Lufthansa website outage
Jun 17, 2021, 12:25 am
#1
Original Poster
Join Date: Feb 2011
Location: ZRH
Programs: LH SEN
Posts: 462
Lufthansa website outage
It's a bit back to the future, but at least now when I type FRA in the from box it seems to now know I mean Frankfurt whilst the old website often was confused by this exotic destination and would highlight red.
Unfortunately, click on the Lufthansa top right:
Unfortunately, click on the Lufthansa top right:
404 Not Found
The requested URL /lh/errorOUTAGE/de/en/homepage.html was not found on this server.
Jun 17, 2021, 2:56 am
#5
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,504
LH.com appears to be using Akamai CDN and they were having problems with their Prolexic DDoS scrubbing service earlier, so maybe it was that?
https://www.cdnplanet.com/tools/cdnf...0b17619b72a280
https://www.cdnplanet.com/tools/cdnf...0b17619b72a280
Aug 10, 2021, 11:09 am
#7
Join Date: Oct 2011
Location: MIA
Programs: LH HON, AA PLT, DL PM
Posts: 21
This started for me when I tried to setup the 2-factor from the email received this AM. Figured maybe I needed a PIN reset - got the email for that and when I tried to confirm my phone number I kept getting the "Technical Error" message.
Aug 10, 2021, 11:09 am
#8
Join Date: Jul 2012
Location: München
Programs: QF Platinum LH Senator
Posts: 13
M&M not working for me either. Can not log in due to technical issue or it asks me to reset PIN. Main LH site works.
Got an email this morning about 2 Factor authentication commencing. Could it be related?
Got an email this morning about 2 Factor authentication commencing. Could it be related?
Aug 10, 2021, 1:08 pm
#12
Join Date: Jan 2003
Location: London, UK
Posts: 5,656
I turned on 2FA ages ago, yet have never actually ever received a 2FA challenge. Also goodness knows why they're doing it via text and not offering an authenticator app option as well. Plus they really, really, really need to turn off the option to login using your service card number and five digit PIN. I mean, we're in 2021....
Aug 11, 2021, 3:15 am
#13
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
It must have been a general outage yesterday, couldn't open LH.com and the app. Now every thing is back to normal it seems.
Aug 11, 2021, 5:04 am
#15
Join Date: Jul 2011
Programs: BAEC Gold, LH M&M Member
Posts: 2,705
Yes, I'm also having terrible difficulties with the (Android) app today.
- Couldn't check in
- App couldn't find existing bookings
- Was then logged out of app(?)
- Now unable to log into app at all