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Old Sep 15, 2004, 2:36 am
  #16  
 
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Originally Posted by peter42
This is contrary to my experience I has saw actively searching (by PA) for volunteers a couple of times on intra europena flights, (I remember FRA-CPH, FRA-VIE and FRA-LHR).
I agree with peter42. At DUS they are openly calling on everyone, whenever the Thursday late afternoon flights to MUC and FRA are overbooked as all of a sudden only 20% of C Sen's decided not to show up, instead of the 40% regularly encountered on those routes.
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Old Sep 15, 2004, 3:12 am
  #17  
 
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Originally Posted by Gaucho100K
I wonder if they will be openly calling for volunteers as is the case in the USA?
Yes, at least on a SAS flight from FRA to CPH , I was on some time ago. And they announced the compensation offered as well.

Last edited by cph_flyer; Sep 15, 2004 at 4:13 am
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Old Sep 15, 2004, 3:31 am
  #18  
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It completely depends on the gate agent how they want to handle it. Normally the offer is given via the PA. If the situation is not that serious, the agent offers it to people who check in late and come to the gate for a seat assignment. The experienced agents keep on refreshing their screens to see the load and connecting pax before closing the flight.
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Old Sep 15, 2004, 5:37 am
  #19  
 
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Originally Posted by peter42
This is contrary to my experience I has saw actively searching (by PA) for volunteers a couple of times on intra europena flights, (I remember FRA-CPH, FRA-VIE and FRA-LHR).
The yield management of LH is -especially on international flights- excellent. The chances to get a bump there are very slim. IMO chances with United are 10-15 times higher than with LH.

s-tex
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Old Sep 15, 2004, 5:45 am
  #20  
 
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Originally Posted by silvertex
The yield management of LH is -especially on international flights- excellent. The chances to get a bump there are very slim. IMO chances with United are 10-15 times higher than with LH.

s-tex
Roughly 60% of my transatlantic travel is on LH, only 15% on UA. In the last 3 years, I had 2 op-ups on LH, but 3 op-ups on UA plus 2 bumps...
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Old Sep 15, 2004, 5:55 am
  #21  
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Originally Posted by shuly
I've never seen that happen with LH. I distinctly remember a FRA-CPH flight where they needed about a dozen volunteers, but never once used the PA system. I tried haggling for compensation and they very politely declined (I was op-up'ed and was willing to give up my seat, asking for an upgrade the next morning). When I asked what they were planning to do, they just said "don't worry". I took the voucher and stayed around the gate to watch. Very quietly and very efficiently they managed to find the volunteers they needed. Nobody was involuntarily bumped, but they never had to call. I was very impressed.

Shuly
OK..... lemme see what I experience and I will let you guys know.
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Old Sep 16, 2004, 2:13 pm
  #22  
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Just happened to browse through the LH "Balance" Magazine in the FRA lounge yesterday. What a coincidence - it had an honest feature on LHs yield management. Quite an interesting read. Looks like they are operating a large scale yield management profit center (no surprise). It was mentioned that the chances of getting bumped on LH are rather slim - roughly 1 in 1000. And, if I recall correctly, due to their efficient yield management they were able to fill up an equivalent of 15000 (!) additional Jumbos last year accounting for an additional 3 figure million increase in profit. Eat this!

So if you happen to be literate in German and have some time during your next lounge stay, you might want to pick up a copy of "Balance".

Cheers,

segelflieger
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Old Sep 16, 2004, 2:41 pm
  #23  
 
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Originally Posted by segelflieger
So if you happen to be literate in German and have some time during your next lounge stay, you might want to pick up a copy of "Balance".
The "Balance" can be downloaded under

In German:
http://konzern.lufthansa.com/de/html...nen/index.html

In English:
http://konzern.lufthansa.com/en/html...nen/index.html
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Old Sep 17, 2004, 2:07 am
  #24  
 
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Keep in mind...

...however that in certain countries, immigration might not be willing to let you back in after clearing immigration and customs, so even if you get to the gate knowing that you have a good chance of being bumped, you might not be able to exercise that right. Happened to a friend of mine flying OS from BEY to VIE. Nevertheless, if you have a spare few days and the coast is clear, by all means, bump till you drop
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Old Sep 19, 2004, 6:30 am
  #25  
 
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Originally Posted by segelflieger
. . . It was mentioned that the chances of getting bumped on LH are rather slim - roughly 1 in 1000.
I wonder what they're referring to - 1 in 1000 pax doesn't seem particularly low in comparison with other airlines. However, if they are saying they bump on only one in a thousand flights, that's quite impressive!

It would mean either that they've finally gotten it down to a science, or that they're not "overselling" enough. I would think a "really good" (but not yet perfect) system would be designed to ensure full planes as often as reasonably possible, which in turn would mean bumping more often than 1 in 1000 flights.

I'll look for the article next time I'm in a LH lounge.
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Old Sep 19, 2004, 12:49 pm
  #26  
 
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Originally Posted by Counsellor
I wonder what they're referring to - 1 in 1000 pax doesn't seem particularly low in comparison with other airlines. However, if they are saying they bump on only one in a thousand flights, that's quite impressive!

.
I read the article like, they denie boarding in 1 :1000 pax !
That does not count the pax who they ask bevore at check in, which agree to the compensation offered !
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Old Sep 20, 2004, 1:54 am
  #27  
 
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Yes, the number doesn't say wether it is IDB or VDB...
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Old Sep 21, 2004, 3:19 am
  #28  
 
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Originally Posted by bertheike
I read the article like, they denie boarding in 1 :1000 pax !
That does not count the pax who they ask bevore at check in, which agree to the compensation offered !
I read it as 1 of 1000 PAX being "denied boarding" which seems a lot (i.e. 1 out of 5 flights being effectively overbooked). Most likely this holds true for certain routes, where no-shows are heavily fluctuating. On the standard intra-German routes or long-haul FRA-MEX that is not the case.
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Old Sep 21, 2004, 3:45 am
  #29  
 
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Originally Posted by PappaG
I see no harm in trying to book on oversold flights when flying. But buying a ticket just to cash in on the airline is whole other story and quite amoral I think.
Also, airlines know about this and monitor persons frequently being "d(b)umped".
I would strongly disagree. Airlines know very well what they are letting themselves into when they overbook the flights. For lack of better word, they are treating passengers like a commodity.

It is like saying that it is OK to go to a casino and win occasionally, but going to the casino with the purpose of winning and cashing in on the house is immoral

Buying a ticket with a hope of compensation is not illgeal, it is not against the rules and no-one can force the airline to dump, bump or pump you if they don't like it. And, in addition, by doing that you are actually betting your own good money which airline gets to keep. Remember, airline is selling you a ticket for the seat they don't actually have in a hope that someone who also bought the seat does not show up. They sell the same seat twice and you want to talk to them about morality?
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Old Sep 28, 2004, 6:43 am
  #30  
 
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Anybody know how much they offer for passengers to volunteer their seats on an intra-European flight? Just noticed availability on mine has gone down to zero more than a week ahead (operated by Augsburg Airways, if that makes a difference).
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