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I can't see any way that this is disgraceful - you should have asked permission before beginning filming. I am on the side of the purser here, and it could be some of the other passengers appreciated it as well.
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Originally Posted by Heathrow Flyer
(Post 30822460)
When the crew saw me doing this on the aircraft they immediately said ‘it was no allowed”. I asked them why this was, Eurowings themselves have sponsored people to review their flights (Global Traveller TV) who interact with crews, aside from that there are hundreds of reviews on YouTube, including one which I did where the crew were aware of and had no issues. In the case of Lufti, you might find this interesting: https://mobile.lufthansa.com/hpg/art...sp?art=11&l=en (scroll down to 11.6; there is some inconsistency among the different versions of this document. The PDF version doesn't show 11.6) In case a cop pulls you over because you were speeding, are you arguing that thousands of others were speeding as well but didn't get fined? Just because others get away with it, doesn't mean that this will always be the case. And most likely more professional videographers will simply reach out to the Comms department of an airline to make sure that they are safe. I am one of those travelers who are very, very happy about such rules in airline's T&Cs. Privacy is a thing. |
Kudos to the crew for protecting the privacy of fellow passengers.
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Filming the window view or your meal is fine. Filming other passengers and the crew is a privacy intrusion, the purser did the right thing.
Also, "premium paying passenger". Wow, so much entitledness. :) |
Originally Posted by 8420PR
(Post 30822579)
I can't see any way that this is disgraceful - you should have asked permission before beginning filming. I am on the side of the purser here, and it could be some of the other passengers appreciated it as well.
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Originally Posted by Heathrow Flyer
(Post 30822819)
There is something called ‘politeness’ and ‘Customer service’ both of them are clearly non-existent. Yeah, it would have been polite if you asked people whether they want to be filmed, before you started filming.
Originally Posted by Heathrow Flyer
(Post 30822819)
Regarding Customer service: I’ve heard many people complain about the same thing, it’s pathetic! What is the point of a customer service team then?
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Hello
We have very strict privacy and data sharing restrictions in Germany including workers rights who limit everything which has to do with monitoring an employee at work. Whilst clearly not your intention to assess the quality of service delivery of FAs (or was it actually?) I do strongly believe that you would not stand a chance in front of a formal Germany court. Personally, I would be very upset if I would be anywhere close to you on this flight and would ask you to a) stop filming and b) delete any scene were I a was filmed as I am definitely not good looking enough and especially not interesting enough to appear somewhere on the internet. Absolutely no understanding why 'this was disgraceful' and why 'I need to contact management' - you are requesting respect where you don't show any of it. |
Good for EW. I want my privacy, I do not want to be filmed, and I wish that every carrier would do as much to protect the privacy of its customers (even if not legally required to do so).
If I wanted to me an actor in some reality video, I would sign up for it. Hope that if OP does contact EY "Management" that he smartly invited to take his business elsewhere. |
The only disgrace here is the willful DYKWIA in search of clicks on his YouTube channel.
Perhaps the OP should acquaint himself with relevant privacy laws - as others have pointed out - in various jurisdictions before he points his camera. I'm sorry to say I clicked on the video ... and that was 6:00 of my life I wish I had back! |
The only thing "disgraceful" is your attitude
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Originally Posted by Heathrow Flyer
(Post 30822460)
I believe I do have a right to know why I wasn’t allowed to film, when some many people have done so before me.
Please consider that your entitled / confrontational attitude may be making things worse for you. Anyway, the verdict is in, here -- you came to the wrong forum ISO sympathy. |
The Purser was totally correct, you should have requested/ obtained permission in advance. |
Love to see the phrases “paying premium passenger” and “Eurowings Smart Fare on a domestic flight” in one paragraph. |
Originally Posted by MichielR
(Post 30823250)
Love to see the phrases “paying premium passenger” and “Eurowings Smart Fare on a domestic flight” in one paragraph. |
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