Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More
Reload this Page >

German customer sues for cash equivalent of miles, M&M suspends hotel point transfers

Community
Wiki Posts
Search

German customer sues for cash equivalent of miles, M&M suspends hotel point transfers

Thread Tools
 
Search this Thread
 
Old Aug 8, 2019, 2:08 pm
  #31  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
In the US and other countries the practice of selling miles is common. In Germany if you sell miles the miles become e-currency and have to follow those rules.
oliver2002 is offline  
Old Aug 9, 2019, 3:06 am
  #32  
Hilton 10+ BadgeAccor 10+ Badge
 
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,698
In Germany or as a FFP located in Germany ? I am a A3 FFP member and I reside in Germany: if I buy miles to A3 does A3 has to respect those rules ?
fransknorge is online now  
Old Aug 9, 2019, 3:10 am
  #33  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
BaFin is responsible for Germany, so I suppose this is limited to companies registered in Germany operating loyalty programmes.

The LoC has published a nice survey on how countries are dealing with eCurrencies... the German section is pretty detailled: https://www.loc.gov/law/help/cryptoc...ey.php#germany

The German Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht, BaFin) qualifies virtual currencies/cryptocurrencies as units of account and therefore financial instruments.[216] Undertakings and persons that arrange the acquisition of tokens, sell or purchase tokens on a commercial basis, or carry out principal broking services in tokens via online trading platforms, among others, are generally required to obtain authorization from BaFin in advance
oliver2002 is offline  
Old Aug 9, 2019, 7:55 am
  #34  
Suspended
 
Join Date: Jul 2019
Posts: 207
Originally Posted by oliver2002
In Germany if you sell miles the miles become e-currency and have to follow those rules.
Do you have anything to back up that claim?

I wouldn't consider FF miles balances to be an e-currency. And I'd consider myself an expert in the field of money (perhaps being somewhat less of an expert on e-money).
speed.skater is offline  
Old Aug 9, 2019, 8:01 am
  #35  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
From what we know M&M approached BaFin and asked them how to stay clear of being considered a provider of a virtual currency. The conclusion was that selling miles directly against cash without having to provide a service first would run afoul of the regulations. Hence they quietly stopped selling miles directly.

A year later this lawyer comes along and challenges the ruling in court.
oliver2002 is offline  
Old Aug 10, 2019, 4:10 am
  #36  
Suspended
 
Join Date: Jul 2019
Posts: 207
^^^Thanks for the reply.

I think that is still very much up to debate if they were an e-currency should they sell miles directly. For example, if you look at the EU'S e-money directive, a crucial aspect of the definition is that balances are usuable broadly. To my knowledge, most goods and services available on M&M are available at one place only: the M&M website. Sure, there are several linked outlets such as the worldshop and LH.com where you can also use miles, but those are almost exclusively M&M or LH group entities. (And LH group owns 100% of M&M.)

So it's not like you could pay a barber, a restaurant, or a car wash with M&M miles without going through the M&M website or a store directly affiliated with M&M (such as an LH world shop at an airport). There is no API or other platform such non-affiliated shops could use.

That is quite distinct from, say, the Geldkarte. The Geldkarte you can use to pay for stamps, parking, or a lunch at a canteen. The variety of goods and services you can buy with the Geldkarte is quite limited. But the crucial distinction* to M&M is that you can make payments at hundreds of different vendors which are independent businesses not closely associated with one another.

-

* crucial as to the definition of what constitutes e-money
speed.skater is offline  
Old Aug 12, 2019, 4:09 am
  #37  
 
Join Date: Sep 2012
Location: AGH
Posts: 5,976
Originally Posted by speed.skater
For example, if you look at the EU'S e-money directive, a crucial aspect of the definition is that balances are usuable broadly. To my knowledge, most goods and services available on M&M are available at one place only: the M&M website. Sure, there are several linked outlets such as the worldshop and LH.com where you can also use miles, but those are almost exclusively M&M or LH group entities. (And LH group owns 100% of M&M.)
Good point, looking at https://www.prepaidverband.de/e-geld-quick-check/, checking YES, YES, NO it says "Most likely NOT e-money". But that is exactly the point, most "likely not"is not "definitely not". That is the decision they need to work out in front of the court.

Quite difficult is also the fact that miles expire and through the regular devaluations the customer can't even be sure they get what they intended to pay for, i.E. that reward flight.
fassy is offline  
Old Aug 12, 2019, 11:07 am
  #38  
 
Join Date: May 2008
Location: Montreal
Programs: Aeroplan, M&M
Posts: 583
I don't want to jinx it, but why is this suspension of mileage transfer only related to hotel points? Why, for example, can one still transfer say Payback points into miles. Surely the same concept applies between Hotels and Payback, no?
mashlakito is offline  
Old Aug 12, 2019, 11:21 am
  #39  
 
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
Originally Posted by mashlakito
I don't want to jinx it, but why is this suspension of mileage transfer only related to hotel points? Why, for example, can one still transfer say Payback points into miles. Surely the same concept applies between Hotels and Payback, no?
Because you can outright buy hotel points (at least the "currencies" being blocked now) and transfer them to M&M. You can't outright buy Paypack points.
goliath is offline  
Old Aug 12, 2019, 12:01 pm
  #40  
 
Join Date: Jun 2015
Posts: 1,481
Originally Posted by speed.skater
^^^To my knowledge, most goods and services available on M&M are available at one place only: the M&M website. Sure, there are several linked outlets such as the worldshop and LH.com where you can also use miles, but those are almost exclusively M&M or LH group entities. (And LH group owns 100% of M&M.)

So it's not like you could pay a barber, a restaurant, or a car wash with M&M miles without going through the M&M website or a store directly affiliated with M&M (such as an LH world shop at an airport). There is no API or other platform such non-affiliated shops could use.
You can pay with miles at some partners of M&M, which are not owned by LH group. Vicampo, Sixt, Sueddeutsche, etc.

From my point of view it‘s not only about, if M&M award miles are an e-currency now. It’s maybe about, if they have been an e-currency before.
thbe is offline  
Old Oct 13, 2019, 2:55 am
  #41  
 
Join Date: Apr 2007
Location: DUS
Programs: LH HON
Posts: 764
Just today surprisingly Shangri-La has credited miles to my LH M&M account, while Hilton is not possible.
chris63 and vantage03 like this.
shipsmail is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.