Apr 3, 2013, 11:44 am
Last edit by: markr33
Read the wiki before posting a question.
Check your BB load limits BEFORE asking in this thread about "tender not allowed" or any other errors.
Bluebird website. There's no need to buy a Bluebird kit in-store; sign-up free on the website.
The original FlyerTalk discussion thread is here: Wal-Mart, Amex take on banks with Bluebird debit card
Bluebird Load Limits:
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt. If blocked, call Account Protection Services at 1-800-660-2454 to clear it (9am-8pm EST, Mon-Fri).
The day currently resets around midnight Eastern/11pm Central/10pm Mountain/9pm Pacific.
For online bill pay
Loading with debit card at Walmart
Self checkout does not work for loading.
Many Walmart stores are enforcing a rule against the use of gift cards when loading, even though the register and the MCE do not enforce. Do not make your prepaid debit cards visible. Show them a bank debit card if asked. Otherwise, you may be asked by management to never visit the MC again to load with gift cards.
Loads at register over $500 will sometimes trigger ID requirement. There is a limit of four swipes per transaction; this means your card plus three payments.
If your card doesn't say "debit" on the front, it isn't a debit card.
Please see http://www.flyertalk.com/forum/manuf...bit-cards.html for additional information on using prepaid debit cards.
Training a WM cashier:
Error Messages:
DEBIT NOT AVAILABLE
Received when I used a card I thought I had activated but hadn't.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
TENDER NOT ALLOWED
Card was incorrectly read, or wrong PIN entered .
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again. Try again later.
UPdate Notice on Sept 15, 2014.
Some minor changes on the ATM limits and fees:
• Out-of-Network ATM Fees:
Beginning October 30, 2014, the fee for withdrawing funds using out-of-network ATMs will increase from $2.00 to $2.50. ATM operator fees may also apply.
• Free In-Network MoneyPass® ATMs:
Effective immediately, all Bluebird Customers can withdraw funds for free when using in-network MoneyPass ATMs. You can find one of the more than 24,000 MoneyPass ATMs below.
• ATM Withdrawal Limits Increase:
We have increased your daily ATM limit, so you can withdraw up to $750 per day. Your monthly ATM withdrawal limit will remain at $2,000.
-----
•If you use Wal-Mart Savings Catcher, you can earn double rewards by redeeming to your BlueBird account <== Doubling of savings catcher amounts ended sometime in the summer of 2015.
Check your BB load limits BEFORE asking in this thread about "tender not allowed" or any other errors.
Bluebird website. There's no need to buy a Bluebird kit in-store; sign-up free on the website.
The original FlyerTalk discussion thread is here: Wal-Mart, Amex take on banks with Bluebird debit card
Bluebird Load Limits:
- BB loading via VR or WM load: $2,500/day and $5,000 total per calendar month
- Online Debit Card Load* - $200/day and $1,000/month
- Checking/Savings Account - $2,000/month
- Checks - $2,000/day and $10,000/month
- ATM Withdrawals - $750/day and $2,000/month
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt. If blocked, call Account Protection Services at 1-800-660-2454 to clear it (9am-8pm EST, Mon-Fri).
The day currently resets around midnight Eastern/11pm Central/10pm Mountain/9pm Pacific.
For online bill pay
- You can pay the credit card that you used to buy reloads
- Error 1302 means that you have 1 pending payment the same amount as the one you just submitted. For example, 1000 bill pay to sapphire preferred from Friday and then on Saturday you submit another bill pay for 1000 to sapphire preferred, you will get this error.
- Tip: if using online bill pay to the same place multiple times, vary your amounts by $0.01 to make it easier to track since your confirmation number does not match the tracking number on your credit card statement
Loading with debit card at Walmart
Self checkout does not work for loading.
Many Walmart stores are enforcing a rule against the use of gift cards when loading, even though the register and the MCE do not enforce. Do not make your prepaid debit cards visible. Show them a bank debit card if asked. Otherwise, you may be asked by management to never visit the MC again to load with gift cards.
Loads at register over $500 will sometimes trigger ID requirement. There is a limit of four swipes per transaction; this means your card plus three payments.
If your card doesn't say "debit" on the front, it isn't a debit card.
Please see http://www.flyertalk.com/forum/manuf...bit-cards.html for additional information on using prepaid debit cards.
Training a WM cashier:
- If the WM cashier doesn't know how to load the card, advise them to enter "70" then press "action code".
- If you are using a temp card that doesn't have your name on it, you can swipe the card from your side of the terminal. The WM rep never has to touch any of your cards. The screen will say "enter account." That is your prompt to slide the card.
- The terminal will ask the WM employee if you are loading in multiples of $2000. Advise them to enter "no."
- Avoid saying gift card. Always refer to your card as a debit card.
Error Messages:
DEBIT NOT AVAILABLE
Received when I used a card I thought I had activated but hadn't.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
TENDER NOT ALLOWED
Card was incorrectly read, or wrong PIN entered .
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again. Try again later.
UPdate Notice on Sept 15, 2014.
Some minor changes on the ATM limits and fees:
• Out-of-Network ATM Fees:
Beginning October 30, 2014, the fee for withdrawing funds using out-of-network ATMs will increase from $2.00 to $2.50. ATM operator fees may also apply.
• Free In-Network MoneyPass® ATMs:
Effective immediately, all Bluebird Customers can withdraw funds for free when using in-network MoneyPass ATMs. You can find one of the more than 24,000 MoneyPass ATMs below.
• ATM Withdrawal Limits Increase:
We have increased your daily ATM limit, so you can withdraw up to $750 per day. Your monthly ATM withdrawal limit will remain at $2,000.
-----
•If you use Wal-Mart Savings Catcher, you can earn double rewards by redeeming to your BlueBird account <== Doubling of savings catcher amounts ended sometime in the summer of 2015.
Bluebird prepaid debit, now with FDIC insurance and paper checks (2013-2014)
Oct 1, 2013, 10:56 pm
#2656
Join Date: Jul 2013
Posts: 6
Quote:
Originally Posted by tangamonkey
Hi everyone - I have tried to add multiple payees to bill pay. Most have PO boxes and it always tells me to call customer service (which is completely useless). It seems that the only way to pay some bills is a physical check!
I have made sure the address is correct and verified at USPS site.
Any tips and tricks to adding new payees?
Also when I add some payees their names show up, but they do not let me verify their address so I am always worried to send money to a random address without verifying all their information first. Any thoughts on how to verify later info before sending $?
Have you done any Bill Pay from any bank accounts? BB works the SAME as any other banks in this regard.
If the payee names show up - they are in BB's Data Base and they are paid by Electronic Checks, i.e. ACH. There is no physical address to check or input per se. The payment is sent by ACH, not by physical check!
Only when the payee is not in the Data base or for some reason the Payee does not recognize your account when you try to set it up then you would need manually setting up the payee (and the payment would be done by Manual Check - Not advised due to potential issues thru out the whole process.
If you must pay with manual checks, it is better to order the BB check book and pay with "Preauthorized" checks. You do know BB now has this function, dont you? The FAQ on BB site is very helpful and is written in plain English. Should be your first read when you have questions about BB.
Originally Posted by tangamonkey
Hi everyone - I have tried to add multiple payees to bill pay. Most have PO boxes and it always tells me to call customer service (which is completely useless). It seems that the only way to pay some bills is a physical check!
I have made sure the address is correct and verified at USPS site.
Any tips and tricks to adding new payees?
Also when I add some payees their names show up, but they do not let me verify their address so I am always worried to send money to a random address without verifying all their information first. Any thoughts on how to verify later info before sending $?
Have you done any Bill Pay from any bank accounts? BB works the SAME as any other banks in this regard.
If the payee names show up - they are in BB's Data Base and they are paid by Electronic Checks, i.e. ACH. There is no physical address to check or input per se. The payment is sent by ACH, not by physical check!
Only when the payee is not in the Data base or for some reason the Payee does not recognize your account when you try to set it up then you would need manually setting up the payee (and the payment would be done by Manual Check - Not advised due to potential issues thru out the whole process.
If you must pay with manual checks, it is better to order the BB check book and pay with "Preauthorized" checks. You do know BB now has this function, dont you? The FAQ on BB site is very helpful and is written in plain English. Should be your first read when you have questions about BB.
PS if you are in PHX bashas has VRs.
Oct 2, 2013, 12:13 am
#2657
Join Date: Sep 2013
Posts: 829
I have the checks as well but I'm trying to use Bill Pay. I can't find a payee in the database so I try to add that company manually. Every single time on both my wife's account and mine, it brings up the error to call customer service because the payee cannot be added. We have tried 6 different payees. Any ideas? Anyone else having this issue? I was on hold with BB support for 40 before I finally hung up
PS if you are in PHX bashas has VRs.
PS if you are in PHX bashas has VRs.
Oct 2, 2013, 3:20 am
#2658
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
Gotta grind gotta get mine.
I'm pretty sure today's VR buy will push me over my $60k threshold for an MQM bonus on my Delta Amex Reserve. Pushing me into platinum medallion for Delta. Woot woot!! Thanks BB! Gotta figure out what to buy VRs with now. I guess Chase Sapph Pref. Much less lucrative now that I don't have spends to meet.
I'm pretty sure today's VR buy will push me over my $60k threshold for an MQM bonus on my Delta Amex Reserve. Pushing me into platinum medallion for Delta. Woot woot!! Thanks BB! Gotta figure out what to buy VRs with now. I guess Chase Sapph Pref. Much less lucrative now that I don't have spends to meet.
Oct 2, 2013, 3:21 am
#2659
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
I have the checks as well but I'm trying to use Bill Pay. I can't find a payee in the database so I try to add that company manually. Every single time on both my wife's account and mine, it brings up the error to call customer service because the payee cannot be added. We have tried 6 different payees. Any ideas? Anyone else having this issue? I was on hold with BB support for 40 before I finally hung up
PS if you are in PHX bashas has VRs.
PS if you are in PHX bashas has VRs.
Oct 2, 2013, 6:56 am
#2660
Join Date: Jan 2012
Posts: 757
I have the checks as well but I'm trying to use Bill Pay. I can't find a payee in the database so I try to add that company manually. Every single time on both my wife's account and mine, it brings up the error to call customer service because the payee cannot be added. We have tried 6 different payees. Any ideas? Anyone else having this issue? I was on hold with BB support for 40 before I finally hung up
PS if you are in PHX bashas has VRs.
PS if you are in PHX bashas has VRs.
Since I could do what I needed by edit I never tried to call in.
Oct 2, 2013, 11:55 am
#2662
Join Date: Jun 2013
Posts: 13
Did anyone has trouble to load GC to BB in Walmart?
Since CVS doesn't have any VR in my area, I started to purchase OneVanilla Prepaid Visa Cards. Today, I went to walmart to load my BB, the cashier let me swipe the card but failed. I am sure I didn't go over my daily limit nor monthly limit. I am wondering if their system has been hard coded not to take GCs?
Since CVS doesn't have any VR in my area, I started to purchase OneVanilla Prepaid Visa Cards. Today, I went to walmart to load my BB, the cashier let me swipe the card but failed. I am sure I didn't go over my daily limit nor monthly limit. I am wondering if their system has been hard coded not to take GCs?
Oct 2, 2013, 12:02 pm
#2663
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
Did anyone has trouble to load GC to BB in Walmart?
Since CVS doesn't have any VR in my area, I started to purchase OneVanilla Prepaid Visa Cards. Today, I went to walmart to load my BB, the cashier let me swipe the card but failed. I am sure I didn't go over my daily limit nor monthly limit. I am wondering if their system has been hard coded not to take GCs?
Since CVS doesn't have any VR in my area, I started to purchase OneVanilla Prepaid Visa Cards. Today, I went to walmart to load my BB, the cashier let me swipe the card but failed. I am sure I didn't go over my daily limit nor monthly limit. I am wondering if their system has been hard coded not to take GCs?
Also, you might get an error if you try to split transactions. Some of the cashiers don't process this transaction correctly.
Oct 2, 2013, 12:11 pm
#2664
Join Date: Jun 2013
Posts: 13
This particular Walmart I went is very strick about people using GCs. If they see you loading with GCs, they refuse to load. Today, I thought I was lucky that the cashier didn't notice I was holding the GC and let me swipe. To the end, the system just failed on me. Oh well, perhaps I should try in a different Walmart then.
Oct 2, 2013, 12:21 pm
#2665
Join Date: Mar 2013
Posts: 809
Didn't split transaction. I was simply loading the 1st $500 to my BB of the day, and also the 1st load in Oct.
This particular Walmart I went is very strick about people using GCs. If they see you loading with GCs, they refuse to load. Today, I thought I was lucky that the cashier didn't notice I was holding the GC and let me swipe. To the end, the system just failed on me. Oh well, perhaps I should try in a different Walmart then.
This particular Walmart I went is very strick about people using GCs. If they see you loading with GCs, they refuse to load. Today, I thought I was lucky that the cashier didn't notice I was holding the GC and let me swipe. To the end, the system just failed on me. Oh well, perhaps I should try in a different Walmart then.
Oct 2, 2013, 12:24 pm
#2666
Join Date: Aug 2013
Posts: 1,207
Didn't split transaction. I was simply loading the 1st $500 to my BB of the day, and also the 1st load in Oct.
This particular Walmart I went is very strick about people using GCs. If they see you loading with GCs, they refuse to load. Today, I thought I was lucky that the cashier didn't notice I was holding the GC and let me swipe. To the end, the system just failed on me. Oh well, perhaps I should try in a different Walmart then.
This particular Walmart I went is very strick about people using GCs. If they see you loading with GCs, they refuse to load. Today, I thought I was lucky that the cashier didn't notice I was holding the GC and let me swipe. To the end, the system just failed on me. Oh well, perhaps I should try in a different Walmart then.
yesterday I had the system time out while attempting to load my card. The card said approved and then it just reversed the whole thing and failed. I think the system was down though as several different cards didnt work.
Oct 2, 2013, 12:29 pm
#2668
Join Date: Mar 2013
Posts: 809
Hmmm... well I cant see why it wouldnt work then. Before you try it again, make sure you clear the PIN online (unless you always use the same random PIN).
Did you try to drain the GC right after you bought it? If so, it may not have been loaded yet...
Did you try to drain the GC right after you bought it? If so, it may not have been loaded yet...
Oct 2, 2013, 12:32 pm
#2669
Join Date: Oct 2013
Posts: 1
I got system time out too at WalMart this morning. I clicked the WM money card button, swiped my BB card, entered $500 and pressed continue, the authorization took a minute or two and then nothing happened, the system simply asked me if I would like to continue, if I choose yes the system asks me to enter an amount again.
Oct 2, 2013, 12:33 pm
#2670
Join Date: Jun 2013
Posts: 13
I purchased this GC last week.