Y+ sold out months ahead? [website functionality down]

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Nov 30, 2017, 4:46 am

NightFly

Original Poster

Join Date: Jun 2008

Location: PRG

Programs: M&M SEN**; FB Silver; IHG Platinum

Posts: 496

Y+ sold out months ahead? [website functionality down]

Looking up tickets for my upcoming trips to South America (EZE/GRU) in March on LH website, and I am unable to find any Y+ tickets despite properly choosing premium economy as travel class; only Y comes out (with wide availability in low booking classes). Is it possible that Y+ is really sold out months ahead or is this just another IT glitch?

Nov 30, 2017, 5:33 am

PAX_fips

Join Date: Oct 2015

Location: next to HAM

Programs: LH M+M

Posts: 960

Or the equipment doesnt have PE? Also thinking of 'revenue management'.
More details and I/we could look into EF Availability.

Nov 30, 2017, 5:47 am

Bart_ek

Join Date: Aug 2007

Location: Poland (KTW/KRK)

Programs: LH SEN , United Platinum, Marriott Lifetime Platinum, IHG Gold

Posts: 197

the same here, I can't see any Y+ availability when I wanted to book on lh.com a flights to/from MEX
like FRA-MEX LH498 on 21st/22nd/23rd Jan and return MEX-FRA on LH499 between 25-30th Jan....
interesting

Nov 30, 2017, 6:18 am

oliver2002

Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources

Join Date: Dec 2002

Location: MUC

Programs: LH SEN

Posts: 48,184

IT glitch, website is not selling PE, much to the chagrin of LH. Something went wrong in the latest update.

Nov 30, 2017, 7:31 am

Nic33

Join Date: Sep 2016

Location: CH

Programs: LX SEN

Posts: 899

Same issue on my end. The best is to call then. In that case, you would have a good argument for not being charged the charge applied to non internet sales.

Nov 30, 2017, 7:54 am

PAX_fips

Join Date: Oct 2015

Location: next to HAM

Programs: LH M+M

Posts: 960

Quote:

Originally Posted by Nic33

Same issue on my end. The best is to call then. In that case, you would have a good argument for not being charged the charge applied to non internet sales.

Maybe a "good one" - but also successful? They love their charging, even when it's stuff one cannot do online (like different BC on different legs).

Nov 30, 2017, 8:43 am

htb

Join Date: Aug 2005

Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum

Posts: 4,671

Quote:

Originally Posted by PAX_fips

Maybe a "good one" - but also successful? They love their charging, even when it's stuff one cannot do online (like different BC on different legs).

Yes. Usually if you can't buy something on their website, it's an intentional management decision that will not be discussed. I'd really like to know how they would argue when refusing to wave the fee on this one ;-)

HTB.