EU261 Compensation for 27 JUL strike
#1
Original Poster
Join Date: May 2018
Posts: 757
EU261 Compensation for 27 JUL strike
Hi
My RHO-FRA-HAM trip was disrupted as FRA-HAM was cancelled because of the strike. We were forced to take a train from FRA to HAM. Is EU261 applicable? Can I claim the costs of the train on LH?
Anyone who had success so far?
BR BOBTL
My RHO-FRA-HAM trip was disrupted as FRA-HAM was cancelled because of the strike. We were forced to take a train from FRA to HAM. Is EU261 applicable? Can I claim the costs of the train on LH?
Anyone who had success so far?
BR BOBTL
#2
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,641
Yes, LH owe you the train fare cost & duty of care
EU261 ought to apply because it was LH employees striking, so not extraordinary
EU261 ought to apply because it was LH employees striking, so not extraordinary
#3
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 751
Strikes aren’t covered by EU261, however, Lufthansa should have a policy about it.
#4
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
#5
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,641
Unlikely goodwill from LH but EU 261 ought to apply ex Greece, if LH paid their Staff correctly & by agreement = no strike
#7
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,641
#8
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,051
#9
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,641
#11
Join Date: Jun 2015
Location: Vienna, Austria
Programs: LH SEN
Posts: 39
My flight with Austrian from CPH to VIE was cancelled 1st March due to their last minute strike. I was rebooked and home the next day. Wrote to Austrian requesting €250 compensation for the over 2 hour delay, and €45 for a taxi to get me to my overnight accommodation in Vienna before continuing to Linz the next day. Miraculously, the €295 is on my account, less than a week after the cancellation. No questions asked and no long back and forth needed. It seems that as it was the staff of Austrian that were striking, the ‘extraordinary circumstances, excuse couldn’t be used!