An historic property built in 1910 at the direction of King Alfonso XIII, the Ritz is right next door to the Prado Museum - and across the plaza from the Westin Palace (which the Ritz originally built in 1912). A small, elegant hotel operated by Orient Express, the Ritz has just 137 rooms and 30 suites. Guests can expect a superior level of service. Example: like the Palace, the Ritz has two concierges on duty, but they serve the needs of approximately 1/3 the number of guests. We experienced the need to wait for a concierge at the Palace but were able to walk right up and get our questions answered at the Ritz by both concierges.

Room

We were able to view a Classic Room, a Deluxe Room, as well as a One Bedroom Deluxe Suite. The rooms we saw had twin vanities, tubs, and step-in showers - but as every room in the hotel is shaped and furnished uniquely, you should make your preferences known to your travel consultant. We heard that the Ritz will close next year for a 12-18 month total renovation. Presently very elegant but a bit tired, the Ritz should emerge from its renovation a stunning and up-to-date luxury hotel.