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Had an absolutely HORRIBLE stay at Aman Sveti Stefan

Had an absolutely HORRIBLE stay at Aman Sveti Stefan

Old Aug 29, 18, 12:48 am
  #76  
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Originally Posted by Aventine View Post
Any updates @GetSetJetSet? I saw Besvisor seemed satisfied about the response he got from the property about this incident. Been wondering if the OP got any service recovery or refunds?
Nothing yet, will update when I have something to report.
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Old Aug 29, 18, 2:28 am
  #77  
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Originally Posted by GetSetJetSet View Post
Nothing yet, will update when I have something to report.
Know that AmanSS has been at 100 % this summer but hearing “ nothing “ is really unusual .
Assume you have contacted Tapa T ? Perhaps cc email Sven VDB too if reaching out again .
Pity you had a lousy experience .
Hope ours potentially next year will be much better & with the changes afoot .

damaxer91 how did yours go on the last day ? See Tapa ?

Originally Posted by Aventine View Post
We're probably almost there.
For some RDs / GMs / HMs , it has already happened .
You will know of more soon , as said ‘ almost there ‘ ..

Last edited by FlyerEC; Aug 29, 18 at 2:48 am
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Old Aug 29, 18, 6:39 am
  #78  
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Originally Posted by GetSetJetSet View Post
Nothing yet, will update when I have something to report.
Seriously, what kind of low end people and place are we dealing with here that takes this long to respond to a guest? People on here use this GM's first name like I would a friend, what kind of friend or person do we deal with on a first name basis would allow such disgraceful treatment of their guest. Slovenly.
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Old Aug 29, 18, 6:48 am
  #79  
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Originally Posted by FlyerEC View Post
email Sven VDB

For some RDs / GMs / HMs , it has already happened .

Originally Posted by FlyerEC View Post
when Paul L is settled there , in Zoe .
if sven (zoe GM) is moving to sveti..
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Last edited by Kagehitokiri; Aug 29, 18 at 7:27 am
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Old Aug 29, 18, 8:48 am
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While I cant say that our stay improved much, its hard to deny the majesty of the locale and the resort itself:



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Last edited by damaxer91; Aug 29, 18 at 9:16 am
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Old Aug 29, 18, 9:10 am
  #81  
 
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Here's one last one that sums up our stay quite well (Stunning place, Horrible Service):

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Old Aug 29, 18, 9:29 am
  #82  
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Originally Posted by damaxer91 View Post
Here's one last one that sums up our stay quite well (Stunning place, Horrible Service):

Yikes! That's awful.
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Old Aug 29, 18, 9:32 am
  #83  
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Originally Posted by jonjparr View Post
Yikes! That's awful.
disgusting. what trash that GM is!
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Old Aug 29, 18, 9:37 am
  #84  
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Originally Posted by BOStonTravels View Post
disgusting. what trash that GM is!
They certainly are. The GM I recently had cause to contact replied to me even when on vacation within 12 hours. The length of time the OP has waited for a resolution is not acceptable.
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Old Aug 29, 18, 9:38 am
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Originally Posted by jonjparr View Post
They certainly are. The GM I recently had cause to contact replied to me even when on vacation within 12 hours. The length of time the OP has waited for a resolution is not acceptable.
I mean this is supposed to be the pinnacle which makes it even more troubling. I will say again, I think this team is pathological, the wife sounded like she has personality problems.
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Old Aug 29, 18, 12:29 pm
  #86  
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Originally Posted by jonjparr View Post
Yikes! That's awful.
No employee should smoke on duty!!
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Old Aug 29, 18, 2:11 pm
  #87  
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Originally Posted by damaxer91 View Post
Here's one last one that sums up our stay quite well (Stunning place, Horrible Service):

This guy should be thrown overboard immediately! I never saw a member of staff smoking on duty and it´s absolutely unacceptable. I hate Smoking and don´t pay people to smoke in front of me during my vacation. Also his pose is not appropriate.
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Old Aug 29, 18, 2:32 pm
  #88  
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Old Aug 29, 18, 5:18 pm
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Originally Posted by offerendum View Post
This guy should be thrown overboard immediately! I never saw a member of staff smoking on duty and it´s absolutely unacceptable. I hate Smoking and don´t pay people to smoke in front of me during my vacation. Also his pose is not appropriate.
It does not exactly scream professionalism or inspire a healthful excursion activity aboard the resort’s boat.
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Old Aug 29, 18, 5:42 pm
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Shocked... can’t believe this is happening at a luxury hotel, let alone an AMAN...

How the mighty have fallen in Montenegro. Wasn’t AmanSS also a 6 tick Gallivanter’s Hotel at some point? Not sure but I think so... well surely these days it’s a very different story.

I know for a fact that AMAN monitor this forum frequently, so I am a bit surprised nothing happened so far. This is bad.
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