Disgraceful Experience on Eurowings [trying to film crew & pax]
Feb 26, 2019, 1:58 am
#3
Join Date: Jun 2005
Location: HKG
Programs: LH HON
Posts: 195
When the crew saw me doing this on the aircraft they immediately said ‘it was no allowed”. I asked them why this was, Eurowings themselves have sponsored people to review their flights (Global Traveller TV) who interact with crews, aside from that there are hundreds of reviews on YouTube, including one which I did where the crew were aware of and had no issues.
In the case of Lufti, you might find this interesting: https://mobile.lufthansa.com/hpg/art...sp?art=11&l=en
(scroll down to 11.6; there is some inconsistency among the different versions of this document. The PDF version doesn't show 11.6)
In case a cop pulls you over because you were speeding, are you arguing that thousands of others were speeding as well but didn't get fined? Just because others get away with it, doesn't mean that this will always be the case. And most likely more professional videographers will simply reach out to the Comms department of an airline to make sure that they are safe.
I am one of those travelers who are very, very happy about such rules in airline's T&Cs. Privacy is a thing.
Feb 26, 2019, 3:06 am
#5
Join Date: Apr 2015
Location: Wrocław, Poland
Programs: SK *S, LH *S; Accor ALL Gold
Posts: 231
Filming the window view or your meal is fine. Filming other passengers and the crew is a privacy intrusion, the purser did the right thing.
Also, "premium paying passenger". Wow, so much entitledness.
Also, "premium paying passenger". Wow, so much entitledness.
Feb 26, 2019, 4:23 am
#6
Original Poster
Join Date: Sep 2016
Programs: OneWorld
Posts: 44
There is something called ‘politeness’ and ‘Customer service’ both of them are clearly non-existent. Regarding Customer service: I’ve heard many people complain about the same thing, it’s pathetic! What is the point of a customer service team then?
Feb 26, 2019, 4:35 am
#7
Join Date: Apr 2015
Location: Wrocław, Poland
Programs: SK *S, LH *S; Accor ALL Gold
Posts: 231
Feb 26, 2019, 5:21 am
#8
Join Date: Feb 2017
Location: London
Programs: BAEC Gold, Marriott LT Platinum
Posts: 2,334
Hello
We have very strict privacy and data sharing restrictions in Germany including workers rights who limit everything which has to do with monitoring an employee at work.
Whilst clearly not your intention to assess the quality of service delivery of FAs (or was it actually?) I do strongly believe that you would not stand a chance in front of a formal Germany court.
Personally, I would be very upset if I would be anywhere close to you on this flight and would ask you to a) stop filming and b) delete any scene were I a was filmed as I am definitely not good looking enough and especially not interesting enough to appear somewhere on the internet.
Absolutely no understanding why 'this was disgraceful' and why 'I need to contact management' - you are requesting respect where you don't show any of it.
We have very strict privacy and data sharing restrictions in Germany including workers rights who limit everything which has to do with monitoring an employee at work.
Whilst clearly not your intention to assess the quality of service delivery of FAs (or was it actually?) I do strongly believe that you would not stand a chance in front of a formal Germany court.
Personally, I would be very upset if I would be anywhere close to you on this flight and would ask you to a) stop filming and b) delete any scene were I a was filmed as I am definitely not good looking enough and especially not interesting enough to appear somewhere on the internet.
Absolutely no understanding why 'this was disgraceful' and why 'I need to contact management' - you are requesting respect where you don't show any of it.
Feb 26, 2019, 5:59 am
#9
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Good for EW. I want my privacy, I do not want to be filmed, and I wish that every carrier would do as much to protect the privacy of its customers (even if not legally required to do so).
If I wanted to me an actor in some reality video, I would sign up for it.
Hope that if OP does contact EY "Management" that he smartly invited to take his business elsewhere.
If I wanted to me an actor in some reality video, I would sign up for it.
Hope that if OP does contact EY "Management" that he smartly invited to take his business elsewhere.
Feb 26, 2019, 6:01 am
#10
Suspended
Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
The only disgrace here is the willful DYKWIA in search of clicks on his YouTube channel.
Perhaps the OP should acquaint himself with relevant privacy laws - as others have pointed out - in various jurisdictions before he points his camera.
I'm sorry to say I clicked on the video ... and that was 6:00 of my life I wish I had back!
Perhaps the OP should acquaint himself with relevant privacy laws - as others have pointed out - in various jurisdictions before he points his camera.
I'm sorry to say I clicked on the video ... and that was 6:00 of my life I wish I had back!
Feb 26, 2019, 6:40 am
#12
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,719
Please consider that your entitled / confrontational attitude may be making things worse for you.
Anyway, the verdict is in, here -- you came to the wrong forum ISO sympathy.
Feb 26, 2019, 7:45 am
#15
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,646
