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Old Oct 5, 2014, 1:54 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ANC RED-EYE
This thread is closed and contains historic discussion up to 12/31/14. The current thread is here: Prepaid REDcard (Target) 2015

Read the wiki and especially the FAQ before posting a question.
It's a literacy test that's easy to pass.


https://amex.serve.com/prepaidredcar...prepaidredcard


    Redbird (Target Prepaid REDcard)
    Cash loading at Target: ** - $2,500/day and $5,000/month
    Online Debit Card Load * - $200/day and $1,000/month
    Checking/Savings Account - $2,000/month
    Checks - $2,000/day and $10,000/month
    ATM Withdrawals - $750/day and $2,000/month




    All "Monthly" limits are per calendar month and reset on the 1st of each month.

    *For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.

    **As of 12/18/14, "Cash" load at target also includes in-store loads by any Credit/Debit card normally accepted at Target

    ATM Withdrawals:
    $0 ATM usage at US Target stores* and over
    43,000 US Allpoint network ATMs (ATM usage not available at any other ATMs) Find an Allpoint ATM at: $0 from a Checking or Savings Account
    www.allpointnetwork.com

    Redbird is currently only available in the following states:
    Alabama
    Arizona
    California (YMMV)
    Colorado
    Indiana
    Maryland
    Massachusetts
    Michigan
    Minnesota (Minneapolis YMMV)
    Mississippi
    New Mexico
    North Carolina
    Ohio (Cleveland area only)
    Oklahoma
    Pennsylvania (note for fellow Pennsylvanians: west PA only)
    South Carolina
    Tennessee
    Virginia
    Wisconsin

    You can check which participating Target locations carry the temp Redbird card for purchase
    https://amex.serve.com/prepaidredcar...#store-locator

    FAQ
    Q: Can I reload a RB at a Target that doesn't sell RB?
    Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904

    Q: Can I buy or reload a RB in North Carolina?
    Some users report issues with RB in NC however already activated RBs from other states have been successfully loaded via CC at Targets around Raleigh

    Q: Can I reload the RB at any register, or just at the Customer Service desk?
    It can be done at any register, however some cashiers are uncomfortable doing so. If asked to go to the CS desk, smile and say "thank you" and do the load at the CS desk. Target CS desk employees are infinitely more friendly than the Walmart MC employees. It is painless and pleasant!

    Q: What is the most efficient way to drain a Redbird?
    There are differing opinions but the general consensus is that your best option is to simply use the RB Billpay feature to pay off the credit card you used to load with. Some people frown on this, thinking it creates a suspicious 'closed loop'. If you are uncomfortable with this, consider paying off a second, unrelated CC using the BB Billpay feature. The general consensus is that Billpay is less of a red flag than doing ATM withdrawals.

    Q: I cant access the BillPay feature through the RB website!
    Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.

    Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
    YES

    Q: How many Redbird cards can you purchase at once?
    You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.

    Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
    NO.
    You will have to cancel your Bluebird or Serve account first before registering.


    Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
    Frequent Miler posted a useful trick that will help you cancel online: How to cancel Bluebird online This works for both BlueBird and Serve.

    Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
    If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.

    Q: Can we get Redbird online?
    NO.
    The only way to get Redbird is to find a participating Target store and buy a temporary card there.
    Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.

    Q: Can we load Redbird with VGCs/debit cards at Target?
    YES

    Q: Can we load Redbird with credit cards at Target?
    YES
    It is possible that Target has plans to change the register to not allow credit cards, but I don’t think that’s the case.


    Q: Can we load Redbird with Target gift cards at Target?
    NO.
    When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.


    Q: What are the card’s load limits per transaction at Target?
    When reloading the card at Target a $1000 maximum reload per Redbird swipe, $2500 per transaction per day is in place. This is inclusive of all payment types (Ex: if you load $25 from a VGC in one transaction, you can only load $2475 from any other payment source)
    The Target systems have not been stopping anyone from charging above the daily limits but the money just "disappears" (see below)

    update: Many have been able to load more than $1000 in a single credit card transaction. For example, cashier will swipe to load $1000 to RedBird, then cashier swipes to load another $1000 to Redbird, then the cashier will do a final swipe of Redbird to load $500. The purchaser can then swipe their CC on the customer terminal to pay for all three loads in one $2500 credit card transaction. This works up to the limit of $2500 per day. More details available here: Post#1904

    Update: As of 12/26, some people have reported issues with not receiving full credit for multiple RB reloads in a single CC transaction as specified in the previous update. Always check your receipt to verify that it accurately shows your RedBird "New Balance" increasing with each successive load. This seems to be associated with loading above the daily limit of a temp or perm card (there is no error indicating this or any message at all) Correcting the problem *may* be possible if caught immediately. Otherwise, your only option may be to dispute the transaction with your CC issuer.

    Q: Do the CC loads count as cash advances?
    While we don’t yet have absolute proof of this, I’m confident in saying “no”. The charges I’ve done so far fully appear to be purchases. And, previous experience with the similar Amex for Target card has shown that credit cards are safe to use for register reloads at Target.
    As of 12/31/2014: Loading with Citi credit cards post as purchases

    Q: Can someone else buy a Redbird card for you?
    Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.

    Q: Can you reload Serve at Target?
    NO.
    Since Serve and Redbird are on the same technology platform, and since you can reload Serve at Walmart (like Bluebird), it seems reasonable to assume that it would work at Target as well. I tried a Serve card, but it didn’t work. So, the answer for now is NO. It won’t surprise me, though, if that changes in the future.


    Q: How do I contact Target's support team to resolve an issue with my RedCard?
    Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).

    Q: Can you have both Redbird and AFT cards?
    YES.
    You can have both Redbird and AFT since they are independent products.


    Q: I got a "Pending" notice that the registration is being reviewed, what now?
    Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
    • Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
    ◦ Social Security Card, OR
    ◦ A Medicare insurance card
    Plus...
    • Picture ID
    ◦ A valid driver's license card OR
    ◦ A valid state issued ID OR
    ◦ A valid United States Government ID Card (e.g. Green Card) OR
    ◦ A valid United States Passport (photo page only)
    Original FAQ by FrequentMiler. Significant subsequent clarifications and enhancements by FT community.
    ===============================================
    Q: How to swipe $2500 at a time and add a small purchase

    A:Originally Posted by Carl Christensen http://www.flyertalk.com/forum/manuf...l#post23944354
    Originally Posted by Carl Christensen
    Carl's updated guide to achieve non even numbers:

    Go through express/regular check out. Why? Their screen faces you. I have an excel spread sheet printed off showing the number I want to load. Somehow, having a print off and pointing at the numbers causes more confidence and less questions.

    1. hand card and tell them to swipe bar up and that you plan on having them swipe three times for three loads
    2. tell them 1000
    3. Warning that Target Gift Cards may not be used - they press K1 (after I train them they keep their hand hovering over K1 for more loads)
    4. Glance at their screen to check that it shows the load (it will show a line item with 1000 etc)
    5. Tell them to swipe again
    6. Repeat 2,3,4,5
    7. repeat 2 (500 this time), 3,4
    8. Hand them a pack of gum or pop and ask them to scan it (important this is done last and not first. If done first it will just pay)
    9. They might have to hit a final key I'm not sure, but I tell them I'm ready to pay
    10. I swipe my credit card
    11. show last 4 of card to them to type in
    12. After a pause (sometimes longer than others) it prints off a receipt.
    13. If your card is denied the screen will change from light blue to red. At this point I will tell them to cancel and I go sit down on the bench in front of them to call card company.
    14. Check your receipt immediately to make sure you see successful 3 loads.
    15. Step out of line and complete record keeping and then go back through line again for next red card.

    This process yields one cc charge that is a non even number.

    I sometimes do non even numbers (937.23 ie) if that is how much is left to meet minimum spend on my cc before I go to the next CC.

    If your total load is small enough (13x.xx did not require), it does not require them typing in the last 4 digits.

    Secure Document Upload
    Here's the link to upload secure documents to REDcard:

    https://secure.prepaidredcard.com/User/SecureFileUpload
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    Prepaid REDcard (Target) 2014

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    Old Oct 6, 2014, 12:42 pm
      #46  
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    Originally Posted by ericdabbs
    I don't think its a matter of losing the CC load option or not. For some folks if they switch over to Redbird they don't have to go to WM AND Target. They can just do their shopping and also load Redbird at Target in the same trip. With the Serve/Redcard debit combo you still have to go to both stores (assuming you need to make purchases at Target) which might not be close for everyone. Everyone's situation is different. For me I use a 1x CC to load $1K to normal Serve (don't got Softcard) so it wouldn't be a big deal to me if it would save me the hassle of having to go to WM.

    The ideal thing would be if Amex eventually adds Target as a Serve partner and that will definitely put the edge over the Redbird card. Personally I just recently got the Redcard debit card and plan to use it for my Target purchases for the 5% discount.
    If I didn't already have so many AFTs I would consider switching all of my Serves to Redcards just to avoid the hell on earth that is Walmart. I hate to sound like a class elitist but it is absolutely better class of people that I encounter in Target versus WM. Maybe that's just because the WMs near me are in poorer areas but still.
    payeco is offline  
    Old Oct 6, 2014, 12:49 pm
      #47  
     
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    Having recently read the book How Habits Work by Charles Duhigg where he explains how Target stores use the data gather on you/from you makes me wanna stay away from this.
    deemkaa is offline  
    Old Oct 6, 2014, 12:50 pm
      #48  
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    Originally Posted by ttlmmky
    Only flaw in that logic is you can get a Red Card debit card without any impact on your credit and you can still maintain your Serve card.
    With that card the money is coming straight from my checking account, thereby earning me nothing over the 5%. This way I can pay my Target expenses, get the Redcards discount and get the points/miles or CB from buying the GC with my CC. I have 5 other Softcard Serves so the CC load I'm forgoing is small.
    payeco is offline  
    Old Oct 6, 2014, 12:51 pm
      #49  
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    Originally Posted by deemkaa
    Having recently read the book How Habits Work by Charles Duhigg where he explains how Target stores use the data gather on you/from you makes me wanna stay away from this.
    Because Target is the only one that does this kind of thing, right?
    payeco is offline  
    Old Oct 6, 2014, 12:55 pm
      #50  
     
    Join Date: Aug 2014
    Location: Dubuque, IA
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    Originally Posted by payeco
    Simple: 4% CB on an OV after the fee with OBC and 5% off at purchase when you pay with this card at Target for an effective 9% off everything at Target. If you do regular shopping at Target that is a big money saver. We spend a few hundred bucks a month on average at Target. So to me it's worth more than the $1000 or $1500 in online CC loads I'm missing on out on. The rest of my accounts I'm going to keep as a Softcard Serve accounts but I'm definitely converting one to a RC (or Redbird or TPR or whatever we end up calling it).
    Plus Shopkicks on top of that. While you get Shopkicks just for walking in at both wm and tgt, the best use I found for redeeming is to get the $xxx off your target bill. Not enough to sway to get this instead of serve, but a nice little topper just the same.....same trip to load and shop with the discount.
    ShrinkingViolet is offline  
    Old Oct 6, 2014, 12:55 pm
      #51  
     
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    Originally Posted by payeco
    With that card the money is coming straight from my checking account, thereby earning me nothing over the 5%. This way I can pay my Target expenses, get the Redcards discount and get the points/miles or CB from buying the GC with my CC. I have 5 other Softcard Serves so the CC load I'm forgoing is small.
    Not trying to convince you not to do this, but if I had a serve, the 4% would be going to my pocket anyway. OV -> Serve -> Billpay to CC with me banking the 4%.

    You're suggesting OV -> Redbird -> Target Spend. Sure it's 9%, but I'm getting the same 4% on Serve and 5% with my Redcard debit card as you are.

    There's no advantage.
    ttlmmky is offline  
    Old Oct 6, 2014, 12:57 pm
      #52  
     
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    Originally Posted by deemkaa
    Having recently read the book How Habits Work by Charles Duhigg where he explains how Target stores use the data gather on you/from you makes me wanna stay away from this.
    Hey guess what, I read on the news that the NSA spies on our cell phones so I think we should stay away from using smartphones so they can't see what Im doing.
    ericdabbs is offline  
    Old Oct 6, 2014, 1:05 pm
      #53  
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    Originally Posted by ttlmmky
    Not trying to convince you not to do this, but if I had a serve, the 4% would be going to my pocket anyway. OV -> Serve -> Billpay to CC with me banking the 4%.

    You're suggesting OV -> Redbird -> Target Spend. Sure it's 9%, but I'm getting the same 4% on Serve and 5% with my Redcard debit card as you are.

    There's no advantage.
    I suppose you're right. I guess I'm just telling myself it's better because its new. I still think I'll get one for the sake of it being a few less trips I have to make to WM.
    payeco is offline  
    Old Oct 6, 2014, 1:07 pm
      #54  
     
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    Originally Posted by payeco
    I suppose you're right. I guess I'm just telling myself it's better because its new. I still think I'll get one for the sake of it being a few less trips I have to make to WM.
    Here's hoping the loading will be easier than at WM!
    ttlmmky is offline  
    Old Oct 6, 2014, 1:31 pm
      #55  
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    Originally Posted by ttlmmky
    Here's hoping the loading will be easier than at WM!
    If it's anything like loading AFT it'll be a dream compared to WM. I can load 4 AFTs, back to back, with $1000 each from an AGC and no one bats an eye about it. Hopefully the fact that Serve can be loaded at more than one location and this can any be loaded at Target will weed out some of the idiots from getting it and flooding the store.
    payeco is offline  
    Old Oct 6, 2014, 5:09 pm
      #56  
     
    Join Date: Mar 2013
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    Originally Posted by payeco
    If it's anything like loading AFT it'll be a dream compared to WM. I can load 4 AFTs, back to back, with $1000 each from an AGC and no one bats an eye about it. Hopefully the fact that Serve can be loaded at more than one location and this can any be loaded at Target will weed out some of the idiots from getting it and flooding the store.
    More options means less flooding of singular options. This is good for everyone.
    TheDapperDon is offline  
    Old Oct 6, 2014, 6:43 pm
      #57  
     
    Join Date: Feb 2014
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    Originally Posted by deemkaa
    Having recently read the book How Habits Work by Charles Duhigg where he explains how Target stores use the data gather on you/from you makes me wanna stay away from this.
    If that’s a concern for you, I suggest you toss your grocery loyalty cards, considering using only cash or gift cards when shopping and get a faraday cage for your cell phone.

    http://www.washingtonpost.com/blogs/...opping-habits/

    http://www.creditcards.com/credit-ca...ivacy-1282.php
    rabatt is offline  
    Old Oct 6, 2014, 6:48 pm
      #58  
     
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    Anyone else think that a logical next step might be for TGT to ask Amex to alter their platform such that one could have a Bluebird as well as a Redbird? Obviously WM and TGT are fierce competitors but a lot of people who these products are *supposed* to appeal to probably shop at both and wouldn't be willing to give up their already established product in favor of this one. But maybe that's just wishful thinking on my part.
    mikeyb45 is offline  
    Old Oct 6, 2014, 6:59 pm
      #59  
     
    Join Date: Dec 2013
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    Originally Posted by mikeyb45
    Anyone else think that a logical next step might be for TGT to ask Amex to alter their platform such that one could have a Bluebird as well as a Redbird? Obviously WM and TGT are fierce competitors but a lot of people who these products are *supposed* to appeal to probably shop at both and wouldn't be willing to give up their already established product in favor of this one. But maybe that's just wishful thinking on my part.
    Why would TGT ask Amex to allow each user to be able to get both BB and RB? TGT wants you to make the hard choice and force you to choose a product. TGT's angle is that they offer the 5% discount on all purchases along with the extended 30 day return policty which WM can't match even with their Savings Catcher program.

    So yes I think it is very wishful thinking that TGT would ask Amex to do this. The way I see it if it were to ever happen, it would have to be Amex's decision to allow its customers to be able to obtain both the BB/Serve and RB cards to satisfy its customers who shop at both WM and TGT. I would love to be able to get both a BB/Serve and a RB account but time will tell.
    ericdabbs is offline  
    Old Oct 6, 2014, 7:50 pm
      #60  
     
    Join Date: Feb 2014
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    Originally Posted by payeco
    Simple: 4% CB on an OV after the fee with OBC and 5% off at purchase when you pay with this card at Target for an effective 9% off everything at Target. If you do regular shopping at Target that is a big money saver. We spend a few hundred bucks a month on average at Target. So to me it's worth more than the $1000 or $1500 in online CC loads I'm missing on out on. The rest of my accounts I'm going to keep as a Softcard Serve accounts but I'm definitely converting one to a RC (or Redbird or TPR or whatever we end up calling it).
    How is this possible, though? You can only use debit cards from banks. Trust me, I hope that I am dead wrong, but to me, this card looks worthless because of that.
    commdiver is offline  


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