Belmond vs. Rosewood - How do you think the brands compare?
#1
Original Poster
Join Date: Sep 2018
Posts: 167
Belmond vs. Rosewood - How do you think the brands compare?
Belmond and Rosewood are both luxury brands of very similar sizes but not as discussed as Aman/FS/StR/RC/MO and some of the other hotel groups. I'm very curious to how all of you think they compare overall as brands. How do you think they compare in decor, design, service, amenities and location?
I've stayed at Belmond properties in Peru (Miraflores Park, Palacio Nazarenas, Hotel Monasterio, and Sanctuary Lodge), Brazil (Copacabana Palace), South Africa (Mount Nelson Hotel), and Spain (La Residencia).
I've only stayed at Rosewood properties in London and Beijing.
Personally, I think Belmond is the superior brand. Their properties are in great locations (Sanctuary Lodge is particularly jaw-dropping), and each hotel is really unique. Service is impeccable, and while at some locations the decor is outdated, the brand overall does a really great job of having visually stunning hotels and rooms (especially Miraflores Park, it really blew me away). I really loved Rosewood Beijing. Amazing location, attentive and helpful service. and staff with impeccable English. The pool is one of my favourite hotel pools ever. The Manor Club was cozy and really well put together. I have to say I preferred it to Aman at Summer Palace. Rosewood London on the other hand, was not as enjoyable. While the hotel has a great location, I found it surprisingly lacking in attentive service, the interior was dark, the decor was not to my taste, and it doesn't have a pool.
How do you think the brands compare overall? I'm eager to see what you say.
I've stayed at Belmond properties in Peru (Miraflores Park, Palacio Nazarenas, Hotel Monasterio, and Sanctuary Lodge), Brazil (Copacabana Palace), South Africa (Mount Nelson Hotel), and Spain (La Residencia).
I've only stayed at Rosewood properties in London and Beijing.
Personally, I think Belmond is the superior brand. Their properties are in great locations (Sanctuary Lodge is particularly jaw-dropping), and each hotel is really unique. Service is impeccable, and while at some locations the decor is outdated, the brand overall does a really great job of having visually stunning hotels and rooms (especially Miraflores Park, it really blew me away). I really loved Rosewood Beijing. Amazing location, attentive and helpful service. and staff with impeccable English. The pool is one of my favourite hotel pools ever. The Manor Club was cozy and really well put together. I have to say I preferred it to Aman at Summer Palace. Rosewood London on the other hand, was not as enjoyable. While the hotel has a great location, I found it surprisingly lacking in attentive service, the interior was dark, the decor was not to my taste, and it doesn't have a pool.
How do you think the brands compare overall? I'm eager to see what you say.
#2
formerly known as deathscar
Join Date: Jul 2007
Location: Hong Kong
Programs: Virtuoso | Four Seasons Preferred Partner | Rosewood Elite | Hyatt Prive - and more
Posts: 2,096
Belmond Asia is truly awful and they have to lose major points on that if we’re looking at overall. Have heard great stuff about their properties outside Asia.
#3
Original Poster
Join Date: Sep 2018
Posts: 167
In South America (Peru/Brazil), Belmond really flourishes. All their South American properties are in extraordinary locations and there are few other luxury hotels in those countries, so they have little competition. South America is an interesting luxury market, in that the South American countries with luxury hotels have one or two luxury brands that run the vast majority of luxury accomodations in the country. Belmond controls Brazil and Peru. Tierra Hotels has Chile. In Colombia you have Sofitel and Four Seasons. Argentina is mixed, but Buenos Aires is Park Hyatt and Four Seasons. I think it would be really interesting if Aman moved into South America, but there are likely good business reasons why they haven't, probably due to lack of demand and lack of stability in many areas.
#4
Join Date: May 2014
Posts: 102
I've no experience with Rosewood but would like to give an observation about Belmond. I've stayed at around 8 of their properties in 5 different continents since their Orient Express days. In general, I've enjoyed my stays with Road to Mandalay being my favourite trip. They've consistently delivered on the hard product. Gorgeous properties in stunning locations (often with jaw-dropping views). Food has always been to a high standard though maybe not the best in the city.
What has likewise consistently irked me though is the nickel-and-diming. I'm of the opinion that VSOE could for example learn from Rovos Rail's full board + premium for selected items model than the charging for each and every item which really detracts from the flow of the trip. I was also scandalized when Hotel das Cataratas (an absolutely beautiful and unique property) told me that toothbrushes are not included in the room rate but are definitely available for purchase at the gift shop. Perhaps others would agree that this is unacceptable at a luxury property? Although that was the most egregious example, the general sense that everything comes at an extra cost has been pervasive across the board.
What has likewise consistently irked me though is the nickel-and-diming. I'm of the opinion that VSOE could for example learn from Rovos Rail's full board + premium for selected items model than the charging for each and every item which really detracts from the flow of the trip. I was also scandalized when Hotel das Cataratas (an absolutely beautiful and unique property) told me that toothbrushes are not included in the room rate but are definitely available for purchase at the gift shop. Perhaps others would agree that this is unacceptable at a luxury property? Although that was the most egregious example, the general sense that everything comes at an extra cost has been pervasive across the board.
Last edited by TheBrownPrince; Sep 27, 2018 at 11:56 pm
#6
formerly htang333
Join Date: Apr 2014
Location: Wi-Fi
Programs: Virtuoso, Top Ranked: Four Seasons (Top 25 Advisor), AMAN (Top 50), Rosewood, Hyatt Prive, etc.
Posts: 1,455
Rosewood's 3 outstanding properties and arguably best in its respective market:
Castiglion del Bosco in Tuscany
Las Ventanas in Cabo
Beijing
Castiglion del Bosco in Tuscany
Las Ventanas in Cabo
Beijing
#8
formerly declinespecificinformatiom
Join Date: Jul 2011
Location: USA
Posts: 1,140
Wow, you've been to a lot of hotels. Would love to see a consolidated list.
How are you able to take so much time off for work? There has to be an interesting story!
Now that the mods have 100% guaranteed that you are not "Ben Price" a list would be absolutely intriguing. FWIW: Ben Price used to be on this board, had some decent points but ended up being a scammer. Apparently he had a fake law degree or something. Not really sure on the story, but thought you might find it interesting.
How are you able to take so much time off for work? There has to be an interesting story!
Now that the mods have 100% guaranteed that you are not "Ben Price" a list would be absolutely intriguing. FWIW: Ben Price used to be on this board, had some decent points but ended up being a scammer. Apparently he had a fake law degree or something. Not really sure on the story, but thought you might find it interesting.
#9
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
Wow, you've been to a lot of hotels. Would love to see a consolidated list.
How are you able to take so much time off for work? There has to be an interesting story!
Now that the mods have 100% guaranteed that you are not "Ben Price" a list would be absolutely intriguing. FWIW: Ben Price used to be on this board, had some decent points but ended up being a scammer. Apparently he had a fake law degree or something. Not really sure on the story, but thought you might find it interesting.
How are you able to take so much time off for work? There has to be an interesting story!
Now that the mods have 100% guaranteed that you are not "Ben Price" a list would be absolutely intriguing. FWIW: Ben Price used to be on this board, had some decent points but ended up being a scammer. Apparently he had a fake law degree or something. Not really sure on the story, but thought you might find it interesting.
#14