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Old Jul 29, 2013, 5:44 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: supine
Do I have entitlement to access the First Class Terminal (FCT) in FRA?
- Yes, if you are departing from FRA on a flight operated by LH/LX/OS, and at least one of the following is true:
  • The class of service on your departing flight from FRA is F.
  • You have arrived on a confirmed F segment on LH or LX metal, on the same day, even if the ticket of that F segment is different from the ticket of the segment from FRA.
  • You will be departing on a confirmed F segment on LH or LX metal, on the same day from a connecting station, and the ticket of that F segment is the same ticket as the segment from FRA. Separate tickets means you are not entitled to FCT access.
  • You hold HON status.
  • You are invited as a guest by someone who meets the above criteria, and you meet the requirements of a guest as discussed later in this FAQ.


But the LH website contradicts the above:"Access to the First Class Terminal at Frankfurt Airport is only possible with a confirmed same-day departing First Class flight on Lufthansa or SWISS. HON Circle Members may access the First Class Terminal with a same-day departing flight on Lufthansa, SWISS or Austrian Airlines. Access to the First Class Terminal is not permitted for arriving passengers."

- The above has been on the web site for some time, and does not appear to be the actual policy, as many here attest from personal experience.

What are the opening times of the FCT?
- 0530 to 2200 daily

Where is it located?
- About 200 metres to the west of Terminal 1

If arriving in FRA on a LH operated flight in F, will I get a car transfer from the arriving flight?
- Ordinarily, no. However, if you hold HON status, you're arriving / departing from an apron position and your onward flight is operated by LH / LX / OS, LH aims to send a car to meet you from your arriving aircraft. See for more info. NB If you do get the car service on arrival, you will be driven to the main arrivals area and not the FCT, as this does not offer immigration and customs facilities for inbound passengers.

How do I get to the FCT in FRA?
- The First Class Terminal at Frankfurt is located close to Terminal 1. You can reach it by car via the access road to Terminal 1: the entrance to the First Class Terminal is off this road, approximately 200 metres before you get to Terminal 1. When arriving on public transport, the First Class Terminal is only a few minutes’ walk from Terminal 1.

Locations of Lufthansa lounges at Frankfurt Airport

The FCT is a departure terminal/lounge and is not meant for transfer pax. Transfer pax can use the FCLs located in the main terminal building which offer the same amenities as the FCT. There is no transfer or shuttle to the FCT. You can walk to the FCT, though.

If on departure level take the escalator down to arrival, walk out of the terminal and turn left. You will pass the bus shuttles to the airport hotels and taxis. Cross the street - whilst waking under the access road above to departures - you will see taxi divers' coffee shop to the right - and more taxis parked to your left. You will see the First Class Terminal across the street. Cross the street in front of the coffee shop, turn right and the First Class Terminal is on your left. Go through the automatic doors and take the elevator to the main reception area.

Pictorial guide may be found here.

If the FCT is not meant to be a transfer lounge then why do some people use it as such?
- Aside from the experience, there are practical reasons for you to consider using the FCT for a connection:
  • If you have a long layover, the FCT will be less crowded than the FCL B (but more crowded than the even newer FCL A by A13).
  • If your connection requires clearing passport controls, it is faster to do it at the FCT where you will surrender your passport upon admittance and get it back moments before you are driven to your plane. Presumably if immigration has questions they will deal with it while you are lounging in the FCT versus waiting until you depart for your plane. Note that permanent residents of the USA who are heading back to the USA from FRA or a connecting airport should also surrender their green card, but gently but firmly request it be returned quickly. The German immigration people don't need your green card, and LH only needs it to enter into the passenger record, so there is no reason why your personal assistant cannot return it to you soon after.
  • You do not have to waste time walking from the FCL to a gate position that is potentially more distant from the lounge than your arriving gate, or worse yet, is actually a bus to a plane parked at an apron position in the middle of the tarmac. You will leave the FCT after boarding starts and a driver will take you to the plane wherever it is.
  • If your plane is parked at a jetway, you will be whisked to the front of the line of pax boarding in the jetway, saving even more time.
  • If your connection requires going through security, you are guaranteed to have a much faster and gentler screening at the FCT than going through security in the main terminals, and if you are carrying valuables, the FCT checkpoint eliminates all angst about theft or forgetting them.


How many guests am I permitted in the FCT?
- One, assuming a lower cabin class and that they will be travelling on the same flight as you. If they also are confirmed to travel in F, they too will be entitled to a guest, meeting the same criteria
- Anyone with a confirmed segment in F is also entitled to bring in their spouse/partner and/or children, provided they are departing on the same flight, irrespective of the cabin class they are travelling in

I’m arriving on LH/LX/OS C and departing TG/SQ/etc. F, do I get in to the F terminal?
- No, but you will have access LH Senator (Star Alliance Gold) Lounges which are designated as First Class Lounges for Star Alliance carriers.

I'm arriving on TG/SQ/etc. F and departing on LH, Swiss, Austrian C do I get in to the FCT?
- Not unless you hold HON status, otherwise you will have access LH Business Lounges unlesss you hold Star Alliance Gold status and access to LH Senator (Star Alliance Gold) Lounges. Certain airlines (e.g. SQ) have arrangements for arriving F passengers to access LH Senator Lounges regardless of their status.

I’m arriving on any carrier in any cabin class and departing same day on LH/LX F do I get in to the FCT?
- Yes.

I'm arriving on LH / LX F and departing same day on another carrier in any cabin class, will I have access to the FCT?
- Yes, if your onward flight is operated by LH, Swiss or Austrian Airlines Group. Otherwise, you will only have access to the LH First Class Lounges or (if eligible) the lounge of the airline operating your onward flight.

What is the minimum connect time between flights in order to use the FCT?
- 90 mins is recommended, however some have observed that 60 mins is acceptable, while others still have got away with just 20 mins. Bear in mind, if in transit, that you will need to factor in the time between arrival and departure

Do I need to tip the staff in the FCT?
- According to LH policy, FCT staff are not allowed to accept gratuities.

What's the food like in the FCT?
- Well above the standard of anything you might expect from any airline in the air, a cut above lounge food of any other airline and equivalent to a smart restaurant in any major city

VAT Refund
- Yes, but there is a $75 trip fee and CC refund only.

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Old Feb 18, 2013, 4:51 pm
  #2341  
Ari
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Originally Posted by UAkls
Indeed. I think LH is too generous in admission to Senator Lounge and too stingy in admission to FCL.
LH chose to revamp their F ground product about six years ago while maintaining an embarassing sub-par on board F [hard] product until about a year ago. They needed every possible edge on the competition and closing their F lounges to everyone but LH/LX F pax (and HON) gave them an edge.

Now that is probably less important since LH has (or is in the process of introducing) a decent F hard product. That doesn't mean they'll become any less stingy with admission to the FCLs, just that restricting *A F passengers from access isn't as important as it was before because LH can now compete in the air.

But when the lounges were first introduced, it was very important to make them exclusive so that you couldn't buy an F ticket on OZ/NH/TG/CA/UA and use the nice LH lounges-- you have to buy it in LH/LX F. Otherwise, who would choose LH over NH/TG/OZ? Not me. But with the new hard product of LH, they are now a real choice in the air as well as on the ground.
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Old Feb 18, 2013, 7:49 pm
  #2342  
 
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Originally Posted by Ari
LH chose to revamp their F ground product about six years ago while maintaining an embarassing sub-par on board F [hard] product until about a year ago. They needed every possible edge on the competition and closing their F lounges to everyone but LH/LX F pax (and HON) gave them an edge.

Now that is probably less important since LH has (or is in the process of introducing) a decent F hard product. That doesn't mean they'll become any less stingy with admission to the FCLs, just that restricting *A F passengers from access isn't as important as it was before because LH can now compete in the air.

But when the lounges were first introduced, it was very important to make them exclusive so that you couldn't buy an F ticket on OZ/NH/TG/CA/UA and use the nice LH lounges-- you have to buy it in LH/LX F. Otherwise, who would choose LH over NH/TG/OZ? Not me. But with the new hard product of LH, they are now a real choice in the air as well as on the ground.
Very interesting....this makes sense. Mine is an award ticket, so I hope an F seat on LH opens up at the last moment for my ORD-FRA leg so I can grab it and enjoy the FCL....
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Old Feb 19, 2013, 1:24 pm
  #2343  
 
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The all new FRA F/HON Terminal FCT FAQs

Hi guys need yr help: am I allowed to get into the FRA F Lounge in A when I arrive on LH F in MUC n then fly directly via FRA to XXX? ... All on the same day!
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Old Feb 19, 2013, 1:34 pm
  #2344  
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Originally Posted by flo_147
Hi guys need yr help: am I allowed to get into the FRA F Lounge in A when I arrive on LH F in MUC n then fly directly via FRA to XXX? ... All on the same day!
Yes.
YYY-MUC-FRA-XXX with at least one LH F segment gets you access to any FCL in MUC or FRA. If FRA-XXX is on LH/LX, you can also access the FCT.
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Old Feb 25, 2013, 12:14 pm
  #2345  
 
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I feel the answer is yes to this, however I will ask anyway, landing in FRA either from C or F, connecting to MUC in C, but ex. MUC in F, will I get access to the FCT in FRA? I assume since all flights are on LH I will.
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Old Feb 25, 2013, 2:38 pm
  #2346  
 
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Originally Posted by macdonaldj2
I feel the answer is yes to this, however I will ask anyway, landing in FRA either from C or F, connecting to MUC in C, but ex. MUC in F, will I get access to the FCT in FRA? I assume since all flights are on LH I will.
Yes assuming all the same day and you are departing both FRA and MUC in LH/LX/OS.

From the first post in this thread:

- You have arrived / are departing on a confirmed F segment on LH metal, on the same day (so, for example, if you were to fly FRAMUC in any class, connecting to an ex MUC flight in F on LH, you would be entitled to FCT access)
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Old Feb 25, 2013, 11:08 pm
  #2347  
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I assume no F terminal for me - Shanghai - (F) - Frankfurt - (C) - London
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Old Feb 25, 2013, 11:15 pm
  #2348  
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Originally Posted by Markie
I assume no F terminal for me - Shanghai - (F) - Frankfurt - (C) - London
You can use the FCT. Just show them your PVG-FRA BP when you walk in.

I do this all the time when I go DEN-FRA (F) FRA-LHR (C). No problem what-so-ever.
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Old Feb 26, 2013, 2:24 am
  #2349  
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Originally Posted by FriendlySkies
You can use the FCT. Just show them your PVG-FRA BP when you walk in.

I do this all the time when I go DEN-FRA (F) FRA-LHR (C). No problem what-so-ever.
Excellent news - although this part of the LH site says 'No':
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Old Feb 26, 2013, 2:30 am
  #2350  
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Originally Posted by Markie
Excellent news - although this part of the LH site says 'No':
That's LH's official policy which is not enforced. Going to the FCT instead of the FCL B for the LHR flight eliminates the need to go through Pier B transfer security. Transfer passengers are not arriving passengers.
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Old Feb 26, 2013, 3:45 am
  #2351  
 
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In the FCT they told me that arriving F passengers with a connection to the AirRail service to QKL and ZWS (which obviously doesn't offer F class) are also permitted to use the FCT. So why should they decline passengers connecting to a C flight arriving in F class.
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Old Mar 12, 2013, 4:02 pm
  #2352  
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I switched my flights around again for tomorrow and got F on LH441. We have a two hour connection (Schengen). Should we just go to the A pier FCL or make the walk to the FCT? I will probably skip breakfast onboard and get it in the lounge and would like to have a shower as well.

Thanks!
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Old Mar 12, 2013, 4:06 pm
  #2353  
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Originally Posted by Hartmann
I switched my flights around again for tomorrow and got F on LH441. We have a two hour connection (Schengen). Should we just go to the A pier FCL or make the walk to the FCT? I will probably skip breakfast onboard and get it in the lounge and would like to have a shower as well.
Thanks!
With a two hour connection, I'd go for the some fresh air and make the easy 5 minute walk to the FCT.
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Old Mar 13, 2013, 7:21 am
  #2354  
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Originally Posted by SFO777
With a two hour connection, I'd go for the some fresh air and make the easy 5 minute walk to the FCT.
I've done the walk before. I guess I could use some fresh air (and a car ride to the plane)
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Old Mar 13, 2013, 7:22 am
  #2355  
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Originally Posted by SFO777
With a two hour connection, I'd go for the some fresh air and make the easy 5 minute walk to the FCT.
Today for example would be very fresh given the snow and sub zero conditions Frankfurt has experienced in the last 24 hours.
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