Getting dumped on LH flights
#16
Join Date: Oct 2003
Location: Brussels, Belgium
Programs: LH Sen; BA Gold; HH Diamond; *W Gold
Posts: 193
Originally Posted by peter42
This is contrary to my experience I has saw actively searching (by PA) for volunteers a couple of times on intra europena flights, (I remember FRA-CPH, FRA-VIE and FRA-LHR).
#17
Join Date: Nov 2003
Location: CPH
Programs: SAS
Posts: 1,217
Originally Posted by Gaucho100K
I wonder if they will be openly calling for volunteers as is the case in the USA?
Last edited by cph_flyer; Sep 15, 2004 at 4:13 am
#18
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,349
It completely depends on the gate agent how they want to handle it. Normally the offer is given via the PA. If the situation is not that serious, the agent offers it to people who check in late and come to the gate for a seat assignment. The experienced agents keep on refreshing their screens to see the load and connecting pax before closing the flight.
#19
Join Date: Aug 2003
Location: DRS, UA PremEx
Posts: 254
International flights
Originally Posted by peter42
This is contrary to my experience I has saw actively searching (by PA) for volunteers a couple of times on intra europena flights, (I remember FRA-CPH, FRA-VIE and FRA-LHR).
s-tex
#20
Join Date: Mar 2000
Location: Germany
Posts: 2,641
Originally Posted by silvertex
The yield management of LH is -especially on international flights- excellent. The chances to get a bump there are very slim. IMO chances with United are 10-15 times higher than with LH.
s-tex
s-tex
#21
Moderator, Argentina and FlyerTalk Evangelist
Join Date: Aug 2000
Location: MIA / EZE
Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Silver / Hertz Presidents Circle
Posts: 35,687
Originally Posted by shuly
I've never seen that happen with LH. I distinctly remember a FRA-CPH flight where they needed about a dozen volunteers, but never once used the PA system. I tried haggling for compensation and they very politely declined (I was op-up'ed and was willing to give up my seat, asking for an upgrade the next morning). When I asked what they were planning to do, they just said "don't worry". I took the voucher and stayed around the gate to watch. Very quietly and very efficiently they managed to find the volunteers they needed. Nobody was involuntarily bumped, but they never had to call. I was very impressed.
Shuly
Shuly
#22
Original Poster
Join Date: Aug 2004
Location: ZWS
Programs: LH SEN, Frequence Plus, Flying Dutchman
Posts: 5
Just happened to browse through the LH "Balance" Magazine in the FRA lounge yesterday. What a coincidence - it had an honest feature on LHs yield management. Quite an interesting read. Looks like they are operating a large scale yield management profit center (no surprise). It was mentioned that the chances of getting bumped on LH are rather slim - roughly 1 in 1000. And, if I recall correctly, due to their efficient yield management they were able to fill up an equivalent of 15000 (!) additional Jumbos last year accounting for an additional 3 figure million increase in profit. Eat this!
So if you happen to be literate in German and have some time during your next lounge stay, you might want to pick up a copy of "Balance".
Cheers,
segelflieger
So if you happen to be literate in German and have some time during your next lounge stay, you might want to pick up a copy of "Balance".
Cheers,
segelflieger
#23
Join Date: Apr 2004
Location: FMO, Germany
Programs: LH SEN (*G), Sixt Platinum, Hilton GOLD VIP, Steigenberger
Posts: 227
Publications Online
Originally Posted by segelflieger
So if you happen to be literate in German and have some time during your next lounge stay, you might want to pick up a copy of "Balance".
In German:
http://konzern.lufthansa.com/de/html...nen/index.html
In English:
http://konzern.lufthansa.com/en/html...nen/index.html
#24
Join Date: Sep 2004
Location: Beirut, Lebanon
Programs: ME, EK, LH, IC
Posts: 2,411
Keep in mind...
...however that in certain countries, immigration might not be willing to let you back in after clearing immigration and customs, so even if you get to the gate knowing that you have a good chance of being bumped, you might not be able to exercise that right. Happened to a friend of mine flying OS from BEY to VIE. Nevertheless, if you have a spare few days and the coast is clear, by all means, bump till you drop
#25
Join Date: May 1998
Posts: 6,791
Originally Posted by segelflieger
. . . It was mentioned that the chances of getting bumped on LH are rather slim - roughly 1 in 1000.
It would mean either that they've finally gotten it down to a science, or that they're not "overselling" enough. I would think a "really good" (but not yet perfect) system would be designed to ensure full planes as often as reasonably possible, which in turn would mean bumping more often than 1 in 1000 flights.
I'll look for the article next time I'm in a LH lounge.
#26
Join Date: Sep 2002
Location: Germany / Thailand
Programs: M&M/S SPG livetime gold, but not running behind status & points anymore! Now only book value for $
Posts: 3,090
Originally Posted by Counsellor
I wonder what they're referring to - 1 in 1000 pax doesn't seem particularly low in comparison with other airlines. However, if they are saying they bump on only one in a thousand flights, that's quite impressive!
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That does not count the pax who they ask bevore at check in, which agree to the compensation offered !
#28
Join Date: Oct 2003
Location: Brussels, Belgium
Programs: LH Sen; BA Gold; HH Diamond; *W Gold
Posts: 193
Originally Posted by bertheike
I read the article like, they denie boarding in 1 :1000 pax !
That does not count the pax who they ask bevore at check in, which agree to the compensation offered !
That does not count the pax who they ask bevore at check in, which agree to the compensation offered !
#29
Join Date: Aug 2004
Location: Near LHR
Programs: UA1P, SK S, BA B, SPG G, Hyatt G, HH G, HM Revenue & Customs Lifetime MilkCow Platinum Plus
Posts: 715
Originally Posted by PappaG
I see no harm in trying to book on oversold flights when flying. But buying a ticket just to cash in on the airline is whole other story and quite amoral I think.
Also, airlines know about this and monitor persons frequently being "d(b)umped".
Also, airlines know about this and monitor persons frequently being "d(b)umped".
It is like saying that it is OK to go to a casino and win occasionally, but going to the casino with the purpose of winning and cashing in on the house is immoral
Buying a ticket with a hope of compensation is not illgeal, it is not against the rules and no-one can force the airline to dump, bump or pump you if they don't like it. And, in addition, by doing that you are actually betting your own good money which airline gets to keep. Remember, airline is selling you a ticket for the seat they don't actually have in a hope that someone who also bought the seat does not show up. They sell the same seat twice and you want to talk to them about morality?
#30
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
Anybody know how much they offer for passengers to volunteer their seats on an intra-European flight? Just noticed availability on mine has gone down to zero more than a week ahead (operated by Augsburg Airways, if that makes a difference).