Change order of segments without penalty?
May 22, 2018, 11:36 am
#1
Original Poster
Join Date: Apr 2008
Location: Germany
Programs: LH FTL, BA Bronze
Posts: 831
Change order of segments without penalty?
I understand that Lufthansa offers two different types of fares: those that must be flown in the order booked and those where you are free to change the order of your segments. The latter option is marked "I would like to have the flexibility to change the sequence of my flights" at the start of the booking process. The question is: if you choose this option and want to change the order of segments after you've booked, HOW do you do it? I'd like to book AAA-BBB-CCC-BBB-AAA and then change it to BBB-CCC-BBB-AAA-BBB. According to the fare rules this should be feasible, but it seems to be impossible to do on the LH website. Would the call centre be able to change the order of segments? Many thanks, ps
May 23, 2018, 2:37 am
#4
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,054
May 23, 2018, 3:13 am
#6
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
May 23, 2018, 4:18 am
#7
Join Date: Oct 2004
Programs: LH HON
Posts: 3,421
May 23, 2018, 1:59 pm
#9
Join Date: Sep 2016
Location: CH
Programs: LX SEN
Posts: 899
Change AAA-BBB-CCC-BBB-AAA into BBB-CCC-BBB-AAA-BBB is modern alchemy, except on outrageous fares.
As answered above, yes, the SEN line will be able to assist you. But could OP elaborate? Did he find a sweet fare that enable the swaps?
As answered above, yes, the SEN line will be able to assist you. But could OP elaborate? Did he find a sweet fare that enable the swaps?
May 29, 2018, 1:29 am
#10
Join Date: Jul 2013
Posts: 286
As Superflex tickets cost around 8x to 10x the normal ticket price, who (which company) will pay this for you?
May 29, 2018, 3:54 am
#11
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
May 29, 2018, 8:05 am
#13
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
As to the specific fare permitting flying segments out of order, that exists because German courts have held that the COC provisions prohibiting the practice are unconscionable to the extent that the carrier does not provide a ticket with a fare basis which does permit the changes. Thus, when purchasing a ticket in Germany, one must be offered such a fare basis. It is generally absurdly expensive because the requirement makes no economic sense to the carriers which base fares on market conditions at the time of a sale. Thus, as for-profit enterprises, the fares are vastly more expensive.
May 29, 2018, 2:59 pm
#14
Join Date: Dec 2005
Programs: OW Emerald, *A Gold
Posts: 6,913
Why does it matter which company is willing to pay for it? There are a lot of companies/institutions that have very strict rules when it comes to business travel that are not linked to price but travel classes and certain airlines and/or alliances. Also, yes, these flexible tickets are very expensive and I have never booked one but from the prices I've seen 8 to 10 times seems to be a bit of an exaggeration, e.g. FRA-NYC is US$2716.00 for YFFDEW and US$6898.00 for YCOUPON. Even B and M fare bases are still over US$2000.00. Comparing it to any other fare base does not make much sense as it would be similar to comparing the cheapest Y fare to an actual Y fare which is not helpful if you need the flexibility or cannot comply with the minimum stay requirement.