M&M Award Flights - Can I see my Turkish flights on Turkish platform?
Mar 6, 2024, 6:22 am
#1
Original Poster
Join Date: Sep 2011
Programs: Flying Blue Gold. Miles and More SEN.
Posts: 191
M&M Award Flights - Can I see my Turkish flights on Turkish platform?
I've just booked some Award flights.
A couple of legs are on Turkish Airlines.
I seem to have a PNR and ticket number that the Turkish website doesn't recognise (ie. LH ones).
Is there any way round this so I can look to pay for seat allocations etc?
A couple of legs are on Turkish Airlines.
I seem to have a PNR and ticket number that the Turkish website doesn't recognise (ie. LH ones).
Is there any way round this so I can look to pay for seat allocations etc?
Mar 6, 2024, 6:51 am
#2
Join Date: May 2015
Location: RBA / TBS
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Otherwise reach M&M and ask them to pull the TK data for those flights
Mar 6, 2024, 7:21 am
#3
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,856
You need the TK PNR in order to look up the reservation on the TK website or app. You can't use the LH/M/M PNR No. for anything with TK. TK PNR is different from the LH/Amadeus PNR.
Mar 6, 2024, 7:30 am
#4
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Join Date: Sep 2011
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Mar 6, 2024, 7:49 am
#5
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
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Yes, M/M should be able to look it up in your award reservation; whether they will do it, is a different thing.
'
Why not just wait and select seats during OLCI? You want to pay for seat allocation?/why?
'
Why not just wait and select seats during OLCI? You want to pay for seat allocation?/why?
Mar 6, 2024, 7:55 am
#6
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
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Posts: 48,188
Turkish uses Sabre, not Amadeus. If you call Turkish they can look up your booking and tell you the PNR code for their system. M&M can also do that, but for some reason their phone lines will be rather busy this week 
Mar 6, 2024, 8:08 am
#7
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Mar 6, 2024, 8:36 am
#8
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
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Noted (your initial post had no info that this was TK longhaul flights). Anyway, even for longhaul flights it is not the end of the world to select seats during OLCI. To pay for ASR is IMO a waste of money, but up to you.
Mar 6, 2024, 8:55 am
#9
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Join Date: Sep 2011
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Posts: 191
Thanks for sharing your opinion on my spending habits, however unappreciated.
Mar 14, 2024, 6:38 am
#12
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Mar 15, 2024, 2:28 am
#13
Join Date: May 2004
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You could call LH and ask for the TK PNR reference and then use that on TK's mobile app to assign seats. It won't work on the TK website (at least it didn't in the past). YMMV.
Mar 17, 2024, 6:39 am
#14
Original Poster
Join Date: Sep 2011
Programs: Flying Blue Gold. Miles and More SEN.
Posts: 191
This is proving to be a frustration.
Turkish Airlines refused to give me my PNR, though LH M&M did.
However, while the Turkish Airlines website seems to recognise the PNR as correct, it won't show me any information related to it. I'm told to go back to the ticket issuer.
Round and round in circles.
Turkish Airlines refused to give me my PNR, though LH M&M did.
However, while the Turkish Airlines website seems to recognise the PNR as correct, it won't show me any information related to it. I'm told to go back to the ticket issuer.
Round and round in circles.
Mar 17, 2024, 10:42 am
#15
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,188
Your last option is the TK app. Sabre doesn't like bookings made on other GDS in general, I have had issues displaying my reservations booked via the corporate TA.