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Old Nov 10, 2013, 11:26 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mcdullhk88
Dead as of 10/13/14

Additionally, we have updated the terms and conditions of our User Agreement (https://payments.amazon.com/help/Personal-Accounts/User-Agreement-Policies/User-Agreement) that apply to your use of the products and services provided by Amazon Payments. Our updated User Agreement revises certain terms (including, among other things, the elimination of person-to-person payments). Our new User Agreement will become effective on October 13, 2014, which is more than 30 days from when we first posted our updated User Agreement. By continuing to use our services after October 13, 2014, you are agreeing to be bound by the terms and conditions of our new User Agreement.
FAQ's

Is Amazon Payments treated as a cash advance? No CC issuer has been reported as treating an AP transaction as a cash advance unless the sender selected "Payment is for Cash Advance" on the Send Money screen.
What does it mean when your payment is "pending"? Your payment will be reviewed. We are unsure whether this review is done by a human or computer. It should take less than 24 hours but is usually within minutes.
How should you describe your payment? "Goods or services" will allow you to charge with a CC and it will not be treated as a cash advance. Note: If you choose cash advance, it may be treated as such by your CC issuer; always choose Goods/Services. There is no reason to put anything in the optional description field - leave it blank.
What is the monthly limit for sending CC payments? $1,000 per calendar month per AP account
What is the monthly limit for receiving CC payments? $1,000 per calendar month per AP account
What if it is not allowing me to send/receive more than $500 or any at all? You probably have not verified your bank and/or added a CC. In order to get the full $1,000 allowance for sending and receiving you must have a bank verified AND a CC added to your account as a payment method.
Does AP qualify for special spending categories? Specifically it qualifies for Discover's (usually 4th quarter) category of online purchases but so far, not Chase's "5% CB on Amazon.com purchases." Refer to thread for other options.
Can you get shutdown? Yes.
How do you get shutdown? No one knows. Anecdotes are found throughout the thread. Some suspicious behavior that MIGHT get your AP account(s) shut down is listed below.
Which transaction is most advisable? A -> B -> C -> A (see here)
Are any fees charged during this process? No, not by Amazon Payments. If your transaction is treated as a cash advance by your card issuer--fees are possible. Beware and always double check that goods/services is selected!
Can you liquidate Amazon GC via AP? NO!
Can you liquidate other gift cards via AP? Yes. Note that you cannot liquidate the full value of a GC because amazon places a $1 hold while it verifies the validity of the GC. You can sometimes (not always) avoid the hold by entering an incorrect expiration date for the GC when adding it to your AP account, and after you have added it, go to "Edit my account settings," then to "Add edit or delete my credit cards" and edit the expiration date there.
When does the month end? It appears as if Amazon is on pacific time, so midnight PDT/PST is when the month resets.

It bears repeating that no one knows the methodology amazon uses to police AP transactions, determines which transactions violate its T&Cs, or identifies violators. However, various people in this thread and elsewhere have confirmed that their AP account(s) were shut down for the following reasons:
  • Associating one credit card number with more than one AP account (Be Careful if authorized user card has the same number as the primary card holder - in some instances the CC numbers are completely different)
  • Associating one bank account with more than one AP account
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Old Jul 3, 2014 | 10:31 pm
  #4411  
 
Join Date: May 2014
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Originally Posted by Lumpylump76
If you fund the money you send via a bank transfer, I don't think they would be shutting you down.
true that
calvn911 is offline  
Old Jul 3, 2014 | 10:47 pm
  #4412  
 
Join Date: Jun 2014
Location: Iowa
Posts: 122
As an Amazon Payments account holder, we are required by law to provide a quarterly notification of your account activity.
All of the AP emails I've seen posted here sound like they were written by a 3rd grader from India who just learned English. They are filled with grammatical errors, incorrect sentence construction, and nonsense phrases. I wonder why this is so, when the rest of Amazon's stuff seems somewhat polished? They must be outsourcing the AP account nannying to India. The sentence above couldn't be more poorly written if you tried.

I do like their overuse of the phrase "It has come to our attention". As in "It has come to our attention that you have a balance remaining." What, like you couldn't just look at the screen? Someone else had to make you aware of it? You had some committee meeting where they discussed my account balance? NO. A simple, "You have a balance remaining. Please withdraw it, Bozo" would work just fine.

Anyway, regarding the SSNs and soft pulls I'm going to try AUs on my card accounts and see if that works for AP's checks.

Last edited by airstairfear; Jul 3, 2014 at 10:55 pm
airstairfear is offline  
Old Jul 3, 2014 | 11:01 pm
  #4413  
 
Join Date: Dec 2013
Posts: 1
Originally Posted by The_Wrath_of_Khan
So I have been running a conga line of friends and family for years. All accounts are unique with a different social. I directly managed 10 of these accounts. Last month I saw two get shut down and were accused of having 'duplicate accounts'. None of the accounts were duplicate, but a husband and wife might have the same credit card number or bank account. This month saw a massacre. Out of a group of maybe 25 accounts about 15 were shut down. I'm down to a few accounts which had no overlapping information with any other accounts. They are definitely using a social networking analysis tool and something that is building out link diagrams based on entity management. This is similar to what paypal uses, but paypal is obviously much more advanced.

All of the things that weren't an issue for years: logging in from the same IP, sharing bank or credit card numbers, etc are all big no no's now.
I've been doing the same thing as you...mostly family members, some friends, all managed by me. Many husband/wife have same bank account over 2 amazon accounts, a lot of overlap in credit cards across different amazon accounts (although I usually add the credit card, make the payment, then delete the credit card). Of the approximately 20 accounts I manage, 5 were shut down this week. 2 sets of husband/wife accounts with same bank account linked were put to sleep. Husband side of a husband/wife duo with same bank account died.

I live abroad (Australia), as it looks like you do as well. Historically, I haven't worried about IP address...I've pretty much done all of them from one IP address and often times used the same credit card for all transfers across the 15-20 accounts. I pretty much always send the full $1,000 in one shot (rarely break it up). For July, been using my VPN a lot...getting cautious.

When my account and my wife's got shut down, I set up new accounts in each of our names immediately, which looked to be ready to go, but within 48hours both were shut down as well.

Other data points...

most often I never closed the loop (i.e. sent all $ in one direction and the one at the front of the line never sent money to the one at the back of the line

most (nearly all) of the money was withdrawn to one of 2 bank accounts that were linked to 2 amazon accounts (my wife's and mine).

I've been doing this for years, although I've scaled up in 2014, adding 8-10 more accounts to the congo line.

I agree with Kahn...it looks like AP is cracking down...
codywhipp1 is offline  
Old Jul 3, 2014 | 11:35 pm
  #4414  
 
Join Date: Apr 2013
Posts: 133
So I accidentally set up two accounts under my husbands name. I accidentally used the other one in May for a payment. I have not used it the rest of the year and I did not use the primary for a payment in May. In other words only a total of 1K or less has gone out between the two accounts per month. Today I tried to send a payment to someone who does work for us (yes I know weird an actual legitimate one-way payment) and it failed. It was followed by an email stating my husband has duplicate accounts which have been closed. Do I have him call them and explain? Do I just let it go and try and open a new account with his ssn in a month or so? Any help on what to do now would be much appreciated.
doubleheader is offline  
Old Jul 4, 2014 | 12:38 am
  #4415  
 
Join Date: May 2003
Location: CA
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Posts: 2,879
Originally Posted by doubleheader
So I accidentally set up two accounts under my husbands name. I accidentally used the other one in May for a payment. I have not used it the rest of the year and I did not use the primary for a payment in May. In other words only a total of 1K or less has gone out between the two accounts per month. Today I tried to send a payment to someone who does work for us (yes I know weird an actual legitimate one-way payment) and it failed. It was followed by an email stating my husband has duplicate accounts which have been closed. Do I have him call them and explain? Do I just let it go and try and open a new account with his ssn in a month or so? Any help on what to do now would be much appreciated.
Having 2 accounts, in the AP world, is a no no. Were both his accounts closed? Many times they will just shut down one of the accounts. I don't think explaining the situation to them will do any good.
deant is offline  
Old Jul 4, 2014 | 8:07 am
  #4416  
 
Join Date: Apr 2013
Posts: 133
Originally Posted by deant
Having 2 accounts, in the AP world, is a no no. Were both his accounts closed? Many times they will just shut down one of the accounts. I don't think explaining the situation to them will do any good.
I know, I know - like I said it was accidental and not abused. Are there any others out there who were able to get their account reopened or open a new account later?
doubleheader is offline  
Old Jul 4, 2014 | 12:09 pm
  #4417  
 
Join Date: Oct 2009
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The Bezos tribe of headhunters just hit 2 AMEX GC payments with poison darts. Did someone forget to sacrifice a chicken to the great god Jeffe or is this just another random act of unkindness by the tribe? Happened in two different accounts this month on different dates.
AlohaDaveKennedy is offline  
Old Jul 4, 2014 | 12:30 pm
  #4418  
 
Join Date: Mar 2014
Posts: 23
No issues yesterday with 1 AGC, two separate accts.
Eagle101 is offline  
Old Jul 4, 2014 | 2:34 pm
  #4419  
 
Join Date: Oct 2013
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Posts: 2,580
Originally Posted by AlohaDaveKennedy
The Bezos tribe of headhunters just hit 2 AMEX GC payments with poison darts. Did someone forget to sacrifice a chicken to the great god Jeffe or is this just another random act of unkindness by the tribe? Happened in two different accounts this month on different dates.
Happened to me last month.
They were gracious to keep one open.
f0xx is offline  
Old Jul 8, 2014 | 8:12 am
  #4420  
 
Join Date: Feb 2014
Posts: 68
So 2 AP accounts, Account A and account B. Separate socials, banks and CCs to this point.

Last night the person who is account A used person B's AU credit card to order something from person A's Amazon account (not amazon payments). I was considering doing my $1k AP transfer today, but got worried. Is the credit card now linked to AP account A, AP account B, or neither? Can I link that credit card to any Amazon Payment accounts?

Basically, does anyone know how well amazon payments and regular amazon is integrated? Will it set off alarm bells if I link card to a different person in AP than was using it in regular old Amazon? Will set off alarm bells to use it on A's account given that it was previously used as B's CC. It's a Chase by the way, so same CC numbers.

I was thinking the safest solution would probably be to use the card through AP to transfer from Account A (most likely already linked) to AP account C (not connected to this mess currently). I would like to avoid using AP on this card at all, but I need about $7k more spend on this card so it's hard to pass up, and I don't have other open cards that need spend. If I get contacted then at least I can plead a case based on it being person A's CC, and person B just being an AU that made an amazon purchase without checking who was logged in (card actually belongs to person C's credit, hopefully doesn't matter).
shinypenny01 is offline  
Old Jul 8, 2014 | 8:38 am
  #4421  
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Originally Posted by f0xx
Happened to me last month.
They were gracious to keep one open.
did you call or did they just leave it open?
Domat is offline  
Old Jul 8, 2014 | 8:43 am
  #4422  
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Join Date: Jan 2014
Posts: 566
Originally Posted by shinypenny01
So 2 AP accounts, Account A and account B. Separate socials, banks and CCs to this point.

Last night the person who is account A used person B's AU credit card to order something from person A's Amazon account (not amazon payments). I was considering doing my $1k AP transfer today, but got worried. Is the credit card now linked to AP account A, AP account B, or neither? Can I link that credit card to any Amazon Payment accounts?

Basically, does anyone know how well amazon payments and regular amazon is integrated? Will it set off alarm bells if I link card to a different person in AP than was using it in regular old Amazon? Will set off alarm bells to use it on A's account given that it was previously used as B's CC. It's a Chase by the way, so same CC numbers.

I was thinking the safest solution would probably be to use the card through AP to transfer from Account A (most likely already linked) to AP account C (not connected to this mess currently). I would like to avoid using AP on this card at all, but I need about $7k more spend on this card so it's hard to pass up, and I don't have other open cards that need spend. If I get contacted then at least I can plead a case based on it being person A's CC, and person B just being an AU that made an amazon purchase without checking who was logged in (card actually belongs to person C's credit, hopefully doesn't matter).
When you log into your AP account, you will see all the instruments associated with the account, then log into Amazon, and see what is there. You can compare and see if they are the same list.

The meta question is, is keeping your AP accounts intact worth paying the $450 AF...
Lumpylump76 is offline  
Old Jul 8, 2014 | 8:52 am
  #4423  
 
Join Date: Jul 2014
Posts: 3,688
I make sure I use different CCs for DH and myself while sending money to each other. For CapOne cards where primary and AU's have different numbers, it *might* work, but for Chase, Amex, Discover-it that AUs have the same number, I do not use it as funding source for both accounts. I am careful about using a card just ONCE for each account and don't add, delete them later and then interchange(paranoid that they may have a record of what CC number is attached to certain names). I've been using AP for the past 2 years now and so far so good, not taking forgranted some steps that can possibly call attention to our accounts. I'd rather be safe than sorry and enjoy this free service.
Mamibear is offline  
Old Jul 8, 2014 | 8:59 am
  #4424  
 
Join Date: Jul 2014
Posts: 3,688
Originally Posted by doubleheader
So I accidentally set up two accounts under my husbands name. I accidentally used the other one in May for a payment. I have not used it the rest of the year and I did not use the primary for a payment in May. In other words only a total of 1K or less has gone out between the two accounts per month. Today I tried to send a payment to someone who does work for us (yes I know weird an actual legitimate one-way payment) and it failed. It was followed by an email stating my husband has duplicate accounts which have been closed. Do I have him call them and explain? Do I just let it go and try and open a new account with his ssn in a month or so? Any help on what to do now would be much appreciated.
If it was me or DH, we won't call and just let them close the account. I'll wait 30 to 60 days to open a new account and hopefully, they'll approve it.

I suggest you do what you feel comfortable doing but at the same time weigh all pros and cons if you really want to make the call for reconsideration. Whatever you decide, good luck!
Mamibear is offline  
Old Jul 8, 2014 | 9:03 am
  #4425  
 
Join Date: Feb 2014
Posts: 68
Originally Posted by Lumpylump76
When you log into your AP account, you will see all the instruments associated with the account, then log into Amazon, and see what is there. You can compare and see if they are the same list.

The meta question is, is keeping your AP accounts intact worth paying the $450 AF...
The AF doesn't matter, it's the spend needed for the South West cards. It's only $138 AF, and I will meet the min spend for the 50k points no problem. It's just the $10k spend for the companion pass that takes longer. This AP account would have given me another $3k ($4k on another AP with the business card, plus $3k regular spend, and I'm there). I'd rather not have to use UR points to finish this off (through Hyatt).

If the card is still in Person A's account with Person B's name I think I'll delete it in Amazon (not AP) then give it a few days before adding it into AP on Person A's account with their name.
shinypenny01 is offline  


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