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How do you get proof of a "No-show" ?

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Old Apr 17, 2024, 2:13 am
  #1  
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Join Date: Jul 2006
Programs: BA Gold
Posts: 244
How do you get proof of a "No-show" ?

I failed to make a recent trip due to illness. My travel insurer insists on me having proof from Lufthansa of no-show for my flight (which I didn't cancel) before they'll entertain a claim. How would I go about getting this?
polemi is offline  
Old Apr 17, 2024, 2:15 am
  #2  
 
Join Date: Oct 2004
Programs: LH HON
Posts: 3,431
Originally Posted by polemi
I failed to make a recent trip due to illness. My travel insurer insists on me having proof from Lufthansa of no-show for my flight (which I didn't cancel) before they'll entertain a claim. How would I go about getting this?
Retro claim the miles

Your account statement will reflect that you didn’t take the flight then
daumueller is offline  
Old Apr 17, 2024, 2:38 am
  #3  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,238
Call LH and request an insurance statement for missing your flight. They usually know what to do. My colleague had to cancel a few leisure trips due to her partners illness and always got a statement for her trip insurance from LH/EN without much discussion.
oliver2002 is offline  


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