WTH - Your booking is not eligible for upgrade (119405)
#1
Original Poster
Join Date: Oct 2002
Location: FRA
Programs: LH FTL, BA Blue, UA Corpse
Posts: 1,423
WTH - Your booking is not eligible for upgrade (119405)
I just booked a FRA-MUC-SFO-FRA (ZSPEC) for next year. Lh.com shows O availability on both TATL legs (hence the tweak via MUC). When attempting to u/g online I get a nasty Your booking is not eligible for upgrade (119405) message. What's going on here? 12 hours in the dentist's chair are not that fun. According to the fare rules ZSPEC is u/g-able.
#5
Join Date: Dec 2004
Location: SZG
Posts: 3,936
relax, no enhancement yet. i often get that msg too, either no availability or just a software problem. calling the SEN line should resolve that problem...
#6
Original Poster
Join Date: Oct 2002
Location: FRA
Programs: LH FTL, BA Blue, UA Corpse
Posts: 1,423
tix not issued
Very simple, the ticket is not yet issued. It will take some time (ca. 24 h). I was too spoiled by UA (that can actually happen ). However since I bought the tix via LH USA the hotline was not able to force-issue it. And I hope "my" O seat will survive...
#7
Join Date: Jan 2005
Location: A Sight For Roll Eyes
Programs: :enrolleyes:+, :drleyes:
Posts: 5,461
Exactly. Same here, I'm getting it all the time. And not necessarily having to do with the ticket being issued or not!
#8
Original Poster
Join Date: Oct 2002
Location: FRA
Programs: LH FTL, BA Blue, UA Corpse
Posts: 1,423
#11
Original Poster
Join Date: Oct 2002
Location: FRA
Programs: LH FTL, BA Blue, UA Corpse
Posts: 1,423
Alles wird gut
I called the FTL hotline repeatedly. Eventually, a supervisor issued the tix, processed the u/g et voila - Tokay in 2K (It will be the last time, at least for some years...)