How long for Air Malta to credit?
#1
Original Poster
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
How long for Air Malta to credit?
Flights flown in Jan didn’t credit automatically, so I submitted a claim. It’s been two weeks already.
I don’t need the points urgently but I wonder what expectations I should have in terms of timelines.
I don’t need the points urgently but I wonder what expectations I should have in terms of timelines.
#2
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,646
It should not take that long following a claim online, try again ? LH / M&M IT isn't the best
#3
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
Just FYI, Air Malta flights never automatically credit (even if your M&M numbers is in the booking and on the boarding pass). They always must be claimed retroactively.
#7
Join Date: Dec 2009
Location: BCN/SIN
Programs: SEN**, Ex TK Elite+, Ex IB Sapphire, Hyatt Gold, Bonvoy, Meliá Platinum
Posts: 650
Mine were credited automatically after 10 days, but was SN codeshare BRU-MLA, operated by Air Malta.
#8
Original Poster
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Do you know if your booking class actually earn any miles? If so, you will not be getting any previous messages regarding this, M&M never says "your flights are not elegible for mileage credit..." Was your ticket issued as pure Air Malta flight or was it code share?
Mine were credited automatically after 10 days, but was SN codeshare BRU-MLA, operated by Air Malta.
Mine were credited automatically after 10 days, but was SN codeshare BRU-MLA, operated by Air Malta.
In the past M&M came back with a message when they assessed a claim as not eligible.