The BP delivery has always said 15 days but it's been really only 3 days! Mobile or not!

I recently got the t-mobile visa prepaid card and have never been able to pay a bill. For each payee I try to enter, I get the error message. Their customer support is worthless. I emailed, was to hear back within two days and have heard nothing in a week. I called, the tech denied any problems with the system, said I must be entering wrong info or the payee isn't available to get the error message. I asked to speak with a supervisor and was told one would call me within a day or two (four days now without a call). If they're having troubles, they should at least just say the system's down.

Anyone getting an error when trying to log in?

Had the same thing happen to me. Called in and they reversed it for me immediately.

Not here.... Just did a reloadit on my card and did a BP on my mom's card. Everything worked as it should (albeit a little slower than usual).

Freakin BS. The monthly fee just hit for me as well. How does their system not detect if you have loaded more than $500. OH well looks like I have to call up the number to clear it up.

seems bp is back... but all payees have been nuked. Since I'm using the mobile app right now, will re-enter necessary payee info later (assuming that works). Also had to re-accept the bp t&c's again.

I can confirm my Payees have been nuked too. I am having trouble adding Payees though. It says "The information you entered does not match our records. Please try again."

Anyone else seeing this error when trying to add your Payees back. I am trying to add my Amex CC and it won't let me. Haven't tried adding a Chase card though.

I am getting the same error message. (tried Amex and Diners card)
All the saved payees have been wiped out.

try mobile App...

I just checked my account and my payees have all shown up. Maybe it was a glitch before. If you had issues accessing your payees before check it again now, your payees should appear again.

Probably a silly question, but I'm not from the US and am new to this. What does "T-Mobile Wireless Customer" mean -- will I qualify for fee-free transactions if I have a T-Mobile prepaid SIM card ($30/month plan)? Or does it have to be a postpaid plan?

Works fine for my $30/mo t-mobile prepaid plan. If I recall correctly, all
they asked for was for your t-mobile tel#.

Good to know, thanks nopoints!

The reversed it immediately as you can see the credit in your account in minutes? Or it took couple of days?