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LH Group reintroduces change fees for light fares starting August 2, 2021

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LH Group reintroduces change fees for light fares starting August 2, 2021

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Old Jul 27, 2021, 5:21 am
  #1  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
LH Group reintroduces change fees for light fares starting August 2, 2021

All fares of Austrian Airlines, Brussels Airlines, Lufthansa, SWISS, Air Dolomiti and Eurowings Discover can be rebooked as before, if necessary, so your passengers can continue to plan their travels without worry.

This applies to all tickets issued from 2nd August 2021:

• All fares (except Economy Light and Business Saver) can be rebooked free of charge. You can change both the route (including the point of departure and point of arrival *) and the date of travel.

• The attractive Economy Light fare, including hand luggage only, can be rebooked at an additional cost of EUR 35 / CHF 40 / USD 40 (flights within Europe) or EUR 75 / CHF 115 / USD 90 (intercontinental flights) **. You can change the date and route. Changing the point of departure and arrival is not allowed.

• When rebooking a Business Saver fare on flights within Europe, a rebooking fee of EUR 35 / CHF 40 / USD 40 will be charged. You can change the date and route. Changing the point of departure and arrival is not allowed. This rebooking rule also applies to the concept of economy class fares on intercontinental routes, which was introduced on 1 June 2021 on selected routes between Europe and Africa, Asia, the Middle East, North, Central and South America. From now on, the fare concept will include more flexible rebooking conditions, which also apply to First, Business and Premium Economy classes.

Starting August 2, 2021 (ticketing date), there will be four fare options (“Fare Families”) with different refund conditions in all booking classes on the affected routes. This way, you can offer your passengers maximum flexibility at an affordable price, including a money-back guarantee, even in the lowest booking classes.

Please note: All Eurowings fares can now be rebooked as often as needed without a change fee. The arrival point can also be changed to any other within Europe.

We want your passengers to plan their trips without relying on chance. No matter how often circumstances may change, our rebookable rates give travelers the flexibility to adjust their plans at any time.

* Exception: tickets for domestic flights in Germany cannot be exchanged for tickets for international flights and vice versa.
** Except for Economy Light fares originating in the USA / Canada / Central America.
These rates cannot be rebooked from 2 August 2021.
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Old Jul 27, 2021, 5:33 am
  #2  
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Join Date: Oct 2008
Posts: 11,593
This was barely needed with all the cancellations they were doing. Is there any chance the irregularity procedure is going to change for the worse too?
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hugolover is offline  
Old Jul 27, 2021, 12:43 pm
  #3  
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Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,624
Oh for sure. They've so reduced the quality of service and the overall experience I think it would be appropriate to leave things as they are now.
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Old Aug 3, 2021, 11:04 pm
  #4  
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Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,853
Sad. I hoped that in general change fees would be a thing of the past as pax are now used to being able to change flights FOC (but subject to up-fare, recalc. of fare, etc)
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SK AAR is offline  


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