HON award booking guarantee
#151
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
It says right there: As long as tickets are available for purchase. There is no restriction to specific booking classes. The most expensive fare buckets are fine for this.
Or is your question which booking classes designate business class on LH?
Or is your question which booking classes designate business class on LH?
#152
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
If you have been trough the process, could you share your experience? What was the booking class the agents were looking for?
#153
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
Ok, sorry, I’m not a HON myself. My friend who is a HON told me that the booking class does not matter at all, only the cabin class.
We ended up not going forward with this because with his calendar and especially the pandemic, it just seemed to uncertain if all of us would be able to travel together.
We ended up not going forward with this because with his calendar and especially the pandemic, it just seemed to uncertain if all of us would be able to travel together.
#154
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,646
Again: I have read that and I have understood what it says. But having been through the process in the past, I do remember that the rule isn't quite as straightforward as it is written there, therefore quoting it to me again does not really answer the question. Whenever I used the booking guarantee in the past, the agents were looking for a specific booking class to be available.
If you have been trough the process, could you share your experience? What was the booking class the agents were looking for?
If you have been trough the process, could you share your experience? What was the booking class the agents were looking for?
When the rules are clear & precise, they should follow them
#156
Join Date: Oct 2004
Programs: LH HON
Posts: 3,421
even on a J2 C0 flight you could Book 2 award seats.
#157
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
OK, thanks for that. Then the agent I spoke to last time may have mixed up the SEN WL booking class with the rule for HON. She did look up (I think to remember) D class, but from what you write here there was no need to do that. Good to know.
Thanks.
Thanks.
#158
Join Date: Nov 2000
Posts: 1,941
HON award booking guarantee on which airlines?
Hello,
I just booked a M&M award South America-Europe, outside the 14 day window.
All award classes on LH & LX were booked up, but I did not worry since the HON booking guarantee would apply.
To my surprise I learnt from two different agents that the 14 day award booking guarantee is only valid on LH & OS, not on LX metal. At my request, I asked one agent to establish a waitlist booking on LX and it would not clear. The waitlist booking on LH would then clear right away, as expected.
Is this indeed correct? Always been like this?
Best,
CalFlyer
I just booked a M&M award South America-Europe, outside the 14 day window.
All award classes on LH & LX were booked up, but I did not worry since the HON booking guarantee would apply.
To my surprise I learnt from two different agents that the 14 day award booking guarantee is only valid on LH & OS, not on LX metal. At my request, I asked one agent to establish a waitlist booking on LX and it would not clear. The waitlist booking on LH would then clear right away, as expected.
Is this indeed correct? Always been like this?
Best,
CalFlyer
#159
Join Date: Jan 2004
Location: Up in the air
Programs: LH HON, BA LT Gold, AFKL ULTI, WOH Lifetime Globalist, Bonvoy Ambassador
Posts: 385
LX works like clock work every time. Just call the LX core customer care team.
But: For the HON preferred award to work there needs to be at least the amount of seats you want in the class you want it to be available (so J1 for example at least for one business seat). If its J0 then it might work (they can do magic at times), but usually it does not get confirmed.
So maybe LX is on 0 availability for the days you tried?
But: For the HON preferred award to work there needs to be at least the amount of seats you want in the class you want it to be available (so J1 for example at least for one business seat). If its J0 then it might work (they can do magic at times), but usually it does not get confirmed.
So maybe LX is on 0 availability for the days you tried?
#162
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
As a general rule with LX awards of any type it’s better to call the LX line and save yourself the trouble.
#165
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,254
1) Does the HON award guarantee work with Meilenschnäppchen?
2) the rules say that a HON sponsor must travel in the same service class. It does not say booking class so in theory I should be able to be on a paid C ticket and my family on a C award. But have never tried it myself and posters above say HON muss be on award too which is really idiotic IMO.
2) the rules say that a HON sponsor must travel in the same service class. It does not say booking class so in theory I should be able to be on a paid C ticket and my family on a C award. But have never tried it myself and posters above say HON muss be on award too which is really idiotic IMO.