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WTH - Your booking is not eligible for upgrade (119405)

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Old Nov 14, 2007, 9:40 pm
  #1  
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WTH - Your booking is not eligible for upgrade (119405)

I just booked a FRA-MUC-SFO-FRA (ZSPEC) for next year. Lh.com shows O availability on both TATL legs (hence the tweak via MUC). When attempting to u/g online I get a nasty Your booking is not eligible for upgrade (119405) message. What's going on here? 12 hours in the dentist's chair are not that fun. According to the fare rules ZSPEC is u/g-able.
fradoc is offline  
Old Nov 14, 2007, 9:44 pm
  #2  
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What did the call center say?
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Old Nov 15, 2007, 2:08 am
  #3  
 
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Is the Dec 1 enhancement already in place?
SleepOverGreenland is offline  
Old Nov 15, 2007, 2:49 am
  #4  
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oh dear, doesn't sound promising...
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Old Nov 15, 2007, 5:34 am
  #5  
 
Join Date: Dec 2004
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Originally Posted by SleepOverGreenland
Is the Dec 1 enhancement already in place?
Originally Posted by Rambuster
oh dear, doesn't sound promising...
relax, no enhancement yet. i often get that msg too, either no availability or just a software problem. calling the SEN line should resolve that problem...
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Old Nov 15, 2007, 5:55 am
  #6  
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tix not issued

Very simple, the ticket is not yet issued. It will take some time (ca. 24 h). I was too spoiled by UA (that can actually happen ). However since I bought the tix via LH USA the hotline was not able to force-issue it. And I hope "my" O seat will survive...
fradoc is offline  
Old Nov 15, 2007, 6:48 am
  #7  
 
Join Date: Jan 2005
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Originally Posted by sentom
relax, no enhancement yet. i often get that msg too, either no availability or just a software problem. calling the SEN line should resolve that problem...
Exactly. Same here, I'm getting it all the time. And not necessarily having to do with the ticket being issued or not!
andre1970 is offline  
Old Nov 15, 2007, 6:55 am
  #8  
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Originally Posted by andre1970
Exactly. Same here, I'm getting it all the time. And not necessarily having to do with the ticket being issued or not!
Aha, I didn't know that also LH has a .bomb
fradoc is offline  
Old Nov 15, 2007, 6:57 am
  #9  
 
Join Date: Jan 2005
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Originally Posted by fradoc
Aha, I didn't know that also LH has a .bomb
big time!
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Old Nov 15, 2007, 11:55 am
  #10  
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Originally Posted by SleepOverGreenland
Is the Dec 1 enhancement already in place?
qasr is offline  
Old Nov 15, 2007, 4:38 pm
  #11  
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Alles wird gut

I called the FTL hotline repeatedly. Eventually, a supervisor issued the tix, processed the u/g et voila - Tokay in 2K (It will be the last time, at least for some years...)
fradoc is offline  


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