued, and finally they decided I was to be allowed in.

Nothing spectacular about the breakfast, looked like any other Asian breakfast to me but with the additional bonus of ice-cream. One really grumpy female server who got really angry when I told her the green tea she served me was actually black tea, but all ok otherwise.

The penny pinching at this hotel is ridiculous. I took a look at the minibar menu, and they charge T$100 for every extra bottle of shower gel and shampoo you ask for?? I didn't ask for any, but it just seemed ridiculous to be asking for an extra T$100 when you are already paying T$11,000 for a club room.

Tried to use the complimentary taxi ride once, but was told my room was a free upgrade to the club floor and as such doesn't get any of the club benefits. Long argument with the operator before she finally put me on hold, checked with her supervisor, and said that I had actually booked a club room.

Had a friend come over after breakfast, so we went to the club for a cup of tea. Was told each additional guest would be charged T$400, even if it's just to sit down for a cup of tea at the lounge outside of happy hour. I decided T$400 was too much for a cup of tea, so I left for someplace else.

I'm a Hyatt loyalist so don't do SPG hotels much, but is this the norm for SPG clubs? At the Hyatts I frequent, I never get charged unless it's happy hour or breakfast hours.

Anyway, the bottom line is that everything that could go wrong went wrong. I didn't expect this from a Taiwanese hotel, but it feels the same as some of the hotels I frequent in third or fourth-tier Chinese cities: Great hardware, but awful and really rough service. Their prices are on par with some of the better HK hotels, but lacking any sort of professionalism you'd come to expect at that bracket.
Hi carmy,

Sorry for any inconvenience caused. Could you please email us your stay details to follow up with the hotel?

[email protected]

Chua Chie Ling | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Starwood Lurker IV is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.