German customer sues for cash equivalent of miles, M&M suspends hotel point transfers
#31
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
In the US and other countries the practice of selling miles is common. In Germany if you sell miles the miles become e-currency and have to follow those rules.
#33
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
BaFin is responsible for Germany, so I suppose this is limited to companies registered in Germany operating loyalty programmes.
The LoC has published a nice survey on how countries are dealing with eCurrencies... the German section is pretty detailled: https://www.loc.gov/law/help/cryptoc...ey.php#germany
The LoC has published a nice survey on how countries are dealing with eCurrencies... the German section is pretty detailled: https://www.loc.gov/law/help/cryptoc...ey.php#germany
The German Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht, BaFin) qualifies virtual currencies/cryptocurrencies as units of account and therefore financial instruments.[216] Undertakings and persons that arrange the acquisition of tokens, sell or purchase tokens on a commercial basis, or carry out principal broking services in tokens via online trading platforms, among others, are generally required to obtain authorization from BaFin in advance
#34
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Join Date: Jul 2019
Posts: 207
I wouldn't consider FF miles balances to be an e-currency. And I'd consider myself an expert in the field of money (perhaps being somewhat less of an expert on e-money).
#35
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
From what we know M&M approached BaFin and asked them how to stay clear of being considered a provider of a virtual currency. The conclusion was that selling miles directly against cash without having to provide a service first would run afoul of the regulations. Hence they quietly stopped selling miles directly.
A year later this lawyer comes along and challenges the ruling in court.
A year later this lawyer comes along and challenges the ruling in court.
#36
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Join Date: Jul 2019
Posts: 207
^^^Thanks for the reply.
I think that is still very much up to debate if they were an e-currency should they sell miles directly. For example, if you look at the EU'S e-money directive, a crucial aspect of the definition is that balances are usuable broadly. To my knowledge, most goods and services available on M&M are available at one place only: the M&M website. Sure, there are several linked outlets such as the worldshop and LH.com where you can also use miles, but those are almost exclusively M&M or LH group entities. (And LH group owns 100% of M&M.)
So it's not like you could pay a barber, a restaurant, or a car wash with M&M miles without going through the M&M website or a store directly affiliated with M&M (such as an LH world shop at an airport). There is no API or other platform such non-affiliated shops could use.
That is quite distinct from, say, the Geldkarte. The Geldkarte you can use to pay for stamps, parking, or a lunch at a canteen. The variety of goods and services you can buy with the Geldkarte is quite limited. But the crucial distinction* to M&M is that you can make payments at hundreds of different vendors which are independent businesses not closely associated with one another.
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* crucial as to the definition of what constitutes e-money
I think that is still very much up to debate if they were an e-currency should they sell miles directly. For example, if you look at the EU'S e-money directive, a crucial aspect of the definition is that balances are usuable broadly. To my knowledge, most goods and services available on M&M are available at one place only: the M&M website. Sure, there are several linked outlets such as the worldshop and LH.com where you can also use miles, but those are almost exclusively M&M or LH group entities. (And LH group owns 100% of M&M.)
So it's not like you could pay a barber, a restaurant, or a car wash with M&M miles without going through the M&M website or a store directly affiliated with M&M (such as an LH world shop at an airport). There is no API or other platform such non-affiliated shops could use.
That is quite distinct from, say, the Geldkarte. The Geldkarte you can use to pay for stamps, parking, or a lunch at a canteen. The variety of goods and services you can buy with the Geldkarte is quite limited. But the crucial distinction* to M&M is that you can make payments at hundreds of different vendors which are independent businesses not closely associated with one another.
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* crucial as to the definition of what constitutes e-money
#37
Join Date: Sep 2012
Location: AGH
Posts: 5,976
For example, if you look at the EU'S e-money directive, a crucial aspect of the definition is that balances are usuable broadly. To my knowledge, most goods and services available on M&M are available at one place only: the M&M website. Sure, there are several linked outlets such as the worldshop and LH.com where you can also use miles, but those are almost exclusively M&M or LH group entities. (And LH group owns 100% of M&M.)
Quite difficult is also the fact that miles expire and through the regular devaluations the customer can't even be sure they get what they intended to pay for, i.E. that reward flight.
#38
Join Date: May 2008
Location: Montreal
Programs: Aeroplan, M&M
Posts: 583
I don't want to jinx it, but why is this suspension of mileage transfer only related to hotel points? Why, for example, can one still transfer say Payback points into miles. Surely the same concept applies between Hotels and Payback, no?
#39
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
Because you can outright buy hotel points (at least the "currencies" being blocked now) and transfer them to M&M. You can't outright buy Paypack points.
#40
Join Date: Jun 2015
Posts: 1,481
^^^To my knowledge, most goods and services available on M&M are available at one place only: the M&M website. Sure, there are several linked outlets such as the worldshop and LH.com where you can also use miles, but those are almost exclusively M&M or LH group entities. (And LH group owns 100% of M&M.)
So it's not like you could pay a barber, a restaurant, or a car wash with M&M miles without going through the M&M website or a store directly affiliated with M&M (such as an LH world shop at an airport). There is no API or other platform such non-affiliated shops could use.
So it's not like you could pay a barber, a restaurant, or a car wash with M&M miles without going through the M&M website or a store directly affiliated with M&M (such as an LH world shop at an airport). There is no API or other platform such non-affiliated shops could use.
From my point of view it‘s not only about, if M&M award miles are an e-currency now. It’s maybe about, if they have been an e-currency before.