Originally Posted by fly2fish (Post 34824173)

What a terrible week. First, had two different loads at two different DGs rejected after the fact. Yes, that's right - on the receipt and cashier's screen it said to reverse the transaction. A BAU looking receipt printed out but on it it said, "CARD ACTIVATION HAS FAILED. CUSTOMER IS ENTITLED TO AN IMMEDIATE REFUND FOR THE AMEX TFCFOO 500.00". The first time, I still had the bar code in the app up and we were able to reverse through the app/register (and of course I'm still not seeing it back on the card, I know this can take up to a week), but the second time I had already closed out the app and had to go back for cash the next day after they verified the till was over $500 that night. This happened with a Meta and a Vanilla.

Then, tried loading 2 x $200 Metas at FD, wouldn't go through. Some regional manager type guy I'd never seen before just happened to be there and said, "Oh yeah, we just had an anti-fraud update to our system, it won't let you do back to back swipes for the same amount in one transaction." This of course (if true), would be disastrous for us that hit up Staples/ODOM. So the kid who was helping me (who is friendly and knows me for years) said, "Let's try $200, $150, and $50." First two swipes went fine, third one wouldn't go (don't remember the error, sorry), had to use my regular debit card.

Now for the past three attempts, I'm getting "Invalid Amount" error at several different FDs. Tried Metas and Vanillas. Only have one Serve, so not possible for me to have hit yearly limit and not at my monthly limit. Any idea what could be causing this?

Originally Posted by cuthroat (Post 34822790)

I have 4 Serve Green cards. Is the 10k/month load limit rolling? I'm asking because today I got the "Load limit exceeded" receipt when I have 4.3k left to load this month.

Originally Posted by zmicer88 (Post 34829265)

You either reached your monthly load limit of 10K or the yearly load limit of 100K

Originally Posted by mmaly (Post 34834763)

Hi all, I’m new to serve and have done my first few loads! Have had good success with the Walmart VGC’s issues by green dot!

I am now trying to pay credit cards through my serve account for the first time. To add a bill pay entity, it asks for the payee zip code. I have done some dd on what this could be for Amex and Chase credit cards but have had no success. Any ideas or does everyone just transfer to their checking accounts from serve anyways?

Originally Posted by sa_cheerio (Post 34843159)

It has been a while since I've started doing loading again, probably 12 months... T tried to reload last week and it worked! However, when I used the BILL PAY, it would not let me, saying "Oops! Well this is awkward. We're experiencing some technical difficulties, please try again in a moment." I've been trying for the whole week. Is my account on the verge of being shut down?
1.Should I call and ask? I'm scare!
2.Last resort, I use a Moneypass ATM to withdraw money... The limit is $2500/month, right?
3. I got another card too (different name), but it did not let me add money, so I guess that's the end for that.

Originally Posted by baobao73 (Post 34845554)

Are you able to withdraw money from your locked serve account using ATM? It seems my account is also locked.

Originally Posted by alanisrox69 (Post 34909340)

DG was a no go for me at 2 stores tonight. Said "tender not allowed" with Debit.

both stores had an updated Pinpad on my side (customer side) with a 7 or 8in LCD screen. Haven't been to DG in a while, but this was new to me. I also swiped the Serve card myself in this LCD screen (had a built in card reader). Before at DG, the employee would swipe it in the card reader on their keyboard.

perhaps stores that haven't been updated to the LCD screen on customer side still work? or is all of DG dead?