Economy seat selection?
#1
Original Poster
Join Date: Jan 2015
Location: London
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Posts: 396
Economy seat selection?
Hi everyone,
I am flying with MH from LHR to Kl in economy. The ticket was purchased via an agency. I am oneworld emerald, therefore the call centre reserved two seats upstairs. What seats would you recommend in economy?
Also, I booked another flight online with them but it didn't give me the option to reserve seats. I called the call centre and was told that I would be charged to select seats but isn't it free if one is emerald? Thanks.
I am flying with MH from LHR to Kl in economy. The ticket was purchased via an agency. I am oneworld emerald, therefore the call centre reserved two seats upstairs. What seats would you recommend in economy?
Also, I booked another flight online with them but it didn't give me the option to reserve seats. I called the call centre and was told that I would be charged to select seats but isn't it free if one is emerald? Thanks.
#2
Join Date: Oct 2012
Location: LCA/KUL/RGN
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Ever tried searching?
http://www.flyertalk.com/forum/other...out-check.html
...and many more threads about this issue.
http://www.flyertalk.com/forum/other...out-check.html
...and many more threads about this issue.
#3
Original Poster
Join Date: Jan 2015
Location: London
Programs: BAEC Gold, TK Gold, HHonors Silver
Posts: 396
I did but it doesn't answer my question. During online check in it didn't allow me to select seats and now the agent, despite status, wants to charge me to do so. Selecting seats online from manage my booking doesn't work.
Assuming that people don't search before opening a new thread is such a childish unhelpful behaviour, let me point that out for you.
Assuming that people don't search before opening a new thread is such a childish unhelpful behaviour, let me point that out for you.
#4
Join Date: Oct 2012
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Posts: 2,189
I did but it doesn't answer my question. During online check in it didn't allow me to select seats and now the agent, despite status, wants to charge me to do so. Selecting seats online from manage my booking doesn't work.
Assuming that people don't search before opening a new thread is such a childish unhelpful behaviour, let me point that out for you.
Assuming that people don't search before opening a new thread is such a childish unhelpful behaviour, let me point that out for you.
Also you keep saying "despite having status". How is that relevant if MH does not have a policy of providing complimentary ASR for elite status holders?
#5
Original Poster
Join Date: Jan 2015
Location: London
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Well you did not mention that that you checked in online and it did not allow you to select seats. In this case what seat is printed on your boarding pass?
Also you keep saying "despite having status". How is that relevant if MH does not have a policy of providing complimentary ASR for elite status holders?
Also you keep saying "despite having status". How is that relevant if MH does not have a policy of providing complimentary ASR for elite status holders?
#6
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,189
MH policy is no free seat selection before online check in and complimentary seat selction for everyone at OLCI.
#7
Join Date: May 2012
Location: SIN
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Posts: 6,819
If the Economy ticket was booked directly with MH, seat selection is chargeable. You can wait till OLCI to freely select seats.
If the Economy ticket was booked with an OTA, seat selection is free by calling MH hotline or requesting through the OTA. You can also wait till OLCI to freely select seats.
Emergency exit row seats can only be requested freely during counter check-in.
Unfortunately this is regardless of status with MH or Oneworld.
If the Economy ticket was booked with an OTA, seat selection is free by calling MH hotline or requesting through the OTA. You can also wait till OLCI to freely select seats.
Emergency exit row seats can only be requested freely during counter check-in.
Unfortunately this is regardless of status with MH or Oneworld.
#8
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If you booked your ticket through a travel agency, you can request any seat (except emergency) via their CRS irrespective of any airline status. ie anyone can get a seat request.
If you booked through MH's website however, the is not free seating even for their own elite card holders. Yeah its a stupid policy, but their website fares are usually cheaper than OTAs.
#9
Original Poster
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Location: London
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Guys I really appreciate the clarification, I thought that status allowed me to book a free seat. It did not allow me to select a seat when I booked online nonetheless. I guess I will survive for a less than 2h flight.
As per free seat selection when booking through the OTA, I can confirm that. Thanks!
As per free seat selection when booking through the OTA, I can confirm that. Thanks!
#10
Join Date: Oct 2009
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I guess we all have different experiences. I'm a OW Sapphire and I purchased a ticket on MH's web site. During checkout, I was allowed to purchase seat assignements (for a price), but I declined. Later I just called the MH call center and the agent assigned my seats free of charge. They told me exit row seats can only be assigned at the airport on check-in.